Benchmark Email

Wer verwendet Benchmark Email?

Benchmark Email eignet sich für kleine bis mittlere bis hin zu großen Unternehmen und für verschiedene Branchen.

Was ist Benchmark Email?

Benchmark zielt darauf ab, dem/r praktischen Vermarkter/in Strategien und engagierten Support bereitzustellen, um ein kontinuierliches Kund*innenengagement mit E-Mail-Marketing- und Automatisierungstools zu schaffen.
Benchmark bietet ein integriertes, automatisiertes und robustes Funktionsset, das speziell für alle praktischen Vermarkter*innen entwickelt wurde. Eine äußerst einfache und einfach leistungsstarke Marketing-Lösung, die dir bei der Erstellung und Verbreitung ansprechender Kampagnen behilflich ist.

- Über 100 Mitarbeiter*innen in 15 Ländern
- 9 unterstützte Sprachen
- Engagierter Support 24/7

Benchmark Email – Details

Benchmark

http://www.benchmarkemail.com/

Gegründet 2004

Benchmark Email – Kostenübersicht

Benchmark Email bietet eine Gratisversion, aber keine kostenlose Testversion. Die kostenpflichtige Version von Benchmark Email ist ab 13,99 $/Monat verfügbar.

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Startpreis

13,99 $/Monat

Kostenlose Version

Ja

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Benchmark Email Funktionen

E-Mail Marketing Software
A/B-Tests
Abonnenten-Management
Automatische Antworten
Berichterstattung / Analyse
Bildbibliothek
CAN SPAM-Compliance
Drip-Kampagnen
Dynamische Inhalte
Ereignisgesteuerte E-Mail
Kundenbefragungen
Listen-Management
Mobil-ootimierte E-Mails
Vorlagen-Management
WYSIWYG-Email-Editor
Zielseiten / Web-Formulare

Benchmark Email – Nutzerbewertungen

Zeigt 5 von 149 Nutzerbewertungen

Gesamt
4,2/5
Benutzerfreundlichkeit
4,3/5
Kundenservice
4,3/5
Funktionen
3,9/5
Preis-Leistungs-Verhältnis
4,1/5
Hasnain S.
Digital Marketing Apprentice
Telekommunikation, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 31.5.2019

"Great Service"

Kommentare: The software overall is great. It allows me import the contacts I want in any way I want, create emails, schedule or send emails out immediately and even has analytics for the emails that have been sent out.

Vorteile: When creating an email, it is ever so easy. There are many templates to choose from and if you don't want a template you don't have to use one!
I can create an email within minutes as the click and drop feature allows me to have my email layouts exactly the way I want it.

Nachteile: Some of the templates I am unable to add things to. For example, there was a template with a blank space for aesthetic reasons. I would have much rather place an image in the area, however I couldn't. There isn't many negatives I can comment on this software as it is brilliantly done.

Antwort des Softwareanbieters

von Benchmark an 5.6.2019

Hello Hasnain,

Thanks for the great feedback.

Next time you're working on a template and need assistance, let us know!

- Benchmark Team

  • Quelle des Nutzers 
  • Bewertet am 31.5.2019
Andrew D.
Research Manager
Marktforschung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 24.5.2019

"Easy to use platform"

Kommentare: Overall, I am satisfied and will continue to use Benchmark . I started on a Free Trial and upgraded to a paid service. I plan on sticking to Benchmark for a quarterly newsletter and using to send invitation or special emails.

Vorteile: This platform is very user-friendly. It doesn't take much effort to get up to speed on how to use it, and there are many email templates to choose from so you don't always have to create something from scratch! I think it's good value for the money, and the support team has been very helpful in my experience.

Nachteile: There ares some features where I feel limited. I am not too experienced with softwares like this, so I don't know what's available....but I really wish there was a pop-up feature, where users could click on a button and it would connect to their email to forward a newsletter for example. I also have experienced some deliverability issues and have not been 100% satisfied with the response. I think with this and being a new user, it takes time to learn and develop the best strategy.

Antwort des Softwareanbieters

von Benchmark an 30.5.2019

Hello Andrew,

Thank you for the review and high rating.

Regarding the feature you mentioned, we do have a forward option for the campaigns you send. When you have a moment, log in and chat with us, we'd love to show you how this feature works and also how to improve your deliverability.

- Benchmark Team

  • Quelle des Nutzers 
  • Bewertet am 24.5.2019
Judith E.
CEO/Bus Dev
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Bewertet am 15.4.2017

"Waiting For the Beta"

Kommentare: I have used other email marketing programs. I chose Benchmark because I wanted an inexpensive option for a project for a client. I would say Benchmark is easy to use and easy to learn especially if you have ever used an email marketing program before. But like all software programs, it has its quirks and you learn to get around them. But Benchmark's tutorials, FAQs and feature lists may not supply you with all the information you need. For instance, there are two email automation programs that each offer only one or two automated steps after the trigger. Nowhere in the documentation did it clearly state that only the Automation Pro, that is still in Beta, offers a customer's journey that you can use to send out more than two emails in a sequence. On the other hand, don't pay for more than you need. If you blast out emails to a list of established customers with only quarterly sales discounts, or discounts for birthdays and holidays, Benchmark is enough. And Benchmark is inexpensive. But if you want to onboard various segments of your customers, educating them and eliciting their engagement, this is not the email marketing program for you. There are two locations for live support, one is offshore and the other is domestic. The offshore folks are nice people but they mainly operate by rote. The domestic support gets it right, but I am still waiting to find out if a personalized greeting can be added to the Automation Beta. In my opinion, a personalized greeting should be a standard feature in a customer's journey. I don't know if it is or not and none of their stated info tells you.

Vorteile: Benchmark is easy to use. Easy to set up. Good for very simple customer outreach, i.e a storefront that collects emails and wants to alert customers to sales.

Nachteile: Very limited feature set. Not standard at this point.

Antwort des Softwareanbieters

von Benchmark Email an 18.4.2017

Hi Judith,

We appreciate you using Benchmark Email and taking the time to provide some feedback. Thank you for your kind words in regards to our ease of use as well.

We do, however, want to address some of your points in regards to our FAQs and tutorials as well as Automation Pro. Admittedly, our FAQs and tutorials are an area we¿d like to put more focus on. That¿s why we¿ve recently established a training department to help keep those areas better up-to-date and helpful to marketers. Our tools are constantly evolving and the support resources we provide must as well. We¿re confident this new department will succeed in this regard, as well as with keeping all support offices across the globe on the same page.

Your feedback in regards to Automation Pro is an integral part of the beta process. We expect new features to continue to be added to the automation platform throughout the beta period and after.

Again, thanks for the kind words and feedback.

  • Quelle des Nutzers 
  • Bewertet am 15.4.2017
Ian W.
Author
Verlagswesen, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 13.4.2020

"A Very Good Auto-responder That Fits My Needs"

Vorteile: What I like most about the software is when I signed up it was free up to the first two thousand subscribers and still allows the feature of having an auto-responder on it. This is very helpful to someone when you're first starting out, as an independent self-published author you need something that can send a lead magnet/free gift to get people to sign up to your email list, a lot of the other email list providers don't allow for the auto-responder aspect unless you use a paid version of their software.

Nachteile: As of yet, I can honestly say I haven't found anything difficult with using Benchmark or that there's anything missing or needs to be improved on. It's hard to complain about the free email account when you're starting out.

  • Quelle des Nutzers 
  • Bewertet am 13.4.2020
Abed H.
Therapist, Geologist, Researcher
Psychische Gesundheitsfürsorge, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    2/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 27.9.2019

"Benchmark Email"

Kommentare: No benefits yet

Vorteile: Ease of use. Nice design, Makes it easy to track performance

Nachteile: I have sent the first email yesterday. Out of 409 people, only 75 have viewed the mail so far. No one registered online yet. One concern is that emails go to promotion or to junk. Another, is that marketing for your software is misleading. Is started with the free plan thinking that I can upload up to 2400 contacts and email them. The free plan did not work properly, I was allowed to email 250 persons a month, and I wasnt allowed to upload the contact list because your check found out that I have more than 5% invalid emails ( I believe this is a policy to force upgrading to pro, which we were going to do after testing the performance of benchmark).

  • Quelle des Nutzers 
  • Bewertet am 27.9.2019