ChainDrive

ChainDrive

von Multidev Technologies

Wer nutzt diese Software?

Multidev bietet dem mittelständischen Einzelhändler ein ausgeklügeltes, vollständig integriertes Retail-Management-System.

Durchschnittliche Bewertung

11 Bewertungen
  • Gesamt 3.5/5
  • Benutzerfreundlichkeit 3.2/5
  • Kundenservice 3.9/5
  • Funktionen 3.5/5
  • Preis-Leistungs-Verhältnis 3.5/5

Produktinformationen

  • Startpreis 1.000,00 $/einmalig
  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Installiert - Windows
  • Training Persönlich
  • Kundenbetreuung 24/7 (Live Vertreter)

Angaben zum Hersteller

  • Multidev Technologies
  • http://chaindrive.com
  • Gegründet 1997

Über ChainDrive

ChainDrive ist eine komplette End-to-End-Lösung, die flexibel, skalierbar und erschwinglich ist und Bekleidungs-, Schuh-, Schmuck- und Fachhändler, E-Tailer und Großhändler mit einem vollständig integrierten System versorgt, das die Produktivität maximiert, die Effizienz verbessert und die Prozesse über alle Kanäle hinweg harmonisiert. Vom Point of Sale, Merchandising, Operations-, Produkt- und Bestandsmanagement, Planung, Lagerverwaltung und Web-Order-Fulfillment bis hin zum Finanzwesen.

ChainDrive Funktionen

  • Barcode-Scanning
  • E-Commerce-Integration
  • Elektronische Unterschrift
  • Geschenkkarten-Management
  • Kassensysteme für Einzelhandel
  • Kundenkonto-Profile
  • Mehrere Standorte
  • Provisionsmanagement
  • Rabattmanagement
  • Restaurant-POS
  • Retourenmanagement
  • Treueprogramm
  • Auftragsmanagement
  • Berichterstattung / Analyse
  • Bestell-Management
  • CRM
  • E-Mail Marketing
  • Elektronischer Handel
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Provisionsmanagement
  • Retourenmanagement
  • Treueprogramm
  • Versand
  • Waren-Management

Die hilfreichsten Reviews für ChainDrive

MultiDev Review

Bewertet am 8.2.2017
Lisa J.
CFO
Einzelhandel, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: POS is super easy. Ease of navigation and use of the HO/SF is somewhat cumbersome. We find the MultiDev family to be a committed partner in the success of our business processes!

Vorteile: True multistore functionality. User friendly at the POS level. Ability to configure for our specific needs.

Nachteile: Our unique industry has presented some challenges to the software development process. We find the PO process to be a bit more cumbersome than our previous system, but are working to streamline that with MultiDev

Antwort des Softwareanbieters

von Multidev Technologies an 17.2.2017

Hi Lisa,

Thank you for taking the time to review ChainDrive. We value your input! We look forward to our many years of partnership!

Multidev Review

Bewertet am 9.2.2017
Martin T.
It Director
Einzelhandel, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are with Multidev since 15 years and we are happy, they are always there if we need them, the services and support are very good.

Vorteile: Really Flexible, they are building new options every year.

Nachteile: Sometime they should ask questions and idea to their customer when the are building or doing some big changes.

Antwort des Softwareanbieters

von Multidev Technologies an 17.2.2017

Thank you Martin for taking the time to review ChainDrive. We truly value our 15 year partnership and look forward to helping your business grow in the years to come!

a complete retail software application

Bewertet am 18.6.2018
Ash E.
Director of Systems
Einzelhandel, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: manage business operation successfully in reasonable budget

Vorteile: One package software application for retail business Accounting-Merchandising - POS- EDI - Omni Channel - Enterprise
easy to integrate with 3rd party, friendly use

Nachteile: users like it, user like to use it, friendly use, not too much support for users, build a different usages for different users, easy & friendly to use
not too many issues reported

Great Potential but Falls Short of Potential

Bewertet am 8.2.2017
Seth G.
Director of Planning & Operations
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
1/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We purchased ChainDrive over 8 yrs ago as a replacement for a current POS/ERP system we were currently using. The main reasons for purchase were POS replacement, dynamic reporting, replenishment, OTB, and CRM management (loyalty, targeting, etc). Unfortunately, the reporting is the only feature that seemed to improve over our previous ERP system. That being said, the terms, labels, and layout are not commonly used in the retail environment. The data also has to be checked and "rerun" periodically to be correct.
We have never been notified of version updates. Any updates have been researched and pursued from our end. Many of the things that never worked, like replenishment, were promised to work after a version upgrade but still never did.
OTB is a "different" set of numbers than the reporting data and can vary greatly based on activity other users input or change on the hierarchy or product side. It causes great issues for us as some members of our team use the Stats reports and others use OTB data and can be going off of different numbers. Also, very few support center associates understand OTB and tickets can take months to resolve or respond to.
In truth, the issues I have listed are also mostly viewed as our company grumbling about things that is "our fault" or our job to fix. The lack of customer focus or care from a higher level is disappointing at best.
Having extensive experience with ERP systems over 30 years, both large and small, I would not recommend this software to other retailers. It is designed, in my mind, without end user consideration or feedback.

Vorteile: If you are technical, the reporting features are robust in general.
Store Planning

Nachteile: OTB uses different data and calculations than the other reporting and thus differs.
Replenishment does not work
Issues are viewed as users fault
Many places or data points that can be accessed erroneously to cause user issues
Expensive to not be 100% completely working

Antwort des Softwareanbieters

von Multidev Technologies an 17.2.2017

Hi Seth,

Thank you for taking the time to review ChainDrive. We are disappointed to learn of your dissatisfaction with ChainDrive and the many issues that you have experienced. We hope that our relationship over the last 8 years has had some benefit to your company. We take all reviews very seriously and will take the necessary steps to make things right. Our customers satisfaction is of the utmost importance.

Great User Friendly Software

Bewertet am 8.2.2017
Dino G.
Retail Operations Manager
Einzelhandel, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: ChainDrive is a very intuitive, user friendly software. I've had great experiences dealing with the customer support team, they are very responsive and walk you through any issues with ease.
Keep up the good work!

Vorteile: Easy to use

Nachteile: Takes a lot of steps to get to where you want to go

Antwort des Softwareanbieters

von Multidev Technologies an 17.2.2017

Hi Dino,

Thank you for taking the time to review ChainDrive. We are happy to hear of your satisfaction with our product and your great experience with our support department.

Lies weitere Bewertungen