Wer verwendet Avalara?

Avalara bietet automatisierte, cloudbasierte Lösungen für die Einhaltung bezüglich der Transaktionssteuern in den USA und auf der ganzen Welt unabhängig von der Unternehmensgröße oder Branche.

Was ist Avalara?

Avalara unterstützt Unternehmen bei der Einhaltung der Steuervorschriften. Mit Lösungen für verschiedene Transaktionssteuern, einschließlich Umsatz- und Nutzungssteuern, Mehrwertsteuer, Verbrauchsteuern und Kommunikation, kannst du mit der Avalara Tax Compliance Suite Steuern berechnen, Steuererklärungen einreichen und erfassen sowie die Dokumentverwaltungsanforderungen erfüllen. Avalara bietet mehr als 600 Integrationen für Buchhaltungssysteme, ERP- und CRM-Anbieter und E-Commerce-Software sowie professionelle Dienstleistungen und Schulungsunterstützung.

Avalara – Details

Avalara

http://www.avalara.com

Gegründet 2004

Avalara – Preisübersicht

Avalara bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Avalara findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Avalara Funktionen

Umsatzsteuer Software
Adressen-Validierung
Audit Trail
Freistellungs-Management
Mehrwertsteuer (MwSt)
Steuer-Rechner
Steuerbarkeit-Verifikation
Steuererklärungen
Transaktions-Nachverfolgung
Verbrauchersteuer speziell für USA

Avalara – Nutzerbewertungen

Zeigt 5 von 210 Nutzerbewertungen

Gesamt
4.3/5
Benutzerfreundlichkeit
4/5
Kundenservice
3.8/5
Funktionen
4.1/5
Preis-Leistungs-Verhältnis
3.8/5
Gabriel D.
Finance
Konsumgüter, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 27.11.2018

"Tax Cert Organization for any Sized Company"

Vorteile: I use Avalara's CertCapture program for filing all of the tax certs my company receives. If you are still keeping physical copies, you need to consider this. CertCapture allows the user to assign account numbers and names to every cert uploaded - it also allows expiration dates to be set. A report is processed every couple of weeks to see which of our customers will need to send in updated paperwork. Then an automated email and fax are sent, reminding them what certs are needed. Staying in compliant is one of my top priorities and this allows me to do so with ease.

Nachteile: I am honestly struggling to think of anything negative to say about this software. We currently use Vertex for our tax calculations, i would like to start using AvaTax though. I work for a large corporation and from what I've been told AvaTax doesn't meet our business needs. I would like to see that change in the coming years.

  • Quelle des Nutzers 
  • Bewertet am 27.11.2018
Angela B.
Owner & Illustrator
Einzelhandel, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 18.3.2020

"Avalara Makes Taxes Less Taxing"

Kommentare: Ever since the U.S. Supreme Court decision in South Dakota v. Wayfair, I had to deal with more tax scrutiny. I am a tiny shop, but knowing that Avalara and their Avatax program is calculating my sales tax, I feel reassured about filing on time and correctly. When my sales grow they also have an option to sign up with multiple states and file my returns for me at a reduced cost.

Vorteile: I use Avalara's Avatax program to determine sales tax on my Woocommerce shop. The tax calculation is seamless and accurate. The synchronization works in the background, and I am confident that my customers are always charged the correct amount, even with the confusing sales tax rules of New York and California.

Nachteile: The software and/platform takes a little getting used to. If you are not familiar with tax codes, you might have to do a little digging, but support is always available. Setting up the return calendars can also be a little confusing. It can be expensive to have them file for you in many states if you have a nexus there. All tax calculation programs are costly, but it is much better than me doing it all on my own.

Antwort des Softwareanbieters

von Avalara an 20.3.2020

Angela, thank you for taking the time to write about your experience using Avalara AvaTax with WooCommerce. We're happy to hear your feedback, and look forward to continuing to support you.

  • Quelle des Nutzers 
  • Bewertet am 18.3.2020
Sabine D.
Finance Manager
Sportartikel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    1/10
  • Quelle des Nutzers 
  • Bewertet am 3.4.2018

"Watched this company go from great to terrible"

Kommentare: Multi district/state tax calculation made easy.

Vorteile: Platform is flexible and mapping is intuitive, even for complex tax situations. Easy integration with Magento Enterprise.

Nachteile: Reports are difficult to run. Its more complex than it should be to add manual transactions and the UI needs a considerable update. But my biggest complaint has been in the lack of customer service. It has regularly taken WEEKS for our customer service rep to respond to my emails. And when I showed the "Customer Experience Manager" at Avalara the chain of emails that shows it has regularly taken weeks, I get no apology and refuse to honor my request for a new customer service rep to take over my account. They are forcing me to work with a rep who has failed to perform. That is simply unacceptable. I have recommended and installed Avalara, Ava Tax, Ava Reports for several organizations over the past 10 years and initially they were amazing to work with. I feel saddened that I can no longer recommend them due to the decline in their customer service.

  • Quelle des Nutzers 
  • Bewertet am 3.4.2018
Darlene S.
Controller
Druck, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 9.12.2019

"Sales tax"

Kommentare: Avalara calculated the sales tax for all of the jurisdictions in Colorado where we sold our on-line products.
It made it very simple to do the sales tax returns in those jurisdictions.

Vorteile: It was very easy to install it with our e-commerce platform and it worked well.
The reports were easy to run and use to file the necessary returns with the original version that we started with in 2018.

Nachteile: When they upgraded to the latest version of AVAtax, it became less user friendly to get reports that were needed. It took special training to find the reports needed and they were more cumbersome to use for filing taxes.

Antwort des Softwareanbieters

von Avalara an 13.12.2019

Darlene, thank you for taking the time to write about your experience with Avalara AvaTax. We're happy to hear your feedback, and we look forward to continuing to serve you. We appreciate your note about reports in AvaTax Update and will pass that on to our product team. From what you wrote, it sounds like you received training to access what you needed, however please reach out to support or your account manager should you need any further assistance.

  • Quelle des Nutzers 
  • Bewertet am 9.12.2019
Shannon M.
Advanced QB ProAdvisor
Buchhaltung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    2/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    2/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    2/10
  • Quelle des Nutzers 
  • Bewertet am 8.1.2019

"Great product...poor performance in QBO"

Kommentare: Support has been mediocre. The current issue is on it's 4th month with no anticipated resolution timeframe. In the meantime my client is paying me to manually enter these and reconcile Avalara to ensure that the system reports the proper totals as well as to educate their support team. I feel bad that they are paying a lot of money for a product that is not functional...to my knowledge, all of my requests to get them a credit for their inconvenience and the product issues have been ignored. As the title states, a great product "in theory", but it needs to work! Sales Tax is nothing to screw around with.

Vorteile: Avalara has a great concept if it works as designed. Auto-calculates sales tax based on address, ensures updated tax rates, filing assistance for multiple states...it really is a business owners friend...in theory.

Nachteile: Unfortunately, Avalara does not work well with QBO. There seem to be many bugs experienced with QBO. We have used Avalara with QBO for over 1yr and seem to be their guinea pig to alert them of issues. Currently, Avalara's connection is preventing us from saving and updating invoices in QBO and is not posting tax to the Avatax console for approx. 50% of our $2mil/mo client. We have to manually enter each invoice into Avatax to ensure that the proper taxes are paid. Unfortunately, if we need to update a class, memo, email address or any other aspect of the invoice (not related to ST) we cannot update those 50% of transactions. After support reviewed the issues multiple times, they tried to blame the issue on QBO. But when we disconnect the QBO from Avalara and try to do the same transaction - it works...so Intuit has confirmed the issue is isolated to

Antwort des Softwareanbieters

von Avalara an 18.3.2019

Shannon, we're sorry to read you've experienced challenges using AvaTax with QBO. We understand it's been frustrating, and we'd like to address your concerns. If you're open to a conversation, we'd like to learn more about your specific experience and how we can improve. Please contact our VP of Customer Excellence Bobby Sands at customercare@avalara.com.

  • Quelle des Nutzers 
  • Bewertet am 8.1.2019