BigHand Voice Technology

von BigHand

3.5 / 5 6 Bewertungen
BigHand Voice Technology

Wer nutzt diese Software?

Legal professionals and law firms of all sizes

Durchschnittliche Bewertung

6 Bewertungen
  • Gesamt 3.5 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 3 / 5
  • Funktionen 3.5 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Startpreis $269
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • BigHand
  • https://www.bighand.com
  • Gegründet 1996

Über BigHand Voice Technology

BigHand is a leading software company with a big difference. Established in 1996, BigHand has developed a range of speech, workflow, document creation and process improvement solutions that help busy legal professionals achieve more in less time. BigHand is based in Chicago, Eindhoven, London, Sydney, Temecula and Toronto and currently supports over 280,000 users in 2,550 global organizations. BigHand is ISO27001 certified and HIPAA compliant. Get in touch for a demo or to start your free trial!

BigHand Voice Technology Funktionen

  • Abrechnung & Rechnungsstellung
  • Aufgabenmanagement
  • CRM
  • Dokumentenmanagement
  • E-Mail-Management
  • Kalenderverwaltung
  • Konfliktmanagement
  • Kundenportal
  • Rechtsfall-Management
  • Treuhand-Buchhaltung
  • Vertragsmanagement
  • Zeitverfolgung

Die hilfreichsten Reviews für BigHand Voice Technology

BigHand is far from user-friendly and costly.

Mit Google übersetzen Bewertet am 16.2.2018
Daniel C.
Systems Administrator
Rechtsberatung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis

Vorteile: The biggest pro is the product gives our users the ability to create and send dictations on the go through an app on their phone. This has dramatically improved efficiency over a user having to wait until they're back in the office in order to give their secretary the mini tape for them to dictate for them.

Nachteile: The user-friendliness of their product is pretty awful. Their app looks as if it hasn't seen an update in a few years and something as simple as a send button is far from intuitive. It also lacks routing capabilities for the person doing the dictating as far as being able to define what end user gets what dictation. It's all or none with their non-enterprise version which we use.

One of the WORST pieces of software to administer.

Mit Google übersetzen Bewertet am 8.2.2018
John M.
Litigation Support Director
Rechtsberatung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
3/5
Gesamt
5 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The dictation and transcription features work well and as advertised. Set up on iPhones is very easy. The ability to set priority levels to dictations is very helpful to assistants who are transcribing.

Nachteile: You have to call in to Customer Support for any change. Need to disable an employee? Call. Need to add an employee? Call. Need to modify an employee user type? Call. And then once you call, they want you to email them the request! Then you have to wait for them to fulfill the request. If you don't see the request completed, be prepared to call Customer Support again to follow up. We are looking for another product.

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