Was ist Availity?
Verwalte den Umsatzzyklus mit Tools, mit denen du im Voraus mehr erfassen und zugleich die Abrechnung und Erstattung optimieren kannst.
Wer verwendet Availity?
Nicht vom Anbieter bereitgestellt
Wo kann Availity bereitgestellt werden?
Cloud, SaaS, webbasiert
Über den Anbieter
Erhältlich in diesen Ländern
Über den Anbieter
Erhältlich in diesen Ländern
Availity – Videos und Bilder
Kosten ähnlicher Produkte wie Availity vergleichen
- Medizinische Abrechnung
- Stationäres Patientenmanagement
- Verwaltung von Patientenakten
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Bewertungen über Availity
Perfect for looking up anyone's insurance
Kommentare: It allows us to get insurance information for our patients pretty seamlessly and makes it super easy!
What I like most about this software is that you are able to look up insurance for anyone. It gives you details that you need for the service that you are providing without having to always call the insurance themselves to get the information you need.
What I like least about this product is that if you are looking for specific details about a service sometimes it does not give you what you need. Also, it tends to time out as well as have maintenance issues every now and then.
Super Helpful and a Great Time Saver!
Kommentare: Availity is a super helpful tool that saves you from having to deal directly with patient's insurance companies. It's a big time saver!
Availity was used in my previous office to check medical insurance benefits for our patients. When I first started there my job was to call the insurance companies directly and check to see what fertility benefits the patients had. This was a complete nightmare and sometimes I would be on the phone for a couple of hours checking benefits for one patients...and sometimes I never got the info I needed. It was SO time consuming and frustrating. When Availity came along - it allowed me to check their benefits in a matter of seconds. A few insurance companies are not on Availity - so occasionally you still have to call.
Availity customer service do not seem to be very helpful when you need to call directly. I also somehow ended up calling a different department at Availity and could never get transferred top the area that I needed. I just stopped calling Availity. If I needed info and had to call - I just called the Insurance company directly instead.
Verification is too easy
Kommentare: We are doing medical billing work and with this portal we are able to check insurance benefits before to confirmation of patients appointment
Easy to use and user friendly interface
Need to add more plan under one umbrella
Kommentare: Awful! It is an awful site that does not try to do customer service or fix their problem. They try to close your tickets before it is resolved and when you tell them there is an issue. They tell you there is no issue.For instance, trying file a dispute on a claim and there is no Dispute option. I get this a lot and they tell me "there is no problem... You can file dispute...It has been resolved..." I still have the same problem after they say these things.
You can go to Eligibility to claims...most of the time.
There is a long list. A lot of times you cannot pick options like the secured message, disputes, etc. on claims. Then when you try contact their support team/customer service.They do not try to help you resolve your issues and they close your tickets before it is even solved. I spent over a week trying to explain to them things like your portal supposed to shows claims and Assurance (the support says it was Assurance issue) is where we send claims electronically. They have nothing to do with denials or claims that has been denied. I will stop here because I run into at least 2 or 3 issues a day for Availity.
Why change something good?
Kommentare: I used to love Availity and it's amazing ease of use and the complete information it provided. Not any more. I get that changes come with a learning curve - what I don't get is why this change comes with such inconvenience for end users.
Until this Monday I really enjoyed using Availity for the eligibility and benefit look up I spend my day doing.
The changes that were made to search eligibility and benefits have created, what used to be a very convenient process, a totally inconvenient task. I'm not understanding why I have to continually re-enter information with each search I do (ie: type of Benefit/Service type - provider NPI - place of service). That info went in once and stayed in with the previous version. It also doesn't list the history of all searches in one place. Anthem seems to have stayed as it was but all other companies are suffering the update. Which is also much harder to navigate.