Wer nutzt diese Software?
Highly regulatory industries such as Finance, Utilities, Banking, Health Plans and Health Systems rely on Panviva to provide their employees with the right information at their moment of need.
Durchschnittliche Bewertung
1 Bewertung- Gesamt 5 / 5
- Benutzerfreundlichkeit 5 / 5
- Kundenservice
- Funktionen 5 / 5
- Preis-Leistungs-Verhältnis
Produktdetails
- Kostenlose Version Nein
- Kostenlose Testversion Nein
-
Einsatz
Cloud, SaaS, Web
Installiert - Windows
-
Training
Live Online
Dokumentation
-
Kundenbetreuung
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Angaben zum Hersteller
- Panviva
- http://www.panviva.com/
- Gegründet 1998
Über Panviva
Panviva is a cloud knowledge management system that empowers your employees to provide top quality customer service. Panviva captures information from wherever it is stored in your organization, optimizes it for better understanding and delivers it to any employee, anywhere. It eliminates the need to search endlessly for critical process information. Panviva delivers it right to your employees at the moment-of-need!
Panviva Funktionen
- Content-Management
- Diskussionsforum
- Entscheidungsbaum
- Katalogisierung / Kategorisierung
- Kollaboration
- Self-Service Portal
- Volltextsuche
- Wissensbasis-Management
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Die hilfreichsten Reviews für Panviva
Great process management tool, easy to use
Bewertet am 1.12.2016
Daniel A.
Kommentare: We just recently brought on this product for our call center and support staff. It's a simple to use step-by-step process guide -- letting our staff quickly learn how to do complex and not-too-often tasks without having to read through a huge manual. Having everything in one database, instead of multiple word docs/pdfs, saves time and frustrations.
Vorteile: Easy enough that any employee can figure it out, regardless of skill or aptitude.
Nachteile: Takes a very long time to setup. Not so much a fault of the software, just the nature of the service--we have to write all the process guides and put them into the system.