---
description: Detaillierte Informationen über Interact zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Interact Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Online-Banking-Software](/directory/30589/online-banking/software) > [Interact](/software/66758/interact)

# Interact

Canonical: https://www.capterra.com.de/software/66758/interact

> Online- und mobile Plattform für Finanzdienstleister, die eine konsistente Interaktion zwischen Backoffice und Kontaktcenter ermöglicht.
> 
> Bewertung: **3.5/5** von 4 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

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## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **3.5/5** | 4 Nutzerbewertungen |
| Bedienkomfort | 3.8/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 2.7/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 3.0/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 60% | (6/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: ieDigital

## Gewerblicher Kontext

- **Startpreis**: 129,00 $
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Australien, Indien, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- Beurteilung der Kompetenzen
- Bewerber-Tracking
- Einstellungstests
- Einzelhandel-Bankgeschäft
- Kreditkartenmanagement
- Leistungskennzahlen

## Integrationen (1 insgesamt)

- Greenhouse

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Online-Banking-Software](https://www.capterra.com.de/directory/30589/online-banking/software)

## Ähnliche Kategorien

- [Online-Banking-Software](https://www.capterra.com.de/directory/30589/online-banking/software)
- [Assessment Software](https://www.capterra.com.de/directory/31117/assessment/software)
- [Einstellungstest Software](https://www.capterra.com.de/directory/30863/pre-employment-testing/software)

## Alternativen

1. [Workday HCM](https://www.capterra.com.de/software/66908/workday-hcm) — 4.5/5 (1743 reviews)
2. [Plaid](https://www.capterra.com.de/software/174384/plaid) — 4.4/5 (100 reviews)
3. [Revolut Business](https://www.capterra.com.de/software/1005074/revolut-for-business) — 4.0/5 (79 reviews)
4. [Paylocity](https://www.capterra.com.de/software/86714/webpay) — 4.3/5 (1829 reviews)
5. [BambooHR](https://www.capterra.com.de/software/110968/bamboohr) — 4.6/5 (3211 reviews)

## Nutzerbewertungen

### "good for what I needed to do" — 3.0/5

> **Jessie** | *11. April 2019* | Verbraucherdienste | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: It has all customer info available to see, you can view various info about the customer. 
All of their transactions, you can narrow them down to to find what a customer is talking about when searching for a transaction.
> 
> **Nachteile**: It could have been our version of the software but it was always freezing and crashing. Around the office we always groaned about this issue of it not working especially when we needed it to. When making an appointment for the customer it would often not have accurate times available so it was frustrating.
> 
> I would say that I had a good experience with interact and used it for several years daily. When it didn't work it mad my day a lot harder.

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### "Interact review" — 5.0/5

> **Natalia** | *25. Mai 2019* | E-Learning | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Ease of use.  Very easy to use; just tap and you are good to go.
> 
> **Nachteile**: It could be just me but I have this feeling deep down that I always have to have a back up option in case interact doesn’t  work. It has never happened to me before but I always make sure to have a credit card in hand just in case, especially in drive through  when  everyone is a hurry.
> 
> Very positive.

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### "Bad experience, better options available." — 3.0/5

> **Carlos** | *19. Juli 2022* | Immobilien | Empfehlungsbewertung: 1.0/10
> 
> **Vorteile**: Logic jump/branching is very easy to use.
> 
> **Nachteile**: Price, do not provide individual results (except for leads), and terrible customer service
> 
> An incomplete product for many scenarios, high price, and non-existent customer service. There are superior options, such as Outgrow and Typeform.

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### "Interact is cumbersome" — 3.0/5

> **Jason** | *29. Mai 2019* | Bankwesen | Empfehlungsbewertung: 4.0/10
> 
> **Vorteile**: Interact will provide you information at your fingertips of all the account information
> 
> **Nachteile**: The use of Interact was very cumbersome.  The GUI was antiquated.

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/software/66758/interact)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/software/66758/interact> |
| de-AT | <https://www.capterra.at/software/66758/interact> |
| de-CH | <https://www.capterra.ch/software/66758/interact> |
| en | <https://www.capterra.com/p/66758/Interact/> |
| en-AE | <https://www.capterra.ae/software/66758/interact> |
| en-AU | <https://www.capterra.com.au/software/66758/interact> |
| en-CA | <https://www.capterra.ca/software/66758/interact> |
| en-GB | <https://www.capterra.co.uk/software/66758/interact> |
| en-IE | <https://www.capterra.ie/software/66758/interact> |
| en-IL | <https://www.capterra.co.il/software/66758/interact> |
| en-IN | <https://www.capterra.in/software/66758/interact> |
| en-NZ | <https://www.capterra.co.nz/software/66758/interact> |
| en-SG | <https://www.capterra.com.sg/software/66758/interact> |
| en-ZA | <https://www.capterra.co.za/software/66758/interact> |
| fr | <https://www.capterra.fr/software/66758/interact> |
| fr-BE | <https://fr.capterra.be/software/66758/interact> |
| fr-CA | <https://fr.capterra.ca/software/66758/interact> |
| fr-LU | <https://www.capterra.lu/software/66758/interact> |

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