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iTrent
Was ist iTrent?
MHR ist ein führender Anbieter von innovativer Software und Dienstleistungen für die Bereiche Talentmanagement, Personalverwaltung, Gehaltsabrechnung und Analytics. Er hilft Unternehmen aller Größenordnungen dabei, die organisatorische Leistung zu steigern, gemeinsam Betriebskosten zu senken, veraltete Prozesse zu optimieren und es Mitarbeitern zu ermöglichen, maximalen Nutzen für das Unternehmen und seine Kunden zu generieren.
Wer verwendet iTrent?
Die Experten von MHR haben jahrelang eng mit Kunden zusammengearbeitet und ein gründliches Verständnis ihrer branchenspezifischen Anforderungen entwickelt. Auf diese Weise weiß MHR, wie sie etwas bewirken können.
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iTrent
Bewertungen über iTrent
Full package for your HR function and Payroll
Kommentare: overall It is effective and help us to reduce human work and increase the productivity as we have all the reports which is required and also it has bot which solve day to day small issues where we stuck. Migration is very easy from your old system to iTrent.
Vorteile:
It has all the function related to HR like Recruitment , payroll management, ESS, Timesheet, learning, performance management and others. So it's easy to manage the function at one place. We can manage al the work and also it show the summery with chart and graph which is very clear and easy to understand. This help you to see all the record of particular employee related to work, salary, advance, absences and other details. It can be access from anywhere and at anytime. Most unique feature of this that it has bot which help everyone to fix there issue. Also you can easily migrate from you legacy system.
Nachteile:
It has all the feature which is require so till now I didn't face any challenges and in future also I hope it will be the same.
Antwort von MHR
vor 3 Jahren
Thank you for your review. We will continue to improve the platform, so be sure to watch out for future enhancements.
Very strong package
Vorteile:
All HR objects in one place have allowed our organisation to vastly streamline our HR processes.
Nachteile:
You start with a blank piece of paper which meant that we were not always able to benefit from aligning our processes with best practice.
Antwort von MHR
vor 9 Monaten
Thank you so much for taking the time to leave a review. Your feedback is valued and has been passed on to the product team - Lydia.
Worst company I have had the displeasure of working with
Kommentare: Absolutely appalling customer service. I cannot think of a supplier I have had more displeasure dealing with. Could not wait to leave after five miserable years. Complete disaster from original implementation to the day we terminated our contract.
Vorteile:
The core HR & Payroll systems work - that is it.
Nachteile:
There is no support. The company want to extort you at every opportunity once you have signed up. They wanted to charge us for basic 2FA security on their product. Any software company recognise the need to ensure their product is secure - but MHR refuse to apply 2FA security unless you pay thousands. We required some basic data from our system, they constantly want to charge exorbitant fees for any small requirement. They recently quoted me £15,000 to get my own data from their system in a CSV format once I decided to move after 5 torrid years of working with this organisation. I had a third party get the data in 2 hours for a couple of hundred pounds.
Antwort von MHR
vor 6 Monaten
Dear Roger, We are sorry to hear of the difficulties you've experienced with one of our software products. We understand the frustration it may have caused. Your feedback is important to us, and we are committed to investigating this matter further to better understand the issues you encountered. Many thanks, Lydia
Excellent integrated payroll and HR system!
Vorteile:
use to navigate through find itrent pages
Nachteile:
better internal reports rather than SAP business objects
Antwort von MHR
vor 11 Monaten
Thanks for taking the time to leave us a review, Satwinder. We're glad to hear you're having a positive experience with iTrent! Thanks - Lydia.
Putting together the peices HR and Payroll
Kommentare:
We did the switch in 6 months which was tough but we had a great team on consultants holding our hands and with hard work by all concerned we did go live in 6 months.
The overall experience is positive and extremely encouraging for the future - the system never stands still with new ideas which enables our organisation to grow as well.
Self- service for employees has been taken exceedingly well received as has being able to print their payslips if required.
The changes have cut down on paper and an manual mistakes which could have occurred and the standard reports from the system help the HR team on a daily basis.
Vorteile:
We were looking for a single HR, Payroll and Talent Management platform - one where we would not need to put two systems together. Being able to access all data across the organisation, it is user friendly and looks fresh and clean. It has been useful in setting changes for the future rather than placing a diary note to remember to change things. Being able to have immediate access to annual leave entitlement for staff and also electronic payslips being sent out via email. Managers having access to basic information rather than asking for it from either Payroll or HR and being able to empower all staff at all levels across the organisation.
Nachteile:
Costs of making what feels like small changes to the system, the helpdesk I find is frustrating and lack the ability to actually help - when I ask a question they point me to a manual of over 150 pages and that does not help me. Sometimes the system feels rigid when we try to change or amend things to and the retrospection always catches us out and we don't understand why all of a sudden the payroll has change figures.
Antwort von MHR
vor 5 Jahren
Thank you for your kind review. We really value feedback from our customers so that we can continue to improve iTrent and its services. Your feedback will be passed on to the relevant areas of the business so that we can learn from your experience and continue to make enhancements.