Wer nutzt diese Software?

Built solely for Transportation & Logistics companies looking to optimize their back-office processes - removing the bottlenecks that allow them to scale and grow without adding additional headcount.

Durchschnittliche Bewertung

19 Bewertungen
  • Gesamt 4.3 / 5
  • Benutzerfreundlichkeit 3.7 / 5
  • Kundenservice 3.9 / 5
  • Funktionen 4.2 / 5
  • Preis-Leistungs-Verhältnis 3.8 / 5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Microdea
  • http://www.microdea.com
  • Gegründet 1995

Über Synergize

Dedicated to the Transporation and Logistics industry; Synergize document management software has helped hundreds of transportation and logistics companies manage their critical documents and information.

Our automation platform addresses top industry concerns including improving cash flow, recruiting and managing new drivers, adhering to compliance regulations for HR & Safety documentation, and making sure that freight documents are at your fingertips when customers call with questions.

Synergize Funktionen

  • Compliance-Verfolgung
  • Dateitypumwandlung
  • Dateiwiederherstellung
  • Dokument-Indexierung
  • Dokumentaufbau
  • Dokumentenarchivierung
  • Dokumentenaufbewahrung
  • Elektronische Unterschrift
  • Offline-Zugriff
  • Optische Zeichenerkennung (OCR)
  • Versionskontrolle
  • Werkzeuge zur Zusammenarbeit
  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Auftragsmanagement
  • Fahrer-Management
  • Flotten- / Ausrüstung-Management
  • Kundenmanagement
  • Lastmanagement
  • Lieferanten-Management
  • Routing
  • Terminplanung
  • Versand-Management
  • Versandmanagement
  • Anpassbares Dashboard
  • Aufgabenmanagement
  • Automatisierung von Geschäftsprozessen
  • Compliance-Verfolgung
  • Dokumentenmanagement
  • Drittanbieter-Integration
  • Formularverwaltung
  • Grafischer Workflow Bearbeiter
  • Kalenderverwaltung
  • Mobiler Zugriff
  • No-Code
  • Workflow-Konfiguration
  • Zugriffskontrollen/Berechtigungen

Die hilfreichsten Reviews für Synergize

Synergize for Accounts Payable

Bewertet am 17.5.2019
Collin O.
Financial Analyst
Logistik & Lieferkette, 5.001-10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are beginning to realize some of the efficiency gains by using Synergize, especially in the document look up and determining its status area. Our overall experience has been positive. The staff and support are very helpful and new features/functionality can be easily added. My only advice would be to plan your processes in detail up front to save on implementation and process change costs.

Vorteile: In my opinion, Synergize offers us integration with our multiple platforms and makes our data easily accessible. In particular, we can access an invoice and find out its current status in our payment process, read any notes we have about it and follow up with the appropriate person if needed. It also increases the speed at which we process invoices as it has the ability to automate a portion of our payment process. Lastly, we can also extract data for our internal reports.

Nachteile: Although this is a great software, it does require a lot of IT resources up front and some IT ongoing. A lot of this can be alleviated by thoroughly understanding how you want your process to flow during the design phase as the software has many features.

Antwort des Softwareanbieters

von Microdea an 22.5.2019

Thanks for sharing your review, Collin. We're going to continue getting better and your feedback is useful.

- The Synergize Team

Very easy to use once configured. Time savings are immense.

Bewertet am 14.11.2017
Ryan M.
Efficiency Analyst
Transport/Güterfrachtverkehr/Schienenverkehr, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Time savings, Peace of Mind and Accuracy

Vorteile: The thing I like the most about this software is the ease of use for the end user and peace of mind that its done right for management.

Nachteile: The thing I like the least about this software is that it is somewhat cumbersome to tweak settings or configurations on your own. The staff are really helpful however.

Antwort des Softwareanbieters

von Microdea an 30.11.2018

Hey Ryan,

Thank you for the great review. It's sincerely appreciated that an Efficiency Analyst such as yourself had such glowing things to say about the efficiency of Synergize!

We're constantly looking to make the self-customization of Synergize better for our customers; although our support team is always more than willing to help, we recognize the value of empowering our customers as well.

Keep an eye out in 2019 (and hopefully every year afterwards) for our User Conference where we hope to empower users such as yourself with the information and tools they need to make those custom configurations, and more.

Thanks again - The Synergize Team

Could be better

Bewertet am 30.10.2018
Joann willis c/o T.
Office Manager
Transport/Güterfrachtverkehr/Schienenverkehr, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: When its all working smoothly its great, but services turn off often needing a reset and problems sending invoices again

Vorteile: Fairly easy to use for customer service viewing documents and indexing.

Nachteile: The partnership with TruckMate is a struggle, we call for tech support but TM & Synergize don't work together to know each others software so you always have to make a second call. Also there are not enough notes kept on the support files for future reference, we are always having to re-explain how we are set up or what we have it do for us. Frustrating

Antwort des Softwareanbieters

von Microdea an 5.12.2018

Hello JoAnn,

Thank you for taking the time to share your review of Synergize. Although not the 5 star review we hope to receive, it's reviews like these that often help us to improve the Synergize product and the associated services.

Thanks again for your insights, your criticism will not go unheard.

- The Synergize Team

Good Customer Service

Bewertet am 1.3.2019
Jacob R.
EDI Admin
Transport/Güterfrachtverkehr/Schienenverkehr, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It is a nice product once everything is setup and working

Vorteile: Customer suppoer typically gets back to you within a day if not sooner

Nachteile: There is no real training for internal users to setup new processes on the SPS server

Antwort des Softwareanbieters

von Microdea an 5.3.2019

Hey Jacob,

Thanks for taking the time to provide your feedback on Synergize - it's appreciated. We're thankful for the kind words and I'll be sure to pass along your review to the Customer Service team. We're also glad that you find Synergize to be an effective tool for your organization.

Of course, the Synergize team is always looking to get better, so I'll also provide your feedback around training to the management team.

Thanks again for your review Jacob.

- The Synergize Team

Customer Support is great

Bewertet am 14.11.2017
Melissa G.
Payroll/ Human Resource manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The ability to send invoicing with ease if great, also customer support team is always fast to reply and help with we have issues.

Nachteile: The length of time it takes to get sales information, speed is an issue which we have had the customer support team working on for a while now.

Antwort des Softwareanbieters

von Microdea an 30.11.2018

Thanks for taking the time to provide your review of Synergize, Melissa. It is sincerely appreciated.

The team at Microdea appreciates the positives you had to share and also wants to let you know that we're constantly looking to improve and feedback like yours let's us know where to focus.

Thanks again,

- The Synergize Team

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