Durchschnittliche Bewertung64 Bewertungen
- Gesamt 4 / 5
- Benutzerfreundlichkeit 4 / 5
- Kundenservice 4 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
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- Stationäres Patientenmanagement
- Verwaltung von Patientenakten
Die hilfreichsten Reviews für Availity
Bewertet am 4.5.2019
Major time saver and generates accurate benefits/eligibility information!
Kommentare: Availity has increased productivity and efficiency in the office as a major time saver. In most cases, Availity has replaced the need to call insurance companies and deal with long hold times, inaccurate information, and miscommunication with insurance representatives.
Vorteile: Availity is a game changer when it comes to checking general patient health insurance policy benefits/eligibility. Phone calls to insurance companies can take up to an hour so the fact that Availity is capable of pulling up the same information in less than a minute is incredibly valuable. Furthermore, when I have compared the information generated through Availity to the details verbally given over the phone by an insurance representative, there is basically no difference. There have been a few times that Availity has provided even more accurate policy data than the live reps! The interface is easy to use and there are multiple ways to pull up a patient's health plan, so even if you don't have the exact ID number, you can use name, DOB, etc. and usually find the patient. Availity is really easy to use and has been a great tool for my practice.
Nachteile: There is a feature on Availity that allows you to pull up the actual image of a patient's insurance card, which is really great. It usually doesn't work, however. It would be great if this tool was fully functional and could bring up the ID itself. There are a few major insurance companies that aren't available via Availity, so we end up needing to call for those patients.
Bewertet am 6.5.2019
Super Helpful and a Great Time Saver!
Kommentare: Availity is a super helpful tool that saves you from having to deal directly with patient's insurance companies. It's a big time saver!
Vorteile: Availity was used in my previous office to check medical insurance benefits for our patients. When I first started there my job was to call the insurance companies directly and check to see what fertility benefits the patients had. This was a complete nightmare and sometimes I would be on the phone for a couple of hours checking benefits for one patients...and sometimes I never got the info I needed. It was SO time consuming and frustrating. When Availity came along - it allowed me to check their benefits in a matter of seconds. A few insurance companies are not on Availity - so occasionally you still have to call.
Nachteile: Availity customer service do not seem to be very helpful when you need to call directly. I also somehow ended up calling a different department at Availity and could never get transferred top the area that I needed. I just stopped calling Availity. If I needed info and had to call - I just called the Insurance company directly instead.
Bewertet am 10.7.2018
I use Availity to check claim and eligibility status for various insurances.
Kommentare: I give it "Extremely likely" to recommend this product to others because some insurance companies will only deal with you through Availity. You just have no other choice. If that were not the case, I would still give it a 7.
Vorteile: I like that I have access to eligibility and claim status for multiple insurance companies in one place. Some of the companies even let you manage your prior auth/referrals through Availity.
Nachteile: Sometimes Availity fights with me horribly. I would like to be able to use our billing NPI to check the status of claims for all insurance companies, but most require the provider's NPI and that is just more difficult. Also, a few of our newer provider's NPIs are not loaded so I can't check their claim status at all. That is frustrating because some insurance companies won't give you claim status over the phone.
Bewertet am 21.12.2018
Vorteile: pros for Avalility are being able to pull insurance verifications for certain insurance like Florida Blue, and print remits for checks we receive with the EOB attached. its pretty easy to use but the page does seem a little busy so sometimes it can take you a minute to find the link you need to click on if its not one you use all the time. it very easy to setup new employees with access and to do a password reset. the informartion given on the verifications is very helpful and gives more than some of the
Nachteile: i recevie emails telling me i hav med dos request when i do not use the clearinghouse portion of the software, then a few days later i will get an email saying i dont need to send anything.
Bewertet am 29.7.2019
Saves crucial time and gives real-time insurance details
Kommentare: This software allows us to discuss financial details with the patient that increases their understanding and maximizes our time with them.
Vorteile: This software allows us to pull real-time insurance plan coverage that is customized to our specific niche in the industry. This allows us to discuss financial details with the patient that increases their understanding and maximizes our time with them.
Nachteile: With a few smaller insurance plans (i.e. HealthChoice), we've learned the hard way that the information Availity shows is consistently incorrect. It will show a patient has a copay, when in reality they need to meet a deductible first. Initially, it created real difficulty and embarrassment regarding patient financials.