Bella FSM

Bella FSM

von Bella Solutions

Wer verwendet Bella FSM?

Bella FSM is flexible to fit the way you do business. No need to change your current business processes. With easy customization the product may be used in any field service industry.

Was ist Bella FSM?

#1 Online Field Service Management Software to streamline Scheduling and Dispatch, Customer Management, Work Orders, Subcontractors, Contract Management, Equipment Maintenance, Inventory Tracking, Invoicing, and Accounting entirely online. Easy-to-use and customizable to fit the way you do business. Interface to QuickBooks. Increase your revenues and profits by maximizing time in the field. Mobile access for the workforce on iPhone, iPad, Droid phones and tablets.

Bella FSM – Details

Bella Solutions

http://www.bellafsm.com

Gegründet 2005

Bella FSM – Kostenübersicht

Bella FSM bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Bella FSM ist ab 59,00 $/Monat verfügbar.

Startpreis

59,00 $/Monat

Preisinformationen

$59/mo for first user, $12/mo per each additional user

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Bella FSM Funktionen

Auftragsmanagement Software
Angebote / Schätzungen
Arbeitsauftragserstellung
Bestandskontrolle
Job-Management
Kundendatenbank
Routing
Terminplanung
Versandmanagement
Vertragsmanagement
Vorbeugende Wartung
Wiederkehrende Termine
Abrechnung & Rechnungsstellung
Angebote / Schätzungen
Arbeitsauftragsverwaltung
Elektronische Unterschrift
Inventarverwaltung
Kontakt-Datenbank
Kundendienst-Historie-Nachverfolgung
Mobiler Zugriff
Online-Zeiterfassung
Routing
Terminplanung
Versandmanagement
Vertragsmanagement
Zahlungseinzug im Außendienst
Abrechnung & Rechnungsstellung
Arbeitsauftragsverwaltung
Bestandskontrolle
Job-Management
Kundendatenbank
Kundendienst-Historie-Nachverfolgung
Mobiler Zugriff
Routing
Self-Service Portal
Techniker-Management
Vertragsmanagement

Bella FSM – Nutzerbewertungen

Zeigt 5 von 7 Nutzerbewertungen

Gesamt
3,9/5
Benutzerfreundlichkeit
4/5
Kundenservice
4,1/5
Funktionen
3,6/5
Preis-Leistungs-Verhältnis
3,4/5
Cheryl I.
COO
Bau, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 30.10.2018

"Long time Bella FSM Customer"

Kommentare: Excellent

Vorteile: Easy to access from any device. Easy to navigate.

Nachteile: I would like to be able to search for a customer using their address only.

  • Quelle des Nutzers 
  • Bewertet am 30.10.2018
Victor S.
Owner
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    Nicht bewertet
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 23.3.2011

"Bella is an exceptional web-based service management tool."

Kommentare: Overall- Bella is a great value for the price. The software is feature rich and is easy to use after a short learning curve. It sets up instantly and there is no long term contract required. A significant factor for me was that I could try out the program, and if I did not like it, all my customer data could be exported for uploading into another package - no risk, but all reward. In my opinion, Bella is worth a try to see if meets your specific business needs.

Vorteile: Bella is a feature rich web-based service management tool. Instant anywhere access to key data for key personnel is essential in today's competitive marketplace - and Bella delivers. I can assign user profiles so that employees access only the data they need to do their jobs. The software is very flexible which makes it adaptable to most any specific business model. Bella is an invaluable, turn-key CRM, scheduling and invoicing tool at an extremely affordable price.

Nachteile: While Bella has basic accounting features and works well for estimating and invoicing our jobs - it lacks a more robust accounting package. Currently, the software allows for easy porting of all the invoices into QuickBooks for detailed accounting management (which is an acceptable solution); however, my preference is that Bella enhance its accounting package so the I can drop QuickBooks and manage my business accounting within Bella - providing a true one-stop shop.

  • Quelle des Nutzers 
  • Bewertet am 23.3.2011
Corrine P.
ADMINISTRATOR
Bau, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    2/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Bewertet am 17.5.2017

"CHARGED FOR 2 YEARS WHEN NOT USING"

Kommentare: Early in the experience we were pleased but this diminished with all of the setbacks and extra time needed to create/send leads.

Vorteile: We chose this software for our construction company and it looked promising at first, especially when there were problems (of which there were many) and they would assist. But the problem was was that there were so many ongoing problems that it was costing us alot of extra man power and money to pay the data entry person due to the amount of issues Bella was causing. Our data entry literally had to double enter everything and copy and paste the lead into a separate email to the salesperson because as it turned out the leads weren't getting to the recipient and potential customers were being lost because they were not getting acted upon quick enough. This lead us to find another platform to use and we failed to cancel. 2 years went by without us ever contacting Bella for "Support" and they NEVER checked in with us to see how we were doing or why there hasn't been any activity on our site. A high amount per month for 2 years and no willingness to refund any portion of this when I stated my claim to the owner...poor business in my opinion!!! That is what lead me to write this review.

Nachteile: MANY GLITCHES and after not using the program our credit card was still charged per month for approximately 2 years with only one login by my receptionist earlier this year and was surprised that she got it. It was following that that I noticed we were still being charged for a service we weren't using. NO CARE WAS TAKEN from your companies end to see how we were doing or if we wanted to renew...NOTHING. This following up having MANY PROBLEMS WITH THE SOFTWARE.

  • Quelle des Nutzers 
  • Bewertet am 17.5.2017
Darryl H.
President/CEO/Owner
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 17.3.2017

"Great Customer Service/Product"

Kommentare: I have review many systems to help me grow my business, most of them had everything you would need but the function and ease of use was not there, Bella FSM made that simple for the user and easy to understand. But what I was most impressed with was when I sent a email with a question or an issue with a problem the response time was quick and that's a big plus in my book. I like that I don't to wait long periods of time of a response.. ..Great Job.. I hope you continue to update and upgrade the product. I think its a winner.

Vorteile: Ease of use and function

Nachteile: None that come to mind at this point

  • Quelle des Nutzers 
  • Bewertet am 17.3.2017
Mike D.
Owner/President
Bau, 2-10 Mitarbeiter
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 17.2.2017

"Outstanding Product!!"

Kommentare: I searched and tried several products to help run my business with no success. Bella went above and beyond my expectations when helping set it up for me. Customer service was exceptional and responsive. They imported my data and had me up in running in a couple of days! My staff and technicians love it and really helped them get organized and communicate easier. I can already see the improvement to my bottom line. Thank you Bella FSM!

  • Quelle des Nutzers 
  • Bewertet am 17.2.2017