DealerCenter

A product is as good as the people representing it. I've had a few DMS, DC's is the best why, Lina.

Kommentare: Anyone can set up a auto dealership and have it operational and effective in a week.

Vorteile:

Ease of use, and with out a doubt when it doubts call the customer rep. I have been Consulting for the Sports Car Group and suffered major set back with what I wanted to be the heart of the operation, a full spectrum lender, and as I was just at my point of turning negative which is a but rare for ME. Sunshine came through in the form of the rep who didn't allow to me harp but do what I knew to do and that looked past to see what was still there. She found me 5 sub prime and 4 prime options to offset my loss. I am grateful for her, she may never know how much that small act of kindness resignated with me.

Nachteile:

The Customer experience isn't shared accross all Westlakes Products and Services. I wish preferred lender didn't auto submit.

What it does, it does well. I wish it did more

Kommentare: Initially it was a necessity for financing partners. I was also told initially it would be under $20 a month and I’ve been getting billed $99 a month upon looking into this review.

Vorteile:

Presentation and ease of login. Also the ability to move/change vehicles across deals

Nachteile:

It’s not useful for a service station as far as I can tell. I wish it had more functions for servicing vehicles and bookkeeping for such

cat flannery dealer center

Kommentare: it is fine overall. The thing that is the most time consuming is finding the current window im in because it opens so many

Vorteile:

Integration with other platforms and or finance sources

Nachteile:

that it opens a new tab every time you click on a new tab within dealercenter

Dealer Center is great for everyone

Kommentare: Nearly 10 years of usage says enough. Very easy even with the mobile app

Vorteile:

I have been using DealerCenter for years. It is all in one for everything i need. Cash deals, By Here pay Here, banks, marketing, inventory management, website, etc etc. [sensitive content hidden] helped me with the Facebook posting tool and was very helpful!

Nachteile:

It can be pricey as you grow but you have to spend money to prevent losing a lot more

The Best Solution for Independents - Like VinSolutions, but cheaper

Kommentare: It was great experience. The signup was easy. The onboarding was smooth and they walked us through all the necessary steps to get up and running on the platform.

Vorteile:

How many features are included in the base package, from DMS to Finance Apps. Its a very robust platform that is great for any independent dealer.

Nachteile:

Haven't found anything yet. On suggestions is a little UX design, but other than that nothing.

dealercenter

Kommentare: When we signed up, it was very educational. The reps were very helpful

Vorteile:

The ease of processing deals and the website integration, along with the customer service.

Nachteile:

Quite a few glitches happen. Things seem to update and change often

Getting there

Kommentare: The products themselves are very effective. there are some that im interested in that i haven't learned well enough to use.i have had very good customer service at times and other times it has been lacking.

Vorteile:

integration potential to get rid of Fraser/separate website, cuddle being separate ect

Nachteile:

need more support to integrate and eliminate redundant services that we have

Why dealer center?

Kommentare: Costumer support amazing overall a satisfactory experience

Vorteile:

What is amazing about dealercenter is that it has so much to offer. They have successfully integrated everything you need to help you rin your dealer smoothly. What I personally love the most is the website integration the templates are amazing and it's very simple for anyone looking for a website

Nachteile:

Althought they are amazing with their products I feel like their prices could be a little lower.

Best DM around for the price

Kommentare: Excellent, I've tried other DMs and they don't compare, in my opinion. As I've helped many independent dealers open their dealerships, I always set them up with Dealer Center.

Vorteile:

It's user-friendly, has a beautiful interface, and it is quite powerful. It's also flexible where you can add products useful to you as you need them, which keeps the pricing very competitive. It constantly has improvements that makes things better and better each time.

Nachteile:

That it logs you off very randomly, and has a few kinks here and there when there are new updates.

Amazing product

Kommentare: Been using DealerCenter for years at various dealerships and have always had a great experience with it

Vorteile:

The ability to pull credit while your putting the customer in the system

Nachteile:

Havnt found one yet. So far everything seems to great.

Efficient tool for managing and tracking inventory movement across various dealers and distributors.

Kommentare: Its one-stop platform to enhance efficiency and boost the overall business performance.

Vorteile:

The key features that has been lifesaving in our dealership management is that, it enables dealers to place new orders and that orders are processed accurately. Invoice generation once the order is completed helps us to start tracking the order status from shipping to delivery. Best part being the comprehensive reports on dealer performance and revenue analytics for data driven decision making. DealerCenter is a hub for all deals management.

Nachteile:

Working with DealerCenter is quite satisfying. I have every reasons to rate it five stars because it has delivered the best.

Great and effective CRM

Vorteile:

[sensitive content hidden] and the whole team are awesome. She spent over an hour giving me a tutorial on Fbook marketing. Time well spent. Also tracking my leads and where they are coming from.

Nachteile:

Well, its not free! They are responsive but not cheap.

Great Dealer Manager System for ease of use

Kommentare: DealerCenter has been a game-changer for our dealership. It has streamlined operations, improved our customer management, and saved us countless hours of manual work. The platform’s ability to centralize everything we need in one place is invaluable. What stands out the most is their dedication to customer support—they truly care about their users’ success. Whether you're a small dealership or a larger operation, DealerCenter is a reliable and efficient tool that will elevate your business. Highly recommended!

Vorteile:

DealerCenter is incredibly intuitive, even for those who are new to dealership management software. The layout is clean, and navigation is straightforward.The platform offers everything you need—inventory management, customer relationship tools, deal structuring, and credit application processing. It's a one-stop-shop that simplifies operations.

Nachteile:

While the basic functions are easy to use, some advanced tools require a bit of time to learn. However, DealerCenter provides excellent training resources to help.

[sensitive content hidden] Great Customer Service.

Kommentare: As always best customer service ever. They are AWESOME!!

Vorteile:

[sensitive content hidden] was great and very experience of the forms. She was patience and very friendly.

Nachteile:

How [sensitive content hidden] took the time to teach me and to update all the forms for me.

Seamless plateform

Kommentare: Great experience, easy to operate, invaluable asset to my business.

Vorteile:

Great plataform, seamless processes easy and quick to navigate.

Nachteile:

"Outstanding titles window" need improvement, wont always update registrations uploaded all the time.

Fix login issues, please

Kommentare: It's very useful for KBB Values and AutoCheck History Reports.

Vorteile:

KBB and AutoCheck are the only features we use at this time and they are great.

Nachteile:

Having to constantly log in again and the App login issues

Positive experience

Kommentare: my overall experience with DealerCenter has been really good. I would recommend the company, and in fact, we still use some of their services.

Vorteile:

Customer service is great and really makes them stand out from other companies.

Nachteile:

website designs/ development services, which isn't very customizable.

Dealer Center Software Is THE BEST

Vorteile:

I can submit to multiple lenders at the same time! Frazer is pre historic. compared with dealer cene ter!

Nachteile:

no cons, it's the all in one software that helps me run my business day to day

Tricky Upgrades

Kommentare: Good Experience easier to navigate.Have work with other marketing companies.

Vorteile:

It has a lot a tools it gets a little tricky. The new upgrades are a must .But glad that I can call and they can always assist.

Nachteile:

Honestly the upgrades but once you get use to it it's okay.

Pretty Good DMS

Kommentare: pretty good, pretty good, I like the way how is integrated with a lot of resources

Vorteile:

everything is online, I like the integration with everything

Nachteile:

I believe that the price is too high comparing the other options

Very Happy

Kommentare: We are very happy with the product in general.

Vorteile:

Very user friendly and Support is always helpful.

Nachteile:

Help screens are a little tricky to navigate.

Dealer Center DMS

Vorteile:

The integration of vehicle and customer databases.

Nachteile:

I feel Dealer Center could be a little easier to navigate.

Great company

Kommentare: It's been great. Would do it again in a heartbeat.

Vorteile:

Ease of use. Simplified customer service. Overall good experience.

Nachteile:

N/A-Nothing bad to say about the service.

Dusty Miller

Kommentare: Love it and will continue to use it as our primary source for several processes

Vorteile:

a lot of valuable information in one location

Nachteile:

You haven't added AI features yet but I'm sure they are coming

Best Inventory Management Program Ever!

Kommentare: Very pleased with Dealer Center. They truly care about giving you the best experience in all categories

Vorteile:

The customer service of Dealer Center is something to be proud of. They go the extra mile to make sure your problems get solved if you have one.

Nachteile:

The only down side is not having the ability to limit notifications for myself on where specific leads go. Despite being the sales manager and having nothing to do with service, I still see all of the service leads that come through the website.