Wer nutzt diese Software?
PayJunction offers the most functionality to multi-store, multi-location businesses.
Durchschnittliche Bewertung95 Bewertungen
- Gesamt 5 / 5
- Benutzerfreundlichkeit 5 / 5
- Kundenservice 4.5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2000
Since 2000, PayJunction has disrupted the payment processing industry with transparency and environmental consciousness. As the most comprehensive developer of paperless payment software, PayJunction now processes $4 billion annually and is growing rapidly. Its technology is an ideal fit for multi-location and multi-department businesses processing $10,000 or more in monthly credit card volume.
- ACH Scheck-Transaktionen
- Mobile Zahlungen
- Verkaufspunkt POS-Transaktionen
- Wiederkehrende Abrechnung
Die hilfreichsten Reviews für PayJunction
Bewertet am 6.9.2018
Great Credit Card Processing, Especially for a Business with Multiple Locations
Kommentare: So far, so good. It provides much better back end access for running returns or adjustments for clients. It allows me to remotely see what my employees are doing as everyone has their own login. Setting up recurring payments or running future transactions on a card (securely) on file is a breeze. The client always gets an emailed receipt, so it's easy to prevent fraudulent charges by employees and charge-backs from customers. The smart terminal is easy to use and helps save a ton of paper by sending e-receipts.
Vorteile: It's all a virtual terminal, so I can access everything from wherever I am. Having three locations, it's imperative I have one login to check on statements, transactions, etc. With our previous processor I had eight different logins for this. With PayJunction it's all in one place. It also enables me to run a transaction for any location from whichever office I'm in. I don't need direct access to the physical terminal to run a payment. I can even run a payment in person for someone for a different location than I'm currently at to help keep my accounting correct. Handling remote transactions is amazing with PayJunction. For any remote transaction the client gets an email requesting a signature for the payment, so there's no need for authorization forms to protect us - everything gets signed! All signatures are stored digitally as well, whether as a remote transaction or in person on the PayJunction smart terminal, so there's no need to keep a giant collection of paperwork for credit card transactions. It's all stored digitally and easy to search through/run reports. Setting up a payment page on our website as a hosted checkout was easy as well. It gives our clients an easy way to pay if we're not in the office and they know their balance due. Everything about PayJunction has made our credit card processing easier and more streamlined.
Nachteile: Customer support. There's no support on weekends! They lost Shopify integration and do not have a mobile card reader yet, so I have to use separate companies for those two things.
Antwort des Softwareanbieters
von PayJunction an 7.9.2018
Hey, thank you for this review! We're glad that our system has improved your day-to-day payment processes!
Our support team has extended its hours over the last year to offer 10 extra hours of support every week. They're now available Monday-Friday from 6 a.m. to 5 p.m. PT. Our team is dedicated to supporting your needs, and we do provide extended, emergency support during select holidays and weekends.
Shopify, unfortunately, ended its partnership with us. We apologize for any inconvenience this decision caused. Lastly, our mobile app is still in development and we would never want to promote a product that wasn't 100% ready. We will hopefully have this out to you in 2019 with the functionality you've come to expect from PayJunction's products and services.
Bewertet am 9.2.2018
Very straight-forward software. Easy to navigate and use even for first-time users.
Kommentare: Lower credit card processing fees.
Vorteile: Very easy to use with minimal training. Interface looks clean, simple, and organized. Also like how the payment methods actually look like the physical item (e-check looks like an actual paper check, Visa card has the Visa logo on it, etc.) which makes distinguishing between multiple payment options very simple.
No easy way to sort/view customers by the company name instead of the cardholder name. Wish VERY MUCH that there was an option to customize the customer list so we could add a column to view the cardholder name AND company name, and then also sort the columns.
Also want to see the company name in the data fields when viewing the Recurring Accounts list. I have to cross-reference this EVERY time I have to verify which of our customers are on auto-pay as we don't refer to them based on cardholder name, but by the name of their company. Example: Joe at Smith Masonry calls and asks to update the card we have on file for their recurring payment, but the current card we have isn't under Joe's name and he doesn't know offhand which name it IS under. I have to export the full Recurring Accounts list to an Excel file in order to see the company name each account is associated with, JUST so I can tell Joe that the old card was under his assistant Jenna's name. Then I have to cancel the recurring payment under Jenna's customer account name, create a whole NEW customer account since the new cardholder is now Joe, and set up the recurring payment once more under Joe's name. Not even done yet! Because when creating new recurring payments, entering the company name isn't even an available field yet! You have to save it first, go back to the Recurring Accounts list, reopen it, hit Edit, and THEN type in the company name. TOO MANY STEPS for something so simple.
Antwort des Softwareanbieters
von PayJunction an 28.8.2018
Thank you for sharing your feedback. We have two workarounds to share with you.
1) To view the companies in the customer list, you simply need to export the list. Here's some information about that: https://support.payjunction.com/hc/en-us/articles/214407668-How-do-I-export-my-contacts-
2) The field names that appear in the recurring accounts are
based on the columns set in the 'Recent' section. You'll want to edit the columns to have "Company" as one of them. You can do this by navigating on the top right corner of the Recent page. There, you'll find an "Edit Columns" button.