Aircraft Maintenance Systems

Kommentare: We went from a home built system to AMS.

Vorteile: It is fairly easy to use.
Very robust, no issues that have stopped us from releasing aircraft.
Like that it isn't in the cloud so if internet down we can still have access.

Nachteile: Make it easier to customize.
Could look more modern
Mobile access through an app or even just on my phone at work.
Need a dispatch module.

Kommentare: The AMS team helped to streamline the aircraft documentation process. It became easier for one person to manage the workload.

Vorteile: During the implementation process the staff were very helpful to bring us up to speed to incorporate this software in our company

Nachteile: Certain aspects of formatting were challenging to get used to.

Kommentare: We have been using AMM since 2012 and have seen it improve over time. It would be great if AMS would develop a simplified quarantine / inventory module that would allow users to better track hours and cycles when a component or assembly is not installed.

Vorteile: The AMM software is simple to use and has a fair selection of available reporting functionality. It also has enough versatility that it can be used to comply with varied company processes and procedures. Finally the software can be used as an on-site or remote installation solution.

Nachteile: The Inventory Manager module does not offer the functionality we need. Specifically the inventory transfer from base to base.
We also have had several releases that break existing functionality on the AMM module.

Vorteile: Has the features we need to operate our aircraft

Nachteile: Issues and bugs take a long time to get addressed, if ever

Kommentare: Frustrating.

Vorteile: At its base level the software makes it possible to create an E-Log book and add entries saving time and effort when it is functioning properly.

Nachteile: Very slow to go into and out of individual planes to make entries. Component, task, and AD tracking is almost entirely done manually. Little to no customization. Constant freezing, crashing, and downed servers. Little to no support. Countless minor bugs (lists starting at #2, defect sync adding defects in an inverted order, etc.) When the system crashes it locks the user in the aircraft they were using requiring us to wait for the system to reboot to continue working rather then allowing another user to continue working at another computer while the first one resets. Inventory manager requiring very specific searches while looking through inventory items as opposed to generic searches like those used by google, yahoo, or many other commonly used search engines. Only allowing one user to access an aircraft at a time.