Was ist NavRisk?
NAVRISK VISION ist ein umfassendes Verwaltungstool für allgemeine Haftung, Haftung für die medizinische Praxis und Entschädigungsansprüche für Arbeitnehmer mit zusätzlichen Lösungen für Analyse, RMIS, Policenausgabe, Sicherheit und Immobilienbewertung. Die Software bedient Kundschaft auf dem alternativen Risikomarkt, einschließlich Selbstversicherte, öffentliche Risikopools, Versicherungsmakleragenturen und Drittanbieteradministratoren (TPAs).
Wer verwendet NavRisk?
Das Fachwissen bezieht sich auf Versicherungs- und Risikomanagement-Softwarelösungen für Risikopools von öffentlichen Unternehmen, Drittanbieteradministratoren (TPAs) und selbstversicherten Unternehmen.
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Bewertungen über NavRisk
We were an early adopter of NavRisk and have been pleased since the roll out.
Ease of accessibility even from the field. We can access it when we are at meetings with out laptops with no need for a special connection. I love that I can even access it from my iPhone.
The document generation via letters in the system. The old silver light version was not that great and the newer version it replaced is even worse.
I process changes to the policies and issue certificates of insurance
Kommentare: Better layout of information and user friendly in some items (looking up particular vehicles, properties, finding a member).
I like the overall layout of the screens-easy to read and quick to look up items such as particular vehicles and properties by typing a few letters.
too many tabs to go through for looking at a particular item and more steps in processing work and the process to do certificates is not user friendly as I am unable to revise a certificate holder name (I have to add a new item to the list of certificate holders).
Disappointing. Web based program not as functional as we had hoped. Renaissance was better.
Kommentare: Web based software allows us to work claims when we're traveling.
Having web-based software is ideal for traveling. The EDI reporting works efficiently most of the time which is critical since electronic reporting is required of insurers in MT. The response time is consistently good. This was a concern when we began looking at webbased software. Creating trouble tickets is easy. We periodically get emails requesting our opinion and we're asked if we have any concerns. If we had more time we would take more advantage of support when its offered. The annual contract service fee is reasonable.
SAP Reporting has been the biggest problem. Running reports is slow. The formatting /shading of the reports uses too much paper and ink. The drop-downs default to oldest dates. This is particularly a problem in medical review. The MT fee schedule is updated annually. When we enter CPT code, system defaults to the oldest fee schedule. We have to scroll down to select the newest fee schedule amounts. Unecessarily time consuming. Default needs to be changed to grab the newest date. It's baffling to us that this hasn't been fixed. It doesn't seem we are the only insurer that this affects.
Has everything we need and great customer service
The value and the customer service, it has everything we need for claim's software. The company is very friendly as well.
Hard to use, can have some issues when inputting data. Not user-friendly. I have to write down a lot of the step by step directions.
My experience with NavRisk Vision has been extremely disappointing.
No commas for amounts in many places, e.g. claims summary and detail tabs. This makes it very difficult to tell the amount of large numbers (we have claims that are over $1.0 million). NavRisk Vision report cannot be scheduled to run automatically. This is a feature that has been part of the David Corp claims software since 1988. When exporting files out of NavRisk Vision the default file type is for Chrystal Reports rather than the pdf format. Bulk payments - claim number has to be reentered for each payment, reverts to first claim in the bulk payments. Certain check printing features that were in prior systems are no longer available. Problems with 1099 reporting.