Wer nutzt diese Software?

Cloud-based & on-premise policy administration solution that helps businesses of all sizes manage administration, billing, accounting & reinsurance with agent/broker portal, document management & more.

Durchschnittliche Bewertung

12 Bewertungen
  • Gesamt 4.2 / 5
  • Benutzerfreundlichkeit 4.2 / 5
  • Kundenservice 4.8 / 5
  • Funktionen 4.2 / 5
  • Preis-Leistungs-Verhältnis 4.4 / 5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Insurance Systems
  • http://www.insurancesystems.com
  • Gegründet 1997

Über ISI Enterprise

A comprehensive solution to run your P&C insurance company, ISI Enterprise is a premier policy administration suite for property and casualty insurers. Combining leading-edge browser-based technology with functionality not found in any other solution, ISI Enterprise includes policy administration, product development, claims, billing, accounting, reinsurance, CRM, agent/broker portal and supporting sub-systems including knowledge/document management, scanning and mail merge.

ISI Enterprise Funktionen

  • Abrechnung & Rechnungsstellung
  • Angebotsmanagement
  • Dokumentenmanagement
  • Kundenportal
  • Makler- / Agenten-Portal
  • Marketing-Automatisierung
  • Provisionsmanagement
  • Reklamationsabwicklung
  • Richtlinien Managemen-
  • Rückversicherungs-Management
  • Underwriting-Management
  • Versicherungseinstufung
  • For Lebensversicherungen
  • Für Gesundheit / Krankenversicherung
  • Für Personenversicherungen
  • Für Unfallversicherungen
  • Gewerbliche Linien
  • Kundenportal
  • Lieferanten-Upload
  • Makler- / Agenten-Portal
  • Mehrere Staaten (USA)
  • Mehrfache Leitungsbewertung
  • Vergleichende Einstufung der Versicherungen
  • Angebotsmanagement
  • Dokumentenmanagement
  • Kontaktmanagement
  • Leben & Gesundheit
  • Provisionsmanagement
  • Reklamationsabwicklung
  • Schaden- und Unfallversicherung
  • Versicherungseinstufung
  • Verwaltung von Versicherungspolicen
  • Angebote / Schätzungen
  • Ansprüche nachverfolgen
  • Erneuerungs-Management
  • Nachverfolgung von Stornierungen
  • Richtlinien-Vergabe
  • Richtlinienbearbeitung
  • Richtlinienerstellung
  • Rückversicherungs-Management
  • Underwriting-Management
  • Wertungsmaschine
  • Wiederanstellung nachverfolgen

Die hilfreichsten Reviews für ISI Enterprise

It is good in many ways, especially for simple, non-program policies.

Bewertet am 29.5.2017
Darlene T.
Business Architect
Versicherung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Effective policy management system which handles our reinsurance needs adequately.

Vorteile: Customer Support is great. The ISI team is prompt and efficient.
Reinsurance calculation works for at least 90% of our situations. Only complicated reinsurance situations require user manipulation.
We can do some internal configuration changes ourselves.
Once users have been trained, it is reasonably simple to use.

Nachteile: Enterprise is not intuitive for a new user in terms of adding new locations or items.
The user interface is clunky for maneuvering to locations, items, and coverages.
The inability to move windows is frustrating for users.
Slow response for large program policies is a frustration for users.
Certain changes which would seem to be easy drop-down option changes (e.g. in Activity Central) are base code changes which means a lot of work to change it.
The release management for large changes is complicated (e.g. merging feature branch to QA, then we must regression test after the merge).
OOSE transactions are challenging for our large programs in particular.
I receive feedback from users that searching is confusing. The problem is that when people search for client number in a policy number field, the (interim) policy number that was generated when a new policy was set up is also return. This is confusing because the client number is not the same as the system generated new business policy number. Although I understand why it happens, the users don't and they think there is a bug in the search function. It would be good to come up with a solution for this.
Naming of rating and rule tables is inconsistent.

We've experienced meaningful improvements in processing efficiencies.

Bewertet am 1.6.2017
Jennifer W.
VP Finance
Versicherung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I like the functionality of the software - if there is something I require, ISI has probably thought of it. If they have not thought about it, they are receptive to new ideas.

Nachteile: The current user interface is not great but that's getting an update this year! Otherwise, everything is falling into place. Base reports would be my next 'room for improvement' area.

Antwort des Softwareanbieters

von Insurance Systems an 16.6.2017

Jennifer,

We appreciate your feedback. We are excited to begin rolling out our new user interface later this year. Regarding reports, we will be releasing a new business intelligence tool to provide you with more advanced reporting capabilities.

Best,
ISI

Easy to use - not using to it's full capacity yet

Bewertet am 1.6.2017
Val P.
AVP Underwriting
Versicherung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Commercial packages - automated
Letters automatically generated
Less room for errors with more controls in place
Activity Central - we are not using it to its potential - but will gain even more efficiency once we use it fully

Vorteile: Many increased efficiencies - fully integrated - more data captured - more user controls to prevent errors

Nachteile: Out of Sequence endorsements not working correctly yet - Reports not working correctly - Processing time for searches on large policies - comparability issues with different search engines

Many nice features, but reporting requires work

Bewertet am 5.6.2017
Shelley W.
SVP, Operations
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Ability to generate reports in csv format has allowed us to manipulate data easily. From a finance standpoint we can run one report and use it for many of our needs.

Nachteile: The reporting feature needs work. We are often left with running internal sql's as a report that suits our needs is not available. Unfortunately with the volume of issues still remaining we have not prioritized the reports as high and thus the known issues have yet to be submitted to ISI.

ISI has been extremely knowledgeable and responsive in the development of our system

Bewertet am 8.6.2017
Laura L.
Claims Attorney
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Vorteile: The software is customizable and reliable. We have been able to work with ISI's great team to create a system that meets the needs of all of our departments. They were very hands-on in evaluating our needs, assisting with extensive development and testing, and training users. We have been able to make more tasks paperless. I feel confident that the insurance principles behind the software are sound and the logic and controls developed increase overall accuracy.

Nachteile: There has been a learning curve for our team to learn the system, which is expected. There are some redundant work flows (extra "clicks" required) in some places. I am looking forward to the updated user interface and hope that will further improve our experience.

Antwort des Softwareanbieters

von Insurance Systems an 16.6.2017

Laura,

Thank you for your feedback. We are looking forward to releasing the new user interface to you later this year. Our product team will be reaching out to you to discuss where we can increase efficiencies in your business process workflows.

Best,
ISI

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