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Was ist Omnitracs?

Mit Omnitracs Roadnet Routing kannst du alles tun: Planen (Route, Ladung), Erfassen von Echtzeitdaten (Versand, GPS) und Analysieren der Ergebnisse mithilfe von Berichten. Jedes Programm ist vollständig integriert und bietet Nutzern eine nahtlose All-in-One-Lösung. Diese Lösung hilft Unternehmen in der Transportbranche, die Vertriebskosten zu senken, die Routingzeit zu verkürzen und den Kundenservice zu verbessern.

Wer verwendet Omnitracs?

Nicht vom Anbieter bereitgestellt

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Omnitracs

Omnitracs

3,5 (54)
5.000,00 $
Kostenlose Version
Kostenlose Testversion
48
Keine Integrationen gefunden
3,6 (54)
3,3 (54)
3,3 (54)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
2
Keine Integrationen gefunden
4,0 (2)
4,5 (2)
5,0 (2)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Omnitracs

Durchschnittliche Bewertung

Gesamt
3,5
Benutzerfreundlichkeit
3,6
Kundenservice
3,3
Funktionen
3,6
Preis-Leistungs-Verhältnis
3,3

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
37%
4
24%
3
15%
2
4%
1
20%
Christine
Christine
Senior Director Information Technology in USA
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Improved our ability to react to unforeseen events.

5,0 vor 3 Wochen Neu

Kommentare: I have had the opportunity to implement and manage several technology solutions to optimize our operations. One of the most impactful tools we have implemented in recent years is Solera's Omnitracs, a comprehensive fleet management and logistics operations optimization platform.
The implementation of Omnitracs was a smooth process thanks to the technical support provided by Solera. The implementation team was very cooperative and always available to answer any questions we had.

Vorteile:

Omnitracs provides features that have greatly improved the efficiency of our fleet. It provides real-time vehicle monitoring, which improves our ability to respond to unforeseen events. It provides us with valuable insights through its built-in analytics tools. The cost-benefit ratio has been unbeatable as Omnitracs has proven to be a valuable route and fleet management tool.

Nachteile:

It tends to show a little latency in updating data in real time, it also has some recurring costs that make it more expensive.

Ronda
Operations Manager in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Plumbing & Heating Contractor

4,0 vor 5 Jahren

Kommentare: Overall the technicians are on-time. Since installing Roadnet they don't dilly dally as much as they used to or want too.

Vorteile:

Omnitracs - Roadnet is great for my company. I can track our employees to see where they are at, at any given time. I can get all sorts of reports on speeding, harsh cornering and harsh braking.

Nachteile:

When looking at the maps, and you have more than one truck. You can't go back to that truck on that screen. You have to keep going back to the Fleet screen wait for it to reload then pcik the truck.

Rusty
Fleet managerowner in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good tracking software

3,0 vor 2 Monaten

Kommentare: Overall it met my tracking needs, but updating equipment was going to be expensive. Customer support left a little to be desired

Vorteile:

Vehicle tracking was helpful and provided lots of additional information

Nachteile:

Customer service was lacking, and pricing became too high

Tammy
Safety Director in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Onmitracs Review

4,0 vor 3 Wochen Neu

Kommentare: Overall, still one of the best companies we used for ELD Compliance

Vorteile:

At the time our company used it, we felt it was top of the line that met our needs. IFTA reporting reports, tracked drivers, fulfilled FMCSA ELD Regulations.

Nachteile:

Support I think was the number one issue. While issues were few, support would tend to lag.

Olalekan
Analyst in Kanada
Transport/Güterfrachtverkehr/Schienenverkehr, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

From my view

4,0 vor 5 Monaten

Kommentare: I would say apart from the Cons highlighted, Omnitracs is a good Provider and still very much active in the industry.

Vorteile:

I love their performance monitoring and some other lovely features.

Nachteile:

Update failures cause workflow issues: If 2-3 updates fail, the workflow tends to get stuck, causing delays. Inaccurate date range selection: The system struggles to pull data for a precise date range when generating reports. It often extracts data outside the specified period, relying on extraction cycles rather than exact dates. For example, if March data is requested, the system may also pull February data because the last signal was received during that month. Need to improve technology: The platform's technology needs an upgrade to better handle specific requirements, such as precise data extraction, smoother updates, and overall system reliability.

Richard
safety in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Omnitracs

1,0 vor 11 Monaten

Kommentare: not good, we were over charged, the system didnt perform what was promised and or stated.

Vorteile:

That we replaced it with a much better product.

Nachteile:

To expensive, very slow servers, cameras are very expensive and clunky to operate, install, etc.

Alan
Dispatch Manager in Kanada
Logistik & Lieferkette, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Old system but dependable

3,0 vor 4 Monaten

Kommentare: It is an older system that seems outdated by the modern competition

Vorteile:

The fact it is a system most drivers are familiar with

Nachteile:

The slow reaction time when you are editing logs

Jessica
Admin in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Omnitracs - The good and the bad

4,0 vor 4 Wochen Neu

Kommentare: Functioned well for our small trucking buisness

Vorteile:

Truck mileage reports were great and it was very user friendly

Nachteile:

Units were constantly going down and we were having to call customer service frequently

Patrick
RQSM in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Omnitracs Thoughts

5,0 letzten Monat Neu

Kommentare: I used it daily to monitor driver habits, and utilized many report options to track trends and identify issues.

Vorteile:

Reliability of the system and Reporting options.

Nachteile:

Very dynamic program with significant learning curve.

Nazim
customer satisfaction manager in Türkei
Immobilien, 51–200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

great transportation experience

5,0 vor 3 Monaten

Kommentare: I had a transportation job. Thanks to this site, I solved it easily and quickly. I had no problems.

Vorteile:

a user-friendly program. easy transportation solution

Nachteile:

There is nothing I don't like about it. It is very solution-oriented.

Lana
Owner in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Omnitracs...BIGGEST regret!

1,0 vor 6 Tagen Neu

Kommentare: We sold our business in 2022 and have notified the company numerous times (in writing) and about once every year have been contacted via email that they are continuing to bill us for the service! You think it has finally been taken care of and 1 year later, the process starts over again. RUN in another direction and avoid these headaches! Numerous contractor friends have had similar experiences.

Vorteile:

Can't really think of anything our company liked

Nachteile:

Extremely poor response times. Next to impossible to get to someone who can help you. It's always someone in another department that needs to take care of it. And, they say you can't contact that department by phone!

Nicole
Dispatcher in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Go with a different company

1,0 letztes Jahr

Vorteile:

Absolutely nothing. There is nothing I like about Omnitracs

Nachteile:

Customer service is less than poor. Good luck trying to get ahold of anyone! To cancel, they say you can only email. Ive tried calling every phone number I can get my hands on, and the answer is always "you must send an email". I have sent well over 10 emails in the past 5 days, no answer. If you have a team of less than 80, you will not have an account manager, you must call the 1-800 number. This company is a scam.

Alex
Owner in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Very bad bill department and sell manager doesn’t care.

3,0 vor 2 Jahren

Vorteile:

I’m not putting nothing positive since the comunicatiin with customers very bad.

Nachteile:

I’m getting charge for 51 units for over a year, I’m running only 43 trucks and still getting charge for 51, I call bill department and they say they can’t do nothing, I call the sell manager [sensitive content hidden] and he say he can’t do nothing about it and he’ll send an email to the bill department and bill departments not calling me, I called over 25 times in the pass 3 months and nobody cares, very bad company and I Reported to FedEx Safety already, besides that they can’t charge my bill from my account.

Tom
Manager in USA
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: GetApp

Poor customer service.

1,0 vor 2 Jahren

Kommentare: Awful. customer service is the worst. wont return phone calls. Wont take back unit. They admit wrong and wont do anything about it.

Vorteile:

nothing. if it would have worked, the in truck mount is what I wanted

Nachteile:

never worked correct. shuts off in chicago and starts back up in MA. 5 minute ping time is way to long.customer service sucked

Ricardo
trucking in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

for long time report malfuntion in a avg and they never give me a credit.

2,0 vor 2 Jahren

Kommentare: very bad omnitracs is not good service and ivg not work correctly they never give us credit.

Vorteile:

never recommend this service is to expensive and very bad costumer service.

Nachteile:

problem is billing they never answer question

Kenleigh
Training Coordinator in USA
Einzelhandel, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Fulfilled our needs

5,0 vor 3 Jahren

Kommentare: Overall we've had a positive experience with Omnitracs. I don't personally have a great frame of reference for comparison, but I can't imagine there's something significantly better for our needs out there as this checks all the boxes.

Vorteile:

Omnitracs was reliable and offered everything we needed from a technology stance. Tracking of vehicles was effective and was helpful in normal operations and emergency situations (we could tell emergency services nearly exactly where the truck was if the driver was unreachable). Audits and searches were generally easy to use and gave you the information you were seeking. The website has some helpful resources, and the singular time I reached out for assistance the process was smoother than expected and I was pleased with their help.

Nachteile:

The admin side of Omnitracs was clunky at times. There are still boxes/features that most folks aren't sure how to use or what they're for. It isn't as intuitive as some software, but that doesn't detract from the functionality.

Jerry
Safety Manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review

3,0 vor 2 Jahren

Kommentare: Overall Omnitracs is ok but needs to work on making it more user friendly. Also speed of getting to different pages is slow. It has the feeling of internet from more then 5 years ago.

Vorteile:

Omnitracs has very clear and readable logs. Driver can see quickly where he is in his cycle. Dispatcher or administrator can see drivers whole 7 days logs on one screen which helps to determine if the driver is able to take care of particular load. Very easy to determine times of arrival to pickups or delivery. Easy and quick in getting IFTA record.

Nachteile:

The most annoying is the way Qtracs shows the position of the truck. For example instead of saying that the truck is at 179 South St West Hartford it will tell you that it is 6.93 miles NNE of A&M in Berlin, CT (41.724444, -72.728055) which is very confusing and you need to find other ways to determine exact position of the truck.

Matt
Information Technology Manager in USA
Großhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It works

3,0 vor 5 Jahren

Kommentare: The sole reason we got Omnitracs was for compliance. We use the most basic features but yet we do not always benefit from features we never had in the paper log days and we did just fine. I will say that I have tried two other platforms that did not have an option to wire the ELD computer right to the ECM and used a Bluetooth ELD paired to a smart device and that was a nightmare in regards to lost connections. With Omnitracs IVG you never have those lost connections because they do not use Bluetooth. I saw the value in the wired connection after the 2nd ELD solution I tried in mid 2017. Now I am starting to see that these units are starting to have degraded performance and I cannot help but to think it is because of new features that the ELD firmware requires.

Vorteile:

Omnitracs was highly recommended by some veteran truck drivers here that said they had a great experience with 'Qualcomm' electronic logs and when I found out that Omnitracs IVG was just the newest version of the same basic Qualcomm MCP units these drivers were already familiar with I knew this would be a good fit for our company because word of mouth means everything and if no one says a product is great the driving staff typically will not show interest in the platform or even be reluctant to learn how to use it.

Nachteile:

The customer/services portal has improved slightly but overall its very dated. The IVG units we purchased in late 2017 have downloaded and installed many updates since the initial AOBRD software that they came with. Once the firmware updates that deemed these IVG units to be ELD compliant I noticed the complaints about how extremely slow the computers increased dramatically and now not a single driver is in favor of the IVG ELD because of this. I know that over time all computers seem to be slower than when they were purchased but it's not like these units are running a newer version of Windows Mobile than when they were released. Overall speed has become an issue because I deal with a lot of route sales/delivery drivers and they are already in a crunch to service their route in under 14 hours a day with normal everyday road conditions and they complain constantly that the ELD slows them down even more.

Keisha
Log Team Supervisor in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

XRS System Review

3,0 vor 3 Jahren

Vorteile:

At the time that we used it was pretty user-friendly and the interface was easy for our drivers to navigate.

Nachteile:

Omnitracs was great at first but after a while of frequent system malfunctions and updates the system started to get confusing for the drivers to where it was not as easy to navigate.

Omar
Director of IT in USA
Essen & Trinken, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Omnitracs use

4,0 vor 3 Jahren

Kommentare: By using Dynamic and Static routing we were able to stop routing on paper. Drivers are in constant communication with dispatch w/o having to switch applications. We can now track more accurately the true costs of deliveries

Vorteile:

Ease of implementation and training. Many ways to feed the required data. Functionality

Nachteile:

The constant upgrades and the impact they may have on our drivers. There are many "modules" that are not easy to identify beforehand when they will be impacted

James
Operations Manager in USA
Logistik & Lieferkette, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Time management

5,0 vor 2 Jahren

Vorteile:

It keeps track of driving and non driving to keep us DOT compliant.

Nachteile:

For drivers, it is not as user friendly as it could be. Not hard to operate once learning.

Kim
Office Manager/Dispatcher in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Very happy

4,0 vor 5 Jahren

Kommentare: We have been very happy with Omnitracs. As I said, it has been very easy to set up and use as well as easy to instruct new drivers in the use of the product. It has been a great way to stay compliant with very little to no hassle.

Vorteile:

The Omnitracs software has been a great, easy fix for us. We tried another option first but were very unhappy because we needed a product that was affixed permanently in the truck (because we slip seat) and that was easy for our drivers who don't do a lot of work on computers.

Nachteile:

The systems were pretty easy to set up in the trucks and get online and working. We have had a couple of times when updates were running that affected the system and drivers while they are on the road but since we are on the road 24/7 like most trucking companies, there really isn't a down time that would be good to do this.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Transport/Güterfrachtverkehr/Schienenverkehr, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: GetApp

The ghost in the machine

1,0 vor 3 Jahren

Kommentare: Hate it! Hard to read, no support, no description or users manual. What a waste of money

Vorteile:

How impossible it us to read such small fine print on daily logs, using a font color that's a shade lighter than the background si ypu have to get a fricking magnifying glass and a dimly lit room just ro read them

Nachteile:

The app logged me into a truck in the middle of the night, TWICE! ON MY DAY OFF, DURING MY 36 HOUR RESET! when I went back to work, it out the incidents in with the others. I couldn't go forward without accepting them! Now I'm stuck in a hotel waiting for a reset! I may quit this company and it would all be omnitracs fault!

Bob
Fleet Manager in USA
Maschinenbau oder Wirtschaftsingenieurwesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

Do not do business with this company

1,0 vor 2 Jahren

Kommentare: Will never do business with this company again

Vorteile:

software was sufficient, tech support is non-existent

Nachteile:

Bought the hardware, when we stopped service, Omnitracts decommissioned all rendering purchased hardware useless/worthless

Kathy
Risk Manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

This is the worst company on the planet

1,0 vor 2 Jahren

Kommentare: Absolute SHIT. They ignore all of our requests for help, you can't anyone on the sales team, who is supposed to be implementing the product. They won't return emails and when you call tech support, they just say they can't help because the sales team has to implement your product. HORRIBLE! STAY AWAY AND FIND SOMETHING ELSE!!!!!

Vorteile:

Our old system works great and we tried to get them to mirror our new company after our old system but they have done NOTHING AND IT'S BEEN THREE MONTHS. They are the absolute worst at customer service on implementation.

Nachteile:

The implementation is horrible. They have not gotten our system working yet. Nothing we can do either. I have tried to call Tech. Support and they say that the sales team has to implement. Sales team has ignored all of our requests for help. It's been three months and we still have not working HOS system and no one cares.