Was ist Diversified Billing?

The Diversified Billing system offers highly-automated billing, payment processing and customer service software for water, sewer, trash, gas, electric utilities. Available for LAN or as a Cloud app, the software is designed to increase efficiency and decrease error opportunities. All customer account info on a single screen for prompt service. Robust error checking prior to billing. Receive online payments with no revenue loss. Customer portal decreases need for customers to call office.

Wer verwendet Diversified Billing?

Public and private utilities and municipal authorities that provide water, sewer, trash, gas and electric services to 2,500 to 25,000 customers.

Wo kann Diversified Billing bereitgestellt werden?

Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise)

Über den Anbieter

  • Diversified Billing
  • 2000 gegründet
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Vereinigte Staaten

Sprachen

Englisch

Über den Anbieter

  • Diversified Billing
  • 2000 gegründet
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Vereinigte Staaten

Sprachen

Englisch

Diversified Billing – Videos und Bilder

Diversified Billing Software - 1
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Videos zu Diversified Billing
Diversified Billing Software - 1
Diversified Billing Software - 2
Diversified Billing Software - 3
Diversified Billing Software - 4
Diversified Billing Software - 5

Kosten ähnlicher Produkte wie Diversified Billing vergleichen

Diversified Billing

1,00 $/Jahr
Kostenlose Version
Gratis Testen
695,00 $/einmalig
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
N/A
Kostenlose Version
Gratis Testen

Diversified Billing Funktionen

  • ACH Zahlungsabwicklung
  • Abrechnung & Rechnungsstellung
  • Arbeitsauftragsverwaltung
  • Berichterstattung und Statistik
  • Elektronische Zahlungen
  • Inkasso-Management
  • Kundenmanagement
  • Nutzungs-basierte Abrechnung
  • Online-Zahlungen
  • Raten-Management
  • Self-Service Portal
  • Strafe-/ Obergrenzen-Verarbeitung
  • Zählerdatenmanagement

Alternativen für Diversified Billing

Billing solution for utility companies, embedded networks, body corporates requiring billing, collections & customer portal.
Helping small and mid-sized utilities to build cloud-based smart utility software
Our cloud-based utility billing CIS serves as the hub of our single point solution, allowing you the flexibility to meet all your needs
System für die Verwaltung von Nebenkostenabrechnung für kleine/mittlere ländliche und kommunale Versorgungsunternehmen. Funktionen – Nebenzähler, E-Mail-Rechnungen, Online-Zahlung
Voll funktionsfähige, kostengünstige und nutzerfreundliche Software zur Betriebskostenabrechnung von Versorgungsleistungen für kleine Städte und ländliche Wassersysteme.
Bill for utilities, maintain a customer information system, and manage all the details in your operation.
Cloudbasierte Verbrauchsabrechnungssoftware für Kommunen und Privatunternehmen mit optimierten Workflows und flexiblen Integrationen.
Einfach zu bedienende und kostengünstige Softwarelösung für Betriebskostenabrechnung für kleinere Versorgungsunternehmen.
Utility-Billing-Software für Wasser, Gas, Heizung, Strom und andere Dienstleister, mit Kunden-Webportal und Rechnungswesen.
The VIP Utility Billing cloud-based platform is your one-stop-shop for all your utility billing and collection needs.
Springbrook Software's Cirrus delivers secure, modern & intuitive cloud based ERP solutions for local governments & special districts.
With over 45 years of experience, inHANCE has a proven customer experience solution for your small- to medium-sized water utility.
Cloud based utility billing, provisioning, payments, customer portal, B2B, XML, print. FACEBOOK, TWITTER & LINKED IN integration

Bewertungen über Diversified Billing

Durchschnittliche Bewertung

Gesamt
4,4
Benutzerfreundlichkeit
4,3
Kundenservice
4,8
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
45%
4
48%
3
8%
Susan D.
Bookkeeper in USA
Umweltdienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Takes efficiency to a whole new level.

5 vor 2 Jahren

Kommentare: I'm highly satisfied with the software. The customer service is quick, friendly and knowledgeable. They have the background to know what I want and how to execute it. They really have made things go smoother for our office and I owe them a ton of gratitude.

Vorteile:

The barcode printed on each bill makes the task of posting payments very quick. What use to take me 4 hours for a large deposit now only takes 45 minutes.

Nachteile:

Like most other software's, there's lack of options for collections efforts.

Antwort von Diversified Billing

vor 2 Jahren

Hi Suusan, thanks so much for taking the time to submit a review. We have several tools to help with collections efforts. I asked one of the support staff to give you a call to be sure you were aware of everything available.

Heather D.
Office Specialist in USA
Staatsverwaltung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Visual Utility Billing review

5 vor 2 Jahren

Kommentare: Minimal problems have occurred with this software and if they did occur they were resolved within a day or two.

Vorteile:

I love how with each process you need to do, the software basically walks you through each step.

Nachteile:

The confusion on owner tenant when you want to just send an email verses mailing a hard copy also or not at all.

Antwort von Diversified Billing

vor 2 Jahren

Hello Heather. Many thanks for taking the time to submit a review. I sure hope BOMB diggity is a good thing! I will ask one of the support team to reach out and work with you on streamlining owner-tenant communications.

Sherry Y.
Secretary in USA
Versorgungsunternehmen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Water Utility

3 vor 2 Jahren

Kommentare: My coworker, [SENSITIVE CONTENT HIDDEN], has been trying for a few months to get a customized price from [SENSITIVE CONTENT HIDDEN]. No one else can provide it. I spoke with [SENSITIVE CONTENT HIDDEN] several weeks ago about trying their new software (complete rewrite). She downloaded the info, and again [SENSITIVE CONTENT HIDDEN] was to get in touch with me. Still waiting.

Vorteile:

I like the handheld 'beeper' which I've used for years. All data has posted properly and quickly.

Nachteile:

We have gotten error messages a few times a week. I hit ignore, and it usually proceeds. Some changes that Diversified made are not global; only available in some screens and the old way for others. There is a misspelled word that irritates me every time I see it. They cannot change it.

Antwort von Diversified Billing

vor 2 Jahren

Hello Sherry. We appreciate you taking the time to review Diversified Technology Software. We obviously dropped the ball in following up on your request to upgrade your software. My apologies. One of our team has reached out to you to rectify the situation.

Kelly R.
Administrative Assistant in USA
Versorgungsunternehmen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

PASA Diversified Billing Review

5 vor 2 Jahren

Kommentare: Overall, the software has worked very well for us. There are additional features that would be nice to have but we are very satisfied.

Vorteile:

the software billing is very user friendly. The staff is very helpful when contacted for issues or problems that come up.

Nachteile:

Although the reports are very good it would be nice to be able to customize reports some of the reports to print specific information we need.

Antwort von Diversified Billing

vor 2 Jahren

Hello Kelly. Thanks very much for submitting your review. I will ask one of the support team to give you a call and try to customize a report to get you exactly the information you need.

Cheryl B.
Borough Secretary in USA
Staatsverwaltung, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Review

4 vor 2 Jahren

Kommentare: The system has been super easy. I love the ability to email bills, receive online payments and upload meter readings instead of having to manually enter all of that date.

Vorteile:

The ease of processing bills and receipts was very easy to grasp. The customer inquiry is very easy to use. We converted our old billing system to Diversified and it was almost seamless.

Nachteile:

I would like the ability to view consolidated bills for landlords. I would also like to see some of the reports tweaked or have the ability for the customer to tweak a report based on specific information you need. Our customers would also like the ability to pay by echeck, instead of credit/debit card.

Antwort von Diversified Billing

vor 2 Jahren

Hello Cheryl. Thanks so much for taking the time to write a review. I will ask one of our support staff to reach out to you to discuss the issues you raised and see if we can't figure out a way to address them.