--- description: Detaillierte Informationen über Avalara zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Avalara Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Buchhaltungssoftware](/directory/1/accounting/software) > [Avalara](/software/75673/avatax) # Avalara Canonical: https://www.capterra.com.de/software/75673/avatax Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/75673/avatax?page=2) > Mit der Avalara Tax Compliance Suite kannst du Steuern berechnen und Steuererklärungen einreichen und erfassen und die Dokumentverwaltungsanforderungen einhalten. > > Bewertung: **4.0/5** von 355 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Avalara? Avalara bietet automatisierte, cloudbasierte Lösungen für die Einhaltung bezüglich der Transaktionssteuern in den USA und auf der ganzen Welt unabhängig von der Unternehmensgröße oder Branche. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.0/5** | 355 Nutzerbewertungen | | Bedienkomfort | 3.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Avalara - **Gegründet**: 2004 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Frankreich, Indien, Italien, Japan, Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abrechnung & Rechnungsstellung - Audit Trail - Berichterstattung / Analyse - Bestell-Management - Compliance Management - Daten-Import / -Export - Dokumentenmanagement - Elektronische Ablage - Finanzberichterstattung - Forderungen - Freistellungs-Management - Hauptbuch - Kontenabgleich - Mehrere Währungen - Mehrwertsteuer (MwSt) - Steuererklärungen - Steuerkonformität - Steuermanagement - Steuerrechner - Transaktions-Nachverfolgung - Umsatzsteuer-Management - Unternehmen/Geschäft - Verbindlichkeiten - Workflow Automation ## Integrationen (32 insgesamt) - Acumatica Cloud ERP - Adobe Commerce - BigCommerce - Drupal - Dynamics 365 - Dynamics 365 Business Central - Enterprise - Epicor Advanced MES - EtsyHunt - Infor CloudSuite - MYOB Acumatica - Mandata TMS - NetSuite - Pinnacle Cart - PrestaShop ... und 17 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Buchhaltungssoftware](https://www.capterra.com.de/directory/1/accounting/software) ## Ähnliche Kategorien - [Umsatzsteuer Software](https://www.capterra.com.de/directory/30970/sales-tax/software) - [Buchhaltungssoftware](https://www.capterra.com.de/directory/1/accounting/software) - [Steuersoftware für Unternehmen](https://www.capterra.com.de/directory/31560/corporate-tax/software) ## Alternativen 1. 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The platform is highly reliable, continuously updated with changing tax regulations, and integrates well with various accounting and ERP systems. > > **Nachteile**: What I liked least about Avalara is that, despite its strong automation capabilities, the platform can sometimes feel complex and not very intuitive for new users. ----- ### "Great Resource and Saves Time" — 4.0/5 > **DeAnna** | *13. Februar 2025* | Großhandel | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: They file the returns for you. Saves lots of time to focus on more analysis. Upload tool is easy to use. > > **Nachteile**: With Louisiana being a difficult state and where we do most business, they don't have many experts in this area especially with Direct Pay Permits and creating Entity Use Codes especially when new jurisdictions are added. There are alot of reports that do about the same thing just maybe a little tweek so sometimes trying to find the right one is hard. > > Overall, it have been good. There isn't any other software that does what they do as good as them. The TTRUS is the best and an amazing resource. I just think the support is lacking a little to get a straight answer on more difficult questions. ----- ### "Frustrating Experience & Poor Support" — 1.0/5 > **Katherine** | *8. August 2025* | Medizinische Geräte | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Large, established company with recognizable brand Prebuilt Salesforce package (no need to build from scratch) Basic functionality works for straightforward tax setups > > **Nachteile**: Support team lacks knowledge for even basic Salesforce mapping issues Pushed to upgrade to costly Technical Account Manager with no added value Long-standing issues remain unresolved (case open for nearly a year) Only solution offered is “upgrade the installed package,” which never fixes the problem Installed package contains locked-down flows, Apex classes, and process builders with errors that admins cannot update > > Our experience with Avalara Sales Cloud has been extremely disappointing. Their Support team lacks the knowledge to troubleshoot even basic Salesforce mapping issues. From the start, we were told the only way to resolve our issue was to upgrade to a Technical Account Manager—an extra monthly cost—yet this “premium” support is no better than the free package (which isn’t saying much). I’ve had an open case for nearly a year, and their only repeated suggestion is to “upgrade the installed package,” which has never resolved the problem. The installed package contains locked-down flows, Apex classes, and process builders that have errors, but cannot be modified by admins. I’ve escalated to both our Account Manager and Customer Success Manager, only to be sent back to the TAM team, creating a frustrating cycle with no real solutions. If you’re looking for a partner who can actually troubleshoot and resolve Salesforce integration issues, look elsewhere. ----- ### "Avalara Review" — 4.0/5 > **Diane** | *13. Februar 2025* | Einzelhandel | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: The variety of products, and the ability to customize to individuals. > > **Nachteile**: Connectivity Issues that created lag time. > > Ok, most of the time, but the customer service reps do not always communicate well. ----- ### "Keeps us organized but isn't always reliable" — 3.0/5 > **Verifizierter Rezensent** | *3. Juli 2025* | Textilien | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: I like that all of our required sales tax filings are organized into one space. It is clear what is due and when. > > **Nachteile**: There are often errors in the sales tax calculations on our sales, resulting in incorrect amounts being charged to our customers and further remitted to the government. In addition, we have had a few large issues arise and it seems like their team never takes them seriously. There is always a lot of back and forth and we continually have to remind them that the issues are not resolved. ----- Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/75673/avatax?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/75673/avatax) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten