DealerCenter

Kommentare: Should create a stage or bucket system for prospects...
Buckets could consist of stages that a prospect may be in, and would be easier to manage from a perspective of buckets/stages - should have a graphic representing that particular stage or bucket and once clicked into, the data appears.. Also, should have preview/quick view available on hovering over a prospect without having to click into their file... time consuming to have to do that for each prospect Would be ideal to have the ability to attach 3 persons to a prospect, primary and then a couple of secondary persons that would be like a BCC email... easier to manage prospects assigned to a salesperson if I myself and my assistant could be "attached" to the prospect and remain in our planner, so to speak... sometimes when assigning to a salesperson, out of sight becomes out of mind... and the less digging one has to do to find the prospects that are of interest, the better. My advice, act as a potential client and preview some of the other CRM's on the market.... get someone from the car business on your development team or at least on your "board of directors" ... the insight into the business will be valuable. Also.... the smartest CRM on the market today, is Drive Centric.... would be great if ya'll could investigate their platform and glean some ideas... their more expensive, of course... but they are smarter, a lot like your company is. CRM needs too makes sales and follow up EASY EASY as possible :)

Vorteile: > unlimited text
> workflow
> mobile app
> inventory
> call tracking
> desking tool ( newly designed )

Nachteile: > not designed by "car people", that shows up ...
> very report driven, not enough graphics/charts/visuals
> cannot delete anything from the system, gets very congested
> cannot print from mobile app

Kommentare: I stated everything is working right for me at this present time I have tech-support at my fingertips help me out with every case that I bring before themI

Vorteile: The thing that I really like about DealerCenter software is that you can maneuver around the whole application effortlessly the reason I say that is that I have used dealer track and everything you have to upload, book the car out there's so many different screens, but Dealer center has everything is at your fingertips. It's also integrates with our website and inventory. The online technical support is so great and easy to connect with the support center. Myself I've had the opportunity to work with Monica are delicious and the rep that has been very cordial very timely on returning calls and helping set up all applications. Thank you Monica this has been a great experience working with you and I'm looking forward to working with you in the future again thank you.