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ERA-IGNITE
Was ist ERA-IGNITE?
ERA-IGNITE ist die Grundlage für das Reynolds Retail Management System. Die Lösung hilft Handelsbetrieben beim Teilemanagement, beim Vertriebsmanagement, bei der Bestandsverfolgung, bei der Buchhaltung und beim Service. Mit einer einzigen Namensdatei werden alle deine Kundendaten an einem Ort gespeichert und sind von allen Anwendungen aus leicht zugänglich. ERA-IGNITE ist bekannt für seine robuste Berichterstattung, einfache integrierte Schulungen und preisgekrönte Unterstützung.
Wer verwendet ERA-IGNITE?
Händlermanagementsystem, das Unternehmen jeder Größe bei der Verwaltung und Berichterstattung von Vorgängen im Zusammenhang mit Vertrieb, Abrechnung und mehr unterstützt.
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ERA-IGNITE
Bewertungen über ERA-IGNITE
Era-Ignite... Management software by Reynolds and Reynolds. They have out did there selfs
Kommentare: Reynolds and Reynolds has opened up the next generation of management software for business small or large.
Vorteile:
This incredible software is user friendly for any level employee. It practically walks you through the process of any departments record saving so much time rather than through different screens it's all built in.
Nachteile:
There is nothing I can say that I didn't absolutely love about Era- Ignite. This software is exceptional and so far advanced.
Antwort von Reynolds and Reynolds
vor 5 Jahren
Tammy, thanks for your review of ERA-IGNITE. We're glad that the user-friendly and intuitive design is making business a little easier for you.
ERA-IGNITE is worth it once you're trained!
Vorteile:
The features are endless once you're fully trained on ERA-IGNITE. Reporting is great and it integrates well with many other solutions, especially Reynolds & Reynolds solutions.
Nachteile:
The learning curve from ERA to ERA-IGNITE is steep, as is any transition from a DOS system to Windows-based. It's clear that ERA-IGNITE is core software for Reynolds and Reynolds so there is no slowing down this change. The best you can do is adopt early and take training seriously so you don't get behind on your daily tasks.
Antwort von Reynolds and Reynolds
vor 3 Jahren
Kevin, we couldn't agree more about the importance of training! Like you said, ERA-IGNITE has so many great features that make life easier. With our 'Net Classes and free webinars, and our award-winning support team, we're here to help customers unlock all the benefits ERA-IGNITE has to offer. Check out all of our current training options at reyrey.com/training
Makes Service Customer follow up Easy.
Vorteile:
This product is amazing for the service department. The Service advisors are able to put notes on their ROs so that follow up is easier.
Nachteile:
The only thing I can think of that would be a con is that there is a lot to learn. There are training classes available but the amount of information can be overwhelming in one day.
Antwort von Reynolds and Reynolds
letzten Monat
Holly, thank you for reviewing and recommending ERA-IGNITE! There certainly is a lot to learn. If you ever need additional training or just have questions, please contact us by emailing SED@reyrey.com or calling 937-485-1700!
Not well thought out
Vorteile:
The Windows UI is nice improvement over the old blue screen of ERALink/Access. Navigation can be a bit troublesome sometimes but the help function usually can guide you to where you need to be. I've been told by some of my users they like it and it has streamlined their daily work. But I've also heard from an equal amount of users who's daily routine has been negatively impacted by the change. Mainly by adding more clicks/steps to their processes.
Nachteile:
The fact that we are being forced to change to this product, when they still have so many bugs to work out of it is very frustrating. Reynolds continues to make changes on how things like reports print, but never seem to give any thought to how that will impact users. They would greatly benefit from having their programmer leads visit a cross section of dealers to see the daily usage of the product to better understand how to improve it. As it is now, it is a bunch of programmers doing what they THINK a dealership would do, rather than what actually happens. This has driven my multi-point group to looking at their competition and could very well lead us to change providers. Even long time users/admins of ERA in our group (25+ year users) are cursing the changes without thought that Reynolds has done in Ignite.
Era Ignite Good but not as good as the blue screens
Kommentare: the need to go back & forth between Ignite and blue screens is a pain.
Vorteile:
I have used ignite since its release in 2012 & found it difficult at first but once they started improving it got better I still like the blue screen better.
Nachteile:
Right now I use it mostly for doing inventory jobs and the program seems to be all over the place and hard to find all the features that were grouped under the same function on the blue screens. I also have a customer that has too many old inventories listed and it will not let us delete them which hinders us from doing current inventories.
Antwort von Reynolds and Reynolds
vor 2 Jahren
Thanks for passing this along, Paul. We're always looking for ways to improve ERA-IGNITE and we appreciate getting feedback like this. If you'd like to speak with someone about the specific issues you're having, please call us at (800) 767-0080.