Was ist Availity?

Verwalte den Umsatzzyklus mit Tools, mit denen du im Voraus mehr erfassen und zugleich die Abrechnung und Erstattung optimieren kannst.

Availity – Details

Availity

http://www.availity.com

Availity – Kostenübersicht

Availity bietet keine Gratisversion und keine kostenlose Testversion.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Live Online

Webinare

Kundenbetreuung

Online

Availity Funktionen

Krankenhausinformationssysteme
Ambulanz-Management
Arzt-Management
Betten-Management
Integration in die Buchhaltung
Inventarverwaltung
Medizinische Abrechnung
Reklamationsabwicklung
Richtlinien Managemen-
Stationäres Patientenmanagement
Terminplanung
Verwaltung von Patientenakten

Availity – Nutzerbewertungen

Zeigt 5 von 86 Nutzerbewertungen

Gesamt
4,2/5
Benutzerfreundlichkeit
3,9/5
Kundenservice
3,9/5
Funktionen
4/5
Preis-Leistungs-Verhältnis
4,4/5
Beverly W.
Patient Education
Medizinische Praxis, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 6.5.2019

"Super Helpful and a Great Time Saver! "

Kommentare: Availity is a super helpful tool that saves you from having to deal directly with patient's insurance companies. It's a big time saver!

Vorteile: Availity was used in my previous office to check medical insurance benefits for our patients. When I first started there my job was to call the insurance companies directly and check to see what fertility benefits the patients had. This was a complete nightmare and sometimes I would be on the phone for a couple of hours checking benefits for one patients...and sometimes I never got the info I needed. It was SO time consuming and frustrating. When Availity came along - it allowed me to check their benefits in a matter of seconds. A few insurance companies are not on Availity - so occasionally you still have to call.

Nachteile: Availity customer service do not seem to be very helpful when you need to call directly. I also somehow ended up calling a different department at Availity and could never get transferred top the area that I needed. I just stopped calling Availity. If I needed info and had to call - I just called the Insurance company directly instead.

  • Quelle des Nutzers 
  • Bewertet am 6.5.2019
Julie S.
Billing Manager
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Bewertet am 6.1.2020

"Availity Review"

Kommentare: I wish some of the other features, like submitting authorizations worked. It has not worked for us since it launched. As far as patients benefits and eligibility though just finding out the basics such as what a patient owes for their visit is a beeze.

Vorteile: I like the ease of verifying benefits for our patients. It's quick and easy. Easily accessible. Never really have to worry about the site being down like other websites.

Nachteile: I do not like how they generalize the authorization benefits. Many patients it lists that authorization is required, however, when we call the company specified, they will tell us no authorization is required. I wish it were more true to each specific plan and not just generalized. We waste a lot of time on the phone to find out that an authorization it truly not required. Also, their tracking of benefits, most of the time does not work. We have had patient use up all their allotted benefits, and the website will still show they have all their visits remaining, when they truly do not.

  • Quelle des Nutzers 
  • Bewertet am 6.1.2020
Quyen M.
Analyst
Krankenhausversorgung & Gesundheitswesen, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    1/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    2/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Bewertet am 27.9.2019

"Availity= problems"

Kommentare: Awful! It is an awful site that does not try to do customer service or fix their problem. They try to close your tickets before it is resolved and when you tell them there is an issue. They tell you there is no issue.For instance, trying file a dispute on a claim and there is no Dispute option. I get this a lot and they tell me "there is no problem... You can file dispute...It has been resolved..." I still have the same problem after they say these things.

Vorteile: You can go to Eligibility to claims...most of the time.

Nachteile: There is a long list. A lot of times you cannot pick options like the secured message, disputes, etc. on claims. Then when you try contact their support team/customer service.They do not try to help you resolve your issues and they close your tickets before it is even solved. I spent over a week trying to explain to them things like your portal supposed to shows claims and Assurance (the support says it was Assurance issue) is where we send claims electronically. They have nothing to do with denials or claims that has been denied. I will stop here because I run into at least 2 or 3 issues a day for Availity.

  • Quelle des Nutzers 
  • Bewertet am 27.9.2019
Amy G.
Medical Billing Manager
Versicherung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 7.2.2020

"Simple and Easy Program"

Kommentare: We use Availity daily to check eligibility for patients, check claims status, look up payments, and submit appeals. I find it to be the most useful insurance portal for these purposes that we have.

Vorteile: I appreciate the user friendliness of Availity, and the convenience of having so many insurances available on one website to check eligibility, claim status, records requests, etc. Some very useful insurance-specific functions have been added in the last few years that are incredibly helpful as well (ie BCBS ERM, BCBS "Reporting on Demand").

Nachteile: Some of the insurance-specific functions can be tricky to find, but our insurance provider reps have directed us to many helpful things in the last few years.

  • Quelle des Nutzers 
  • Bewertet am 7.2.2020
Amy T.
Office Manager
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 11.11.2019

"Insurance Benefit information at your fingertips! "

Kommentare: We are highly satisfied with Availity. The login process is simple, multiple users are allowed, we can search and use the software with ease. Information provided is accurate. Very satisfied

Vorteile: For years, our office would call the individual insurance companies to obtain insurance benefit information for our services. This would hold up a phone line, it would tie up our staff from providing the best service to our patients in the office... it wasn't a good situation. I was introduced to Availity a few years ago and have been impressed ever since. I can easily review patient benefits without skipping a beat in our conversation. A couple of key data entries and I can easily review and discuss with the patient what their financial responsibility would be for our care. Printer friendly too - which means we can supply all office staff with the pertinent information or give a copy to the patient.

Nachteile: The only con to Availity is that I wish they were enrolled with MORE insurances. There are still a few insurance companies that are not enrolled with Availity and that makes it difficult. I am so accustomed to using the software with patients, it is difficult to comprehend how tedious it is to call IVR options for non-enrolled insurances.

  • Quelle des Nutzers 
  • Bewertet am 11.11.2019