Wer nutzt diese Software?

Legal professionals and law firms of all sizes

Durchschnittliche Bewertung

6 Bewertungen
  • Gesamt 3.5 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 3 / 5
  • Funktionen 3.5 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Startpreis 269,00 $
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • BigHand
  • https://www.bighand.com
  • Gegründet 1996

Über BigHand Voice Technology

Through technology, insight and experience, BigHand delivers success for the future by helping its clients achieve professional productivity and operational excellence. The leading software technology company has developed a range of solutions from task delegation, document creation, matter pricing, digital dictation workflow, intuitive reporting and analytics, that help busy people achieve more in less time and organizations become more efficient and effective.

BigHand Voice Technology Funktionen

  • Anpassbare Makros
  • Audioaufnahmen
  • Automatische Transkription
  • Mehrsprachig
  • Sprach-Erkennung
  • Spracherkennungsanalyse
  • Verkettete Sprache (Concatenated Speech)

Die hilfreichsten Reviews für BigHand Voice Technology

BigHand is far from user-friendly and costly.

Bewertet am 16.2.2018
Daniel C.
Systems Administrator
Rechtsberatung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis

Vorteile: The biggest pro is the product gives our users the ability to create and send dictations on the go through an app on their phone. This has dramatically improved efficiency over a user having to wait until they're back in the office in order to give their secretary the mini tape for them to dictate for them.

Nachteile: The user-friendliness of their product is pretty awful. Their app looks as if it hasn't seen an update in a few years and something as simple as a send button is far from intuitive. It also lacks routing capabilities for the person doing the dictating as far as being able to define what end user gets what dictation. It's all or none with their non-enterprise version which we use.

One of the WORST pieces of software to administer.

Bewertet am 8.2.2018
John M.
Litigation Support Director
Rechtsberatung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
3/5
Gesamt
5 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The dictation and transcription features work well and as advertised. Set up on iPhones is very easy. The ability to set priority levels to dictations is very helpful to assistants who are transcribing.

Nachteile: You have to call in to Customer Support for any change. Need to disable an employee? Call. Need to add an employee? Call. Need to modify an employee user type? Call. And then once you call, they want you to email them the request! Then you have to wait for them to fulfill the request. If you don't see the request completed, be prepared to call Customer Support again to follow up. We are looking for another product.

Game changer

Bewertet am 20.4.2017
Kandice B.
Executive Administrator
Rechtsberatung, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have been using Big hand for about 6 months. It has really upped our productivity. We no longer have to purchase separate hand held machines as staff can just use their personal cell phones to dictate. It's easy to transcribe and allows those who have free time to help with other's dictation as it goes into one "pool" for dictation. We love this product so far!

Vorteile: Ease of use - it was easy to train people on it because it was so easy.

Nachteile: Haven't found any yet.

BigHand Leaves a lot to be desired

Bewertet am 11.3.2019
Verifizierter Rezensent
Director Of Operations
Rechtsberatung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: What I like about this software is the end user's ability to have a user friendly app on their phone which they can record dictations through and immediately send files to their assistants for review and finalization.

Nachteile: What I like least about this software is the software that the assistant's use to finalize the dictations. It seems very outdated and is far from user-friendly.

Decent dictation tool, but the volume control isn't very good

Bewertet am 16.11.2018
Holly L.
Office Administrator
Anwaltskanzlei, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Not bad but would prefer to use an improved tool. 6/10

Vorteile: I find it quite easy and simple to use along with foot pedals to control the dictation.

Nachteile: Whenever I use it I become frustrated with it as the volume control doesn’t go loud enough.

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