Wer nutzt diese Software?
Luxury Hotels & Resort Spas Forbes 5 & 4 Star Spas
Durchschnittliche Bewertung8 Bewertungen
- Gesamt 4.1 / 5
- Benutzerfreundlichkeit 4.1 / 5
- Kundenservice 4.4 / 5
- Funktionen 4.2 / 5
- Preis-Leistungs-Verhältnis 3.9 / 5
- Kostenlose Version Nein
- Gratis Testen Nein
Installiert - Windows
24/7 (Live Vertreter)
Angaben zum Hersteller
- Springer-Miller Systems
- Gegründet 1985
Developed specifically to suite the unique needs of the spa industry, SpaSoft is a user-friendly system that facilitates total spa management. As a result, your staff is empowered to provide impeccable service laser-focused on each and every client. Flexible and customizable, SpaSoft can streamline Resource management, Activity scheduling, Internet booking, Group booking, Revenue management and Forecasting, Club membership, Inventory management, Secure point-of-sale transactions and more.
Die hilfreichsten Reviews für SpaSoft
Bewertet am 5.2.2019
Im a SpaSoft dyed-in-the-wool User.
Kommentare: The SpaSoft Team is why I keep coming back to this software. The follow through, support, training and professionalism is second to none. Staff and management all feel they have a vested interest in our success. That is the difference between a interactive program and just a functional tool to book appointments with.
Vorteile: I like the fact the software was developed for spas directly. This avoids the needs for constant work arounds or substitutions. Also, the reporting features are thorough, accurate and user friendly. These help accounting, forecasting, night audit... all get the information they need. The online component has been a huge plus to our business as well.
Nachteile: It is a very hefty program and at times I feel we are not maximizing its benefits fully. More user trainings, conferences etc would be helpful but difficult to do. Maybe webinars on various components.
Bewertet am 6.2.2019
Industry Veterans Know
Kommentare: SpaSoft customer service is excellent. My direct contact is attentive and informative.
Vorteile: SpaSoft's flexibility, data gathering, and reports.
Nachteile: New reports engine broke a lot of features for drilling down into business lines. The most liked feature became the least liked. Reports used to be incredibly intuitive, now they are just laborious, the same data is available, unfortunately, it is now buried under repetitive steps that lack prior usability. A lack of online training and user "How To's". Adding this while your competitors struggle with the basics would be resources well spent.
Bewertet am 7.11.2017
Affordable and straight forward as a software package. Needs intuitive feature attention.
Kommentare: Clean interface for our data warehouse to access this vendor software package.
Vorteile: Spasoft is a straight forward software solution for managing spa packages and handling client schedules. Integration to the software to tie into business warehouses is also straight forward and the data is very cleanly stored in a simple set of table dimensions. There is a feature where the packages that are defined by the property management is then put into a custom set of dimensions that is easily usable. From a clean and easy to use front end to a very easy to aggregate backend, this is a very solid spa management software tool.
Nachteile: The lack of native encryption options on customer data is lacking. Seemless integration with other POS management software is missing from the program. This software has a pretty interface, yet, branding features could be enhanced. Think WPF control templates.
Bewertet am 5.2.2019
Vorteile: The interface of the visual book is very intuitive and very simple. The training modules are easy to use and allow for seamless training.
Nachteile: Opens several windows when performing multiple functions.
Bewertet am 8.3.2017
Kommentare: Spasoft as a program is wonderful for the booking of services. Challenges arise with Inventory and POs, interfacing with PMS and Credit card services. The booking design is intuitive, but the reporting is not. Hopefully future versions of the system address these challenges.
Vorteile: Intuitive booking procedures
Nachteile: Reporting, Inventory, POs, too many "ok" clicks to get things done.