--- description: Detaillierte Informationen über BestNotes zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BestNotes Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Praxissoftware für Psychotherapie](/directory/30217/mental-health/software) > [BestNotes](/software/73807/bestnotes) # BestNotes Canonical: https://www.capterra.com.de/software/73807/bestnotes Page: 1 / 9\ Weiter: [Next page](https://www.capterra.com.de/software/73807/bestnotes?page=2) > BestNotes ist ein revolutionäres EHR- und CRM-System, das speziell für die Verhaltensgesundheitsbranche entwickelt wurde. > > Verdict: Rated **4.5/5** by 198 users. Top-rated for **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet BestNotes? Verhaltensgesundheitsorganisation Arzneimitteltherapie einschließlich: Entgiftung, stationäre Therapie, ambulante Intensivtherapie und Nachsorge. Therapeutische Internate Psychiatrische Fachkraft Fachkräfte für mentale Gesundheit ## Quick Stats & Ratings | Metric | Bewertung | Detail | | **Gesamt** | **4.5/5** | 198 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Based on overall reviews | | Kundenbetreuung | 4.6/5 | Based on overall reviews | | Preis-Leistungs-Verhältnis | 4.5/5 | Based on overall reviews | | Funktionen | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: BestNotes - **Region**: Twin Falls, USA - **Founded**: 2003 ## Commercial Context - **Startpreis**: 58,00 $ - **Target Audience**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000 - **Deployment & Platforms**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Available Countries**: Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Anfangsbeurteilung - Anpassbare Formulare - Anpassbare Vorlagen - Behandlungsplanung - Berichterstattung und Statistik - Coding-Unterstützung - Confirmations/Reminders - Diagramm-Erstellung - Dokumentenmanagement - EMR / EHR - Elektronische Rezepte - Entscheidungsunterstützung - Erinnerungen - Fall-Management - Formularverwaltung - Fortschritt-Notizen - HIPAA konform - Kalenderverwaltung - Kontaktmanagement - Kundenportal - Medication Management - Medizinische Abrechnung - Mehrere Standorte - Patientenportal - Rechnungsmanagement - Reklamationsabwicklung - Self-Service Portal - Terminplanung - Terminplanung - Terminverwaltung - Therapy Notes - Verwaltung von Patientenakten - Übungs-Management ## Integrations (6 total) - ALERE - Dominion - EZClaim - EZClaimPay - Known Factors - Millennium ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Praxissoftware für Psychotherapie](https://www.capterra.com.de/directory/30217/mental-health/software) ## Ähnliche Kategorien - [Praxissoftware für Psychotherapie](https://www.capterra.com.de/directory/30217/mental-health/software) - [Elektronische Patientenakte Software (ePA)](https://www.capterra.com.de/directory/20028/electronic-medical-records/software) - [CRM Software für das Gesundheitswesen](https://www.capterra.com.de/directory/30976/healthcare-crm/software) - [Terminplaner für Arztpraxen](https://www.capterra.com.de/directory/30027/medical-scheduling/software) - [EHR-Software für psychische Gesundheit](https://www.capterra.com.de/directory/32510/mental-health-ehr-software/software) ## Alternativen 1. [EHR YOUR WAY](https://www.capterra.com.de/software/118789/ehr-your-way) — 4.9/5 (525 reviews) 2. [CounSol.com](https://www.capterra.com.de/software/124769/counsol-com) — 4.7/5 (827 reviews) 3. [SimplePractice](https://www.capterra.com.de/software/130710/simplepractice) — 4.6/5 (2813 reviews) 4. [Valant EHR Suite](https://www.capterra.com.de/software/81298/valant-behavioral-health-ehr) — 4.1/5 (332 reviews) 5. [TheraNest](https://www.capterra.com.de/software/130400/theranest-mental-health) — 4.4/5 (997 reviews) ## Nutzerbewertungen ### "BestNotes- Good for a Multidisciplinary Team" — 5.0/5 > **Dr. Meghan** | *19. August 2025* | Psychische Gesundheitsfürsorge | Recommendation rating: 9.0/10 > > **Vorteile**: BestNotes does what you need it to do in the mental health space. Working with clients with EDs the set up works well for our clinic and multidisciplinary team. The user interface is simple, but it is functional There are many products out there that are sleek and have glossy UIs, but underneath the structure of the product is not as sound in delivering what you need and they charge a lot more. > > **Nachteile**: There is one adjustment I would really like them to make, to allow the user to use the "command A" shortcut to select all text. This was something you could do previously, and hopefully will be fixed in the next update. I also think it would be great if you could pin files to the top of a client's chart (similar to how you can with a note), so that we could pin the clinical program assessment to the top for easy access. One could say a con is that it is an older looking interface, but honestly, I think that's a pro because it's straightforward and well organized. In fact it's UI is somewhat genius in design of making it seem simple and easy to organize within the complexity of the EMR system needs (even while looking a little 80s/90s style). We use other products for the patient portal in terms of documents (besides appointment reminders), so I can't provide a comprehensive review on it. That said, I believe it works pretty well and automatically loads into chart, but other services that purely devoted to sharing/signing documents and forms are probably more robust. > > Overall, I've had a great experience with BestNotes. They are responsive, the platform does what you need it to do, and it is set up to support the communication and operations of a multidisciplinary team in a higher level of care. ----- ### "Amazing Customer Service" — 5.0/5 > **Jennifer** | *22. August 2025* | Krankenhausversorgung & Gesundheitswesen | Recommendation rating: 10.0/10 > > **Vorteile**: Great customer support no matter the situation\! The team at Bestnotes has always been helpful in responding to and resolving concerns. > > **Nachteile**: Lack of ASAM 4th Edition updates in Clinical paperwork that coincided with the Kentucky start date of 7/1/25 to begin utilizing the 4th Edition. > > Absolutely amazing customer service\! We have been using Bestnotes for our electronic medical records for 5 years and have always had nearly immediate responses and resoultions to our very few concerns over the years. The team at Bestnotes is always there to help, to listen to our suggestions, and to implement in a way that allows us to work smarter, not harder. ----- ### "It's an All In One Solution" — 3.0/5 > **Nicole** | *30. Mai 2025* | Einzel- & Familiendienstleistungen | Recommendation rating: 8.0/10 > > **Vorteile**: The combination of being able to document, schedule, track the clients progress and do billing all in one. > > **Nachteile**: Desktop is easier to use than going mobile.. I would recommend using a desktop to use all the features and programs. Customization also is a little difficult, you may need to seek support for help. > > Overall it works, it does feel a little hard to learn the program, but once you get used to the layout and setting of the program things feel easier.. ----- ### "BEST FOR IOP PROGRAM" — 5.0/5 > **JONI** | *10. Oktober 2025* | Psychische Gesundheitsfürsorge | Recommendation rating: 10.0/10 > > **Vorteile**: I can call they they fix or walk through me issues or concerns right there. I never liked the ticket system. When I need something I need it now. > > **Nachteile**: Still feels like DOS. Billing is not easy. It doesn't flow with collabeMD very easily. I wish it was more user friendly don't like tickets > > I would recommend for EMR. I like how when I call someone can help me right there vs a ticket. People are always nice ----- ### "I like bestnotes" — 4.0/5 > **Victor** | *10. Oktober 2025* | Psychische Gesundheitsfürsorge | Recommendation rating: 8.0/10 > > **Vorteile**: The customer support is excellent; when I have an issue I get to talk to a human right away, and you've usually got an answer for me. > > **Nachteile**: I have had frequent episodes of the application slowing down or stalling out completely lately. I wish the patient portal was easier for patients to navigate. > > It's been pretty good overall, four stars. ----- Page: 1 / 9\ Weiter: [Next page](https://www.capterra.com.de/software/73807/bestnotes?page=2) ## Links - [View on Capterra](https://www.capterra.com.de/software/73807/bestnotes) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data