Was ist Collect!?
Collect! bietet eine nutzerfreundliche, umfassende Lösung für die Kredit- und Forderungsindustrie. Collect! ist für Erst- und Fremdanbieterunternehmen von Forderungsmanagement konzipiert. Collect! ist hochgradig anpassbar und bietet viele Automatisierungen und Schnittstellen, um eine gute Nutzung der Zeit deiner Arbeitskräfte zu ermöglichen. Collect! wird von mehr als 1.400 Unternehmen in 40 Ländern verwendet und unterstützt Fachleute im Forderungsmanagement dabei, ihre Abläufe zu organisieren, die Mitarbeiterleistung und die Rentabilität zu verbessern.
Wer verwendet Collect!?
Collect! wird als eigenständige Software zum Forderungsmanagement oder als Teil des Workflows großer Unternehmen verwendet. Collect! ist für Unternehmen jeder Größe geeignet – füge Funktionen hinzu, wenn dein Unternehmen wächst.
Wo kann Collect! bereitgestellt werden?
Cloud, SaaS, webbasiert, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
Über den Anbieter
- Comtech Systems
- Ansässig in Victoria, Kanada
- 1988 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Sprachen
Englisch
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Über den Anbieter
- Comtech Systems
- Ansässig in Victoria, Kanada
- 1988 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Sprachen
Englisch
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Bewertungen über Collect!
Tony F.
Still very happy with this program.
Kommentare: It is the backbone of my business. I was able to customize the software to assist us with our legal collection practice.
Vorteile:
This is an update to a previous review. After 15 years I am still very pleased with this program and have yet take full advantage of all it has to offer. It has allowed me to have a turn key operation that 15 years ago I only dreamed about.
Nachteile:
I really don't have anything negative to say. At first it was quite daunting to setup and I felt the initial instruction/training could have been better. But upon reflection I think anything new can be difficult and after working in it for several months I became much more adept at creating the plans and reports I needed.
Cody F.
Fully Featured, Extensible and Affordable
Kommentare: While there were some growing pains after migrating from a long standing legacy solution, we never missed a beat.
Vorteile:
Collect! contains all of the features we needed to implement policies and procedures across the entire organization. Role based access; check. Fully customizable user levels; check. Integrations with third party service providers and payment processors; check.
Nachteile:
The reporting and letter features native to Collect! are clunky and counter intuitive. The bulk of our reports have been created using SSRS to directly access the back-end data. A company to company move feature to directly transfer data between databases would be a great feature to add.
Antwort von Comtech Systems
letztes Jahr
Thank you for this frank review. Reporting functionality has been improved by the new Query and Report Generator Tool. Thank you for the suggestion of the data transfer between databases.
Arwa N.
Does its Job.
Kommentare: Overall, its a good product and does its job. The cost is fair for its quality.
Vorteile:
I like the support from the customer service department. I have used this product in a family business to assist with collections of past due accounts. The software is simple and robust to use.
Nachteile:
Its sort of outdated and could use a makeover, especially the user interface. The search functionalities can be improved to provide more results for different query types.
Antwort von Comtech Systems
vor 2 Jahren
Hello Arwa, Thank you for your positive review. Our customer service department works hard to help Collect! users, whether larger or smaller, use the system comfortably. As for the user interface, our programming department is currently working on the next major version which will include a complete overhaul of the UI and improved search. We hope that you make good use also of the extra resources in the Member Center and the massive online Help documentation. We remain here to help you use Collect! to collect the way you want and look forward to your next contact.
Michael D.
Collect! saved the day!
Kommentare: My existing system was on the way out & the vendor made it clear they were not interested in working with small to medium sized firms going forward. I got onboard with Collect! just as my system was about at the end of its' useful lifespan. With the help of the fine technicians @ Collect!, I was not only able to migrate & save my existing system to Collect!, I was also able to expand it to the point where I now have more functionality & productivity at my disposal than at any other time in the 29+ year life of my business. The costs are reasonable & the staff is responsive & very easy to work with. I highly recommend this product & as the title of the review indicates, they really saved the day for me.
Vorteile:
I like the straightforward user interface. It is highly customizable & allows me to tailor solutions for my clients directly, without the additional cost of special project programming. It is fast, accurate, affordable & serves all my business needs.
Nachteile:
I came to Collect! after using a different software solution (1 of the major software vendors to the North American collection industry) for about 25 years. There is a learning curve when attempting to apply existing strategies & tactics to Collect! & the online documentation didn't always answer all my questions. If you do decide to use this software for your business, I would absolutely recommend that you include an implementation & support package that best fits your needs, based upon the size of your business.
Antwort von Comtech Systems
vor 2 Jahren
Thank you for recommending the implementation packages. While training is included in purchase, most new users want at least one new business import map or other customized tool to use right away. Also, just send a quick note to support if you think something is lacking in the Help documentation and we will send that page for an edit. Thank you for taking the time for this review.
Chris D.
Look no further; This is it!
Kommentare: 99% paperless collection agency! Everything is where you need it and where it can be found. No lost or missing documents. All stored more securely. Disk space is cheaper than real estate. With a little bit of work -flow mapping and a couple of hours of custom programming by Collect! has resulted in replacing cheque runs and paper statement remittances to clients with e-statements and EFT direct deposits by batch. Massive savings in admin time, postage, and banking costs. Improved margins and greater security.
Vorteile:
Logical, simple & straight forward product right out of the box. Incredibly flexible to customize to your client requirements and work flow by yourself or, with the help of Collects! humble and down to earth support staff. Robust help pages (that continue to grow) makes it easy. The recent change to have Collect! running on SQL database bodes well for a bright future and robust future development.
Nachteile:
Although having well indexed help pages it is sometimes a bit of a struggle to research and find exactly what you are looking for if you are not exactly sure of the technical name within the Collect! universe. This however I accept as more of a "me" limitation than a Collect! limitation.
Antwort von Comtech Systems
letztes Jahr
Our technical staff is always ready to work with Collect! users on workflow improvements. Sometimes modest customizations can result in significant efficiencies for a business. Thanks for the great review, Chris. It is a pleasure to work with you.
