ShelbyNext | Membership

ShelbyNext | Membership

von Shelby Systems

Wer verwendet ShelbyNext | Membership?

Kirchen, Pfarren, konfessionelle Hauptsitze, gemeinnützige, glaubensorientierte Organisationen, parakirchliche Organisationen.

Was ist ShelbyNext | Membership?

In den 40 Jahren, die Shelby der Kirchengemeinschaft dient, stand die Mission, Anhänger zu gewinnen immer im Fokus. Mit Shelby Next und Arena wollen wir das nun noch besser machen. Die Vision von Shelby besteht darin, die Produkte, die Kirchen liebern weiter zu verbessern, während wir unser Produktangebote ausweiten, um zusätzliche Saas-Lösungen anbieten zu können. ShelbyNext ist ein voll integriertes Ökosystem cloudbasierter Software-Lösungen: Mitgliedschaft | Spenden | Finanzen | Websites | Mobil.

ShelbyNext | Membership – Details

Shelby Systems

http://www.shelbysystems.com

Gegründet 1976

ShelbyNext | Membership – Preisübersicht

ShelbyNext | Membership bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für ShelbyNext | Membership findest du unten.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

ShelbyNext | Membership Funktionen

Kirchensoftware
Freiwilligen-Management
Integration in die Buchhaltung
Integrierte Buchführung
Kinder-Check-in
Kleingruppenmanagement
Mitglieder-Portal
Mitgliederverzeichnis
Online-Spenden
Pfand-Management
Veranstaltungsmanagement
Verfolgen der Teilnahme
Verwaltung mehrerer Standorte

ShelbyNext | Membership – Nutzerbewertungen

Zeigt 5 von 142 Nutzerbewertungen

Gesamt
4/5
Benutzerfreundlichkeit
3.9/5
Kundenservice
3.9/5
Funktionen
3.6/5
Preis-Leistungs-Verhältnis
3.9/5

Excellent! Easy to learn, grasp, and train others on the program!

Bewertet am 23.5.2018
Verifizierter Rezensent
Owner
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Reduced workload. Improved systems and processes. Improved ministry workflow efficiency.

Vorteile: The support! I work with a CPA who works with many churches using a variety of different programs, and he agrees that Shelby's support far outweigh all the others. Sometimes the wait can be extensive but they do answer the phone and they will solve the problem. I also like the ease of use, how easy it is to learn and train others on the program. Shelby is constantly improving their program and quickly fixing any issues that may surface. I also like the way it helps to mainstream our ministry workflow, by providing a variety of tools that integrate between ministries and departments. The integration between Membership and Financials helps to reduce work and the common errors of entering data. I can't say enough, thank you all for doing such a great job!

Nachteile: Must have a good internet connection to use the ShelbyNext Membership. We are a church out in the country that only gets 8Mb Service and you can tell when you use an online program, but this isn't Shelby's fault, however it's something to consider. Other than that it's excellent!

Good membership management for churches that need more than just the basics

Bewertet am 29.5.2018
Matt H.
Lead Software Engineer
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Vorteile: It's entirely web-based, so it can be used anywhere. It comes with mobile apps for major mobile device platforms, so getting to data when not at a computer is easy. Creating individuals and adding them to families is simple and the UI is fairly pleasant to use. The integration with Shelby's giving/donation service works well and the software allows members to see their giving in simple, easy to view reports. Every action by staff and admins is logged for accountability purposes. Access to various parts of the system can be controlled granularly, so administrators and staff can see only what they need. For example, giving records can be limited so that only business office members can view them. The system also supports groups: public and private alike, so members can self-join public groups, but in other cases can't even see certain groups. This is helpful for organizing membership in various ways. Reporting is also fairly straightforward so staff can grab quick stats on various aspects of the membership. Reports can also be locked down according to what each staff member should be able to see.

Nachteile: There's no support for custom domains (e.g. "members.mychurch.com") Reporting is too simple in many cases and there's not enough customizability for the data that the system can hold (e.g. being able to generate a report on which members are missing photos). Volunteer management is still very limited / non-existent. Churches that need to see a high level view of which members are doing what should probably look elsewhere. Scheduling conflicts between various areas of ministry is not yet trackable. The calendar functionality leaves much to be desired. There's some good stuff in place around being able to request availability of rooms, equipment, etc, but it's all silo'ed into the proprietary calendaring system. There needs to be support for managing events through Google Calendar or similar external systems that might already be integrated into the ministry. There are rough spots to the UI, especially around searching, viewing member photos, and generating reports. The giving integration aspects are nice, but I wish they were more tightly integrated. I wonder how many ministries actually use a different giving solution? Overall, it would make more sense for members to be able to give from one portal rather than having a separate offering.

Good choice for our church!

Bewertet am 9.9.2019
Linda K.
Director of Finance
Religiöse Einrichtungen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, we're highly satisfied bringing our membership database into online world of cloud technology. Support at Shelby has been outstanding, and while some issues may not be immediately addressed (such as items which would be in an update), we're kept in the loop, and updates to address gaps and shortcomings do happen. We appreciate the online Shelby Community portal as well.

Vorteile: The browser based platform allows the user to drill down and open multiple screens, very useful for processing donations, confirming gifts, membership status, and updating donor info on the fly. Workflows and interactions give our pastors a road map for following up with members and prospects, whether a desire to join our church, an upcoming surgery, or other needs - no one falls through the cracks, and communication is noted. Groups makes managing and communicating with specific classes, study groups, even our elders and deacons much easier, and all our employees have the same listings. Also, we use ShelbyNext Forms extensively for event registrations and tie it in to ShelbyNext Online Giving. We can design the forms not only for the registration itself, but can include info such as food allergies, special needs, medical issues, emergency contacts, and even additional shirt purchases for children's and students' events. I would bet that our IT guru appreciates not having to update software all the time, one of the benefits of cloud software.

Nachteile: The most noticeable shortcoming, to me, is the inability to see who received group emails and contribution statements via email, who didn't, and which emails bounced back as invalid for whatever reason. It's impossible to get correct emails from members and prospects when you're not aware that the email you have is invalid. I understand this is being addressed, but it should be a priority. There's a learning curve to ShelbyNext Membership, although I believe there would be with any software other than basic membership management for a small organization. Both our Membership Coordinator and I are still learning nuances and new ways to handle things.

Comparison is the thief of joy

Bewertet am 24.10.2019
Brittni S.
Ministry Assistant
Religiöse Einrichtungen, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: ShelbyNext is an upgrade from the last version of Shelby v.5, which I never used. Having only seen it, I can say that ShelbyNext looks a lot more streamlined and more modern, but still not as up to date style/formatting wise as other church directory database/info sites. We've had several instances where when problems arose, customer service reps were just as perplexed with the issue. However, in recent days I have seen some improvements that at least proves that the developers are listening to the issues and trying to find the best solutions.

Vorteile: Ease of searching for member information, inputting attendance, creating groups and adding new members and editing group after creation.

Nachteile: Mass contact emails - a very rudimentary style. It does not include easier way to input images without having source URLs. I'm also not crazy about their app - it's not as user-friendly as it appears. Access to the calendar only allows 3 months of viewing and does not allow even admins to edit through the app calendar.

Shelby Next Pros and Cons

Bewertet am 26.8.2019
Pam O.
Office Manager/Asst. to Senior Pastor
Religiöse Einrichtungen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
5/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
2/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: That it is cloud based, love the app and being able to use the software where ever I happen to be working. The overall look of the site is fresh and fairly user friendly. Easy to get around and update profiles. Check In was not an option with V-5 so that has been a nice feature. We love the ability to create forms as well, really has helped us with many events.

Nachteile: Reports!! Headers, dates, reliability of the data is really poor. V5 gave us way more options for creating and saving reports that are used regularly. The Directory feature needs work as well. Would like the pre-set configurable fields to be more flexible.