Wer nutzt diese Software?

Avalara bietet automatisierte, cloudbasierte Lösungen für die Einhaltung bezüglich der Transaktionssteuern in den USA und auf der ganzen Welt unabhängig von der Unternehmensgröße oder Branche.

Durchschnittliche Bewertung

207 Bewertungen
  • Gesamt 4.3/5
  • Benutzerfreundlichkeit 4/5
  • Kundenservice 3.8/5
  • Funktionen 4.1/5
  • Preis-Leistungs-Verhältnis 3.8/5

Produktinformationen

  • Startpreis 50,00 $
  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Avalara
  • http://www.avalara.com
  • Gegründet 2004

Über Avalara

Avalara unterstützt Unternehmen bei der Einhaltung der Steuervorschriften. Mit Lösungen für verschiedene Transaktionssteuern, einschließlich Umsatz- und Nutzungssteuern, Mehrwertsteuer, Verbrauchsteuern und Kommunikation, kannst du mit der Avalara Tax Compliance Suite Steuern berechnen, Steuererklärungen einreichen und erfassen sowie die Dokumentverwaltungsanforderungen erfüllen. Avalara bietet mehr als 600 Integrationen für Buchhaltungssysteme, ERP- und CRM-Anbieter und E-Commerce-Software sowie professionelle Dienstleistungen und Schulungsunterstützung.

Avalara Funktionen

  • Adressen-Validierung
  • Audit Trail
  • Freistellungs-Management
  • Mehrwertsteuer (MwSt)
  • Steuer-Rechner
  • Steuerbarkeit-Verifikation
  • Steuererklärungen
  • Transaktions-Nachverfolgung
  • Verbrauchersteuer speziell für USA

Die hilfreichsten Reviews für Avalara

Tax Cert Organization for any Sized Company

Bewertet am 27.11.2018
Gabriel D.
Finance
Konsumgüter, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I use Avalara's CertCapture program for filing all of the tax certs my company receives. If you are still keeping physical copies, you need to consider this. CertCapture allows the user to assign account numbers and names to every cert uploaded - it also allows expiration dates to be set. A report is processed every couple of weeks to see which of our customers will need to send in updated paperwork. Then an automated email and fax are sent, reminding them what certs are needed. Staying in compliant is one of my top priorities and this allows me to do so with ease.

Nachteile: I am honestly struggling to think of anything negative to say about this software. We currently use Vertex for our tax calculations, i would like to start using AvaTax though. I work for a large corporation and from what I've been told AvaTax doesn't meet our business needs. I would like to see that change in the coming years.

Best Solution and Partner we have

Bewertet am 8.10.2019
Cassandra G.
IT Applications Manager
Bekleidung & Mode, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Avalara is such a great company overall to work with. Specifically since we started using Avalara for our tax processing, we've had some setbacks in getting our invoicing in the ERP system we use to process at a rate that was sustainable. The Avalara tax calculation software add-on in our ERP system was what was causing the slowness, and thanks to Avalara's constant engagement and support, within 6 months of kicking off a new development project with their software partners for this add-on, we completed development, testing, and went live with a rapid invoice generation tool. Just one example of how great their support of customers is.

Vorteile: Avalara is invested in the success of their customers. Every time there is an issue with the software (which is incredibly rare) they let us know something is wrong before we even report odd behavior. When we have technical issues that can't be resolved through standard support, they quickly engage and facilitate developers to get things fixed as fast as possible. Even if there are billing problems, we get stellar support in resolving them. Though we have had such a great experience working with Avalara, even when there are these various types of expected issues along the way, they are always there 110% to make our experience enjoyable. We couldn't ask for a better partner.

Nachteile: Due to the ERP solution we use, there are times when the Avalara add-on functionality is a bit cumbersome. Avalara is aware of this and does what they can to accommodate the needs of their customers despite software setbacks caused by our other solutions. It is a notable con, but not even really their fault.

Antwort des Softwareanbieters

von Avalara an 11.10.2019

Cassandra, thank you for sharing about your experience with Avalara, we're happy to hear it's been positive. We are committed to offering a reliable and easy-to-use solution, and we look forward to continuing to serve you.

Sales tax

Bewertet am 9.12.2019
Darlene S.
Controller
Druck, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Avalara calculated the sales tax for all of the jurisdictions in Colorado where we sold our on-line products.
It made it very simple to do the sales tax returns in those jurisdictions.

Vorteile: It was very easy to install it with our e-commerce platform and it worked well.
The reports were easy to run and use to file the necessary returns with the original version that we started with in 2018.

Nachteile: When they upgraded to the latest version of AVAtax, it became less user friendly to get reports that were needed. It took special training to find the reports needed and they were more cumbersome to use for filing taxes.

Antwort des Softwareanbieters

von Avalara an 13.12.2019

Darlene, thank you for taking the time to write about your experience with Avalara AvaTax. We're happy to hear your feedback, and we look forward to continuing to serve you. We appreciate your note about reports in AvaTax Update and will pass that on to our product team. From what you wrote, it sounds like you received training to access what you needed, however please reach out to support or your account manager should you need any further assistance.

MISC Comments

Bewertet am 27.9.2019
Christopher K.
Accountant
Computer-Software, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Big improve, make that massive improvement over Vertex. In fairness, the move to Netsuite solidified the Avalara move.

Vorteile: *Interface with Netsuite
*Management reports available for month REC
*Driven by strong Tax knowledge and customer awareness.

Nachteile: *Website is still not what it should be regarding ease of use.
*Resent changes in how support is handled may produce cost saving however it may be at the expense of customer need for timely response. In the past I suspect customers contacted support only after giving up on attempts to gain intel from the website.... may not be pleased having to wait longer.
Avalara does not file at all on exception bases amended returns when clients want to recover over payment of tax. Stop giving orange colored glasses at workshop. Do not thing many tax nerds will wear them but grand child did. Orange unbrella's were pretty bold, Orange water bottles were a hit. It appears that Vertex still does much more advertising when logging into Netsuite than Vertex. Baseball game, Stadium walk troughs were big hits and provided a clear time frame in which to cover material. Golfing may have been exciting to those who tried, I saw more than a handful leaving as soon as presentation was over. I sensed a strong desire to finish material ASAP,which may have limited good discussions.
Given above, I remain one of your best cheerleaders, Mo should be able to confirm this. Thanks for the opportunity to provide feedback.

Antwort des Softwareanbieters

von Avalara an 7.10.2019

Christopher, thank you for taking the time to share your experience using Avalara. We work hard to deliver our customers a reliable and easy-to-use solution, and we're grateful to have the opportunity to serve you.

Great product...poor performance in QBO

Bewertet am 8.1.2019
Shannon M.
Advanced QB ProAdvisor
Buchhaltung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
2/5
Gesamt
2/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
2/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Support has been mediocre. The current issue is on it's 4th month with no anticipated resolution timeframe. In the meantime my client is paying me to manually enter these and reconcile Avalara to ensure that the system reports the proper totals as well as to educate their support team. I feel bad that they are paying a lot of money for a product that is not functional...to my knowledge, all of my requests to get them a credit for their inconvenience and the product issues have been ignored. As the title states, a great product "in theory", but it needs to work! Sales Tax is nothing to screw around with.

Vorteile: Avalara has a great concept if it works as designed. Auto-calculates sales tax based on address, ensures updated tax rates, filing assistance for multiple states...it really is a business owners friend...in theory.

Nachteile: Unfortunately, Avalara does not work well with QBO. There seem to be many bugs experienced with QBO. We have used Avalara with QBO for over 1yr and seem to be their guinea pig to alert them of issues. Currently, Avalara's connection is preventing us from saving and updating invoices in QBO and is not posting tax to the Avatax console for approx. 50% of our $2mil/mo client. We have to manually enter each invoice into Avatax to ensure that the proper taxes are paid. Unfortunately, if we need to update a class, memo, email address or any other aspect of the invoice (not related to ST) we cannot update those 50% of transactions. After support reviewed the issues multiple times, they tried to blame the issue on QBO. But when we disconnect the QBO from Avalara and try to do the same transaction - it works...so Intuit has confirmed the issue is isolated to

Antwort des Softwareanbieters

von Avalara an 18.3.2019

Shannon, we're sorry to read you've experienced challenges using AvaTax with QBO. We understand it's been frustrating, and we'd like to address your concerns. If you're open to a conversation, we'd like to learn more about your specific experience and how we can improve. Please contact our VP of Customer Excellence Bobby Sands at customercare@avalara.com.

Lies weitere Bewertungen