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Avalara
Was ist Avalara?
Avalara unterstützt Unternehmen bei der Einhaltung der Steuervorschriften. Mit Lösungen für verschiedene Transaktionssteuern, einschließlich Umsatz- und Nutzungssteuern, Mehrwertsteuer, Verbrauchsteuern und Kommunikation, kannst du mit der Avalara Tax Compliance Suite Steuern berechnen, Steuererklärungen einreichen und erfassen sowie die Dokumentverwaltungsanforderungen erfüllen. Avalara bietet mehr als 600 Integrationen für Buchhaltungssysteme, ERP- und CRM-Anbieter und E-Commerce-Software sowie professionelle Dienstleistungen und Schulungsunterstützung.
Wer verwendet Avalara?
Avalara bietet automatisierte, cloudbasierte Lösungen für die Einhaltung bezüglich der Transaktionssteuern in den USA und auf der ganzen Welt unabhängig von der Unternehmensgröße oder Branche.
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Avalara
Bewertungen über Avalara
Tax Cert Organization for any Sized Company
Vorteile:
I use Avalara's CertCapture program for filing all of the tax certs my company receives. If you are still keeping physical copies, you need to consider this. CertCapture allows the user to assign account numbers and names to every cert uploaded - it also allows expiration dates to be set. A report is processed every couple of weeks to see which of our customers will need to send in updated paperwork. Then an automated email and fax are sent, reminding them what certs are needed. Staying in compliant is one of my top priorities and this allows me to do so with ease.
Nachteile:
I am honestly struggling to think of anything negative to say about this software. We currently use Vertex for our tax calculations, i would like to start using AvaTax though. I work for a large corporation and from what I've been told AvaTax doesn't meet our business needs. I would like to see that change in the coming years.
needs some work
Kommentare: We use Avalara currently, even though it is not perfect.
Vorteile:
I like that it calculates the tax for our customers on our web store automatically. It integrates with our WooCommerce site.
Nachteile:
The accuracy of the tax rates is questionable to the point of us having to double check rates on state websites to verify that the correct tax rate is being charged. We were also unable to successfully integrate Avalara with QuickBooks.
Antwort von Avalara
vor 4 Jahren
Katie, thank you for taking the time to share your experience using Avalara. We work hard to deliver our customers the best service possible, and we're grateful for the opportunity to work with you. Regarding your feedback about tax rates, we'd appreciate an opportunity to learn more about what's going well and improvements you'd like to see. If you're open to continuing the conversation, please contact customercare@avalara.com so we can share your insights with our team.
Worst customer support ever letting down a good product.
Kommentare: Great product if it works, let down by the worst customer support ever when it doesn't.
Vorteile:
When the software works, it's good, and it's easy to set up.
Nachteile:
The customer service is the worst I've ever come across, and I'm paying for the enhanced support. I've spent months trying to fix a problem with them, and got nowhere.
Antwort von Avalara
letzten Monat
Thank you for sharing your experience with us; though it's not the type we aim to deliver. We'd like the opportunity to learn more about the customer service improvements you'd like to see and how we can assist with your concerns directly. Please reach out to us at customercare@avalara.com.
Product Review
Kommentare: We had accuracy issues with our last sales tax provider and since implementing AvaTax, we have decreased our risk of charging the incorrect tax rates to our customers located across the US.
Vorteile:
Once the initial setup is completed and tested, Avalara takes the guesswork out of sales tax. It is more accurate and cost effective than our previous third party sales tax provider. Also, the product is so easy to use and to navigate.
Nachteile:
The implementation (like with all other software) hit snags that were unexpected, and took our IT team some extra time to link our billing system with AvaTax.
Antwort von Avalara
vor 5 Jahren
Alexandra, thank you for taking the time to write about your experience with Avalara. We appreciate your feedback and look forward to continuing to serve you. If there are additional comments you'd like to share, particularly around areas where you see need for improvement, please contact customercare@avalara.com.
Implementation is key
Kommentare: Overall, I am happy with product as it is has saved time for team in filing reports and also is a great repository for our sales tax related files.
Vorteile:
Central location to review sales tax filings, transactions, payments, etc. The feature for tracking states that may trip nexus and require filings is great. Good connections with account manager to update us on features and changes to account.
Nachteile:
Needing to login to Avalara to check tickets submitted for review instead of receiving e-mail notifications. Implementation seemed very cumbersome and time consuming especially when implemented with various systems.
Antwort von Avalara
vor 4 Jahren
Dana, thank you for taking the time to share your experience using Avalara. We work hard to deliver our customers the best service possible, and we're grateful for the opportunity to work with you.