BestNotes

Wer verwendet BestNotes?

Verhaltensgesundheitsorganisation Arzneimitteltherapie einschließlich: Entgiftung, stationäre Therapie, ambulante Intensivtherapie und Nachsorge. Therapeutische Internate Psychiatrische Fachkraft Fachkräfte für mentale Gesundheit

Was ist BestNotes?

BestNotes ist ein cloudbasiertes, HIPAA-konformes EHR und CRM. Genieße Praxismanagement von A bis Z mit besonderem Fokus auf Marketing-/Zulassungs- und Ergebnismaßnahmen. Abrechnung, vollständig anpassbare Dokumentation, Terminplanung, E-Prescribe, E-MAR, Kreditkartenverarbeitung, Laborergebnisse, Patientenportal, Personalverwaltung, Administrationstools und vieles mehr. Teste BestNotes ohne Vorabzahlung, mit einem monatlich erneuerbaren Vertrag, unbegrenzter Schulung und Support für einen niedrigen monatlichen Preis.

BestNotes – Details

BestNotes

http://www.bestnotes.com

Gegründet 2003

BestNotes – Preisübersicht

BestNotes bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von BestNotes ist ab 50,00 $/Monat verfügbar.


Startpreis

50,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

BestNotes deployment and support

Kundenbetreuung

  • 24/7 (Live Vertreter)
  • Support während der Geschäftszeiten
  • Online

Einsatz

  • Installiert - Mac
  • Cloud, SaaS, Web
  • Installiert - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Live Online
  • Webinare
  • Dokumentation

BestNotes Funktionen

  • Compliance-Verfolgung
  • Diagramm-Erstellung
  • Elektronische Rezepte
  • HIPAA konform
  • Handschrifterkennung
  • ONC-ATCB zertifiziert
  • Self-Service Portal
  • Sinnvolle Nutzung zertifiziert
  • Sprach-Erkennung
  • Terminplanung

Siehe die vollständige Elektronische Patientenakte Software Liste

  • Anfangsbeurteilung
  • Behandlungspläne
  • Compliance-Verfolgung
  • EMR / EHR (elektronische / medizinische Gesundheitsberichte)
  • Einzel-Anbieter-Praxis
  • Elektronische Rezepte
  • Medizinische Abrechnung
  • Mehrfach-Anbieter-Praxis
  • Mitarbeitermanagement
  • Reklamationsabwicklung
  • Self-Service Portal
  • Stationärer / Haus-Patient
  • Termin-Erinnerungen
  • Terminplanung

Siehe die vollständige Praxissoftware für Psychotherapie Liste

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BestNotes – Nutzerbewertungen

Read all reviews

Overall rating

4,2/5

Average score

Benutzerfreundlichkeit 4,1
Kundenservice 4,5
Funktionen 4
Preis-Leistungs-Verhältnis 4,2

Review software

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Eine Bewertung schreiben
Dominic T.
OARS Product Specialist
Computer-Software, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 2.6.2018

"Great product!"

Vorteile: Best product on the market! Too many other ehrs are way too expensive for what they feature! Love bestnotes!

Nachteile: I cant think of anything negative to say, i widh we wouldve went with bestnotes from the beginning! Thanks BN!

  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 2.6.2018
James Y.
IT Support
Psychische Gesundheitsfürsorge, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 30.9.2019

"Excellent CRM"

Kommentare: Overall our experience with BestNotes has been great. Their support staff is really on top of things. We are very much looking forward to what BestNotes Fresh has to bring.

Vorteile: I think the CRM functions of this software are fantastic. We run a multi-facility drug and alcohol treatment center and BestNotes certainly meets the needs for the varying levels of complexity that each client's chart needs based on their level of care. The note templates are highly customizable and the reporting functions have been a massive asset as tool for our chart audits.

Nachteile: Honestly, our biggest problems with BestNotes come from its integration with other software and the eMAR. As a CRM BestNotes functions well, but we use an integration with DrFirst for ePrescribe that disrupts some functionality within BestNotes. We also use a lab integration through HalfPenny that has been left wanting. The eMAR is nice to have, but the ability to audit and track medication changes is fairly limited at this point.

  • Quelle des Nutzers 
  • Bewertet am 30.9.2019
Christina B.
Outpatient Therapist
Einzel- & Familiendienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 22.8.2020

""Bang for your Buck""

Kommentare: As an outpatient therapist, this system allows is so user friendly and to have the customer support to help make forms that was already in place and not charge is a wonderful experience.

Vorteile: This software allows you to easily navigate the system. Easy to understand and straight forward. Your able to still use your same consumer forms instead of paper its now electronic.

Nachteile: When we first started we were unable to send patient forms to clients. You can't bill directly from the system. 2019 North Carolina states we had to be able to exchange information to other companies and BestNotes did not allow that feature at that time.

  • Quelle des Nutzers 
  • Bewertet am 22.8.2020
Michelle D.
CEP
Psychische Gesundheitsfürsorge, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    3 /5
  • Benutzerfreundlichkeit
    2 /5
  • Eigenschaften & Funktionalitäten
    2 /5
  • Kundenbetreuung
    3 /5
  • Preis-Leistungs-Verhältnis
    2 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    3/10
  • Quelle des Nutzers 
  • Bewertet am 5.6.2019

"You Get What You Pay For"

Kommentare: I really wanted to love BestNotes but I regretted my decision straight away. Having the trial was useless because the system is cumbersome but I thought it was just me. Thus stuck with in site of my concern, hoping things would get easier/better but that never happened. Lesson learned for selecting them based on a non-clinician referral who clearly didn't know any better. BestNotes reps acknowledge that little has changed with the platform in the past 15 years (since its inception) and it shows. They insist a new product is underway although they have no information on when it will be released. Think this said to merely pacify customers. I assume they gain and keep some customers due to the low price but using the software is like stepping into a time warp. I'd rather pay more money for a modern, user friendly system that can be used across device and is truly web based rather than a low price for a grossly outdated system. This EHR needs a complete overall!

Vorteile: The price for this EHR is phenomenal and BestNotes has the potential to be great. I like that you can add your own customized forms. The scripted treatment plan goals are better than most as they are measurable (but BestNotes did take some short cuts by simply repeating the same goals over and over).

Nachteile: As many users have been indicating since 2016, BestNotes is looks like something from the 1900's. Thus the systems uses a lot of odd symbols from the 1990's (such as a floppy disk).There seems to be no consistency with font size across pages. Some of the templates have typos. Minor clients that require parental signature consent forms is ridiculously complicated. They systems uses a lot of their own made up acronyms that are confusing. Many of the videos/self help guides are outdated or otherwise irrelevant. It is clunky, grossly outdated, has an ugly interface, and is not intuitive. This system is not web based, you have to download the software application on your computer, the client portal is practically useless since clients cant self schedule or pay a bill there, and have to contract with a third party for billing thereby increasing your costs. Sadly, the staff are nice enough but can be a bit condescending if you cant quickly make sense out of the madness that is BestNotes that they have normalized.

Antwort des Softwareanbieters

von BestNotes an 11.6.2019

Thanks for your feedback Michelle. I'm sorry you had such a painful experience. Respectfully, there are a few points that I would like to clarify. First, you mentioned that documentation can be confusing and clunky. It's true that BestNotes is customizable to a fault and we've taken some significant steps to make things easier. We hired a clinical director and after 3 years of Research/Development, we've released an entire set of behavioral health and addiction treatment focused documentation (from Admission to Discharge) that considers Joint Commission, CARF, Payer and common State/County regulations. The best part is that we keep this documentation updated for you. As regulations change, so does your documentation one less thing to worry about!
Unfortunately, Capterra only have gives us 1000 characters to reply to your feedback. Quickly, BestNotes is entirely web-based, includes a lot of internal billing tools and we haven't stopped developing our current version.

  • Quelle des Nutzers 
  • Bewertet am 5.6.2019
Russell R.
CEO
Krankenhausversorgung & Gesundheitswesen, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 19.8.2020

"Loving Best Notes!"

Kommentare: It has helped our business tremendously in terms of time saving and organization.

Vorteile: Our company was new to EHR and my staff was quite intimidated. The training and customer service was incredible. Very responsive and available. We especially like that they are willing to customize it for our particular business and we can upload our current forms. They also had a lot of already prepared documents that are accreditation approved.

Nachteile: We love it and don't have any complaints. I guess some visual graphic improvement would be the only thing I can think of.

Antwort des Softwareanbieters

von BestNotes an 10.9.2020

Thanks for your kind words and support Russell!

  • Quelle des Nutzers 
  • Bewertet am 19.8.2020