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Was ist ERA-IGNITE?

ERA-IGNITE ist die Grundlage für das Reynolds Retail Management System. Die Lösung hilft Handelsbetrieben beim Teilemanagement, beim Vertriebsmanagement, bei der Bestandsverfolgung, bei der Buchhaltung und beim Service. Mit einer einzigen Namensdatei werden alle deine Kundendaten an einem Ort gespeichert und sind von allen Anwendungen aus leicht zugänglich. ERA-IGNITE ist bekannt für seine robuste Berichterstattung, einfache integrierte Schulungen und preisgekrönte Unterstützung.

Wer verwendet ERA-IGNITE?

Händlermanagementsystem, das Unternehmen jeder Größe bei der Verwaltung und Berichterstattung von Vorgängen im Zusammenhang mit Vertrieb, Abrechnung und mehr unterstützt.

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ERA-IGNITE

ERA-IGNITE

4,2 (38)
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
14
Keine Integrationen gefunden
3,9 (38)
3,4 (38)
4,3 (38)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
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Kostenlose Version
Kostenlose Testversion
15
Keine Integrationen gefunden
4,0 (204)
4,0 (204)
4,1 (204)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über ERA-IGNITE

Durchschnittliche Bewertung

Gesamt
4,2
Benutzerfreundlichkeit
3,9
Kundenservice
4,3
Funktionen
4,3
Preis-Leistungs-Verhältnis
3,4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
53%
4
32%
3
8%
2
3%
1
5%
Tammy
Tammy
Tech support me in USA
Verifizierter Nutzer auf LinkedIn
Computer- & Netzwerksicherheit, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Era-Ignite... Management software by Reynolds and Reynolds. They have out did there selfs

5,0 vor 5 Jahren

Kommentare: Reynolds and Reynolds has opened up the next generation of management software for business small or large.

Vorteile:

This incredible software is user friendly for any level employee. It practically walks you through the process of any departments record saving so much time rather than through different screens it's all built in.

Nachteile:

There is nothing I can say that I didn't absolutely love about Era- Ignite. This software is exceptional and so far advanced.

Antwort von Reynolds and Reynolds

vor 5 Jahren

Tammy, thanks for your review of ERA-IGNITE. We're glad that the user-friendly and intuitive design is making business a little easier for you.

Holly
Business Development Manager in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Makes Service Customer follow up Easy.

5,0 vor 5 Monaten

Vorteile:

This product is amazing for the service department. The Service advisors are able to put notes on their ROs so that follow up is easier.

Nachteile:

The only thing I can think of that would be a con is that there is a lot to learn. There are training classes available but the amount of information can be overwhelming in one day.

Antwort von Reynolds and Reynolds

vor 5 Monaten

Holly, thank you for reviewing and recommending ERA-IGNITE! There certainly is a lot to learn. If you ever need additional training or just have questions, please contact us by emailing SED@reyrey.com or calling 937-485-1700!

Jace
Sr. Project Manager in USA
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Bang your head against the keyboard learning, but everything will be accurate

3,0 vor 2 Monaten

Kommentare: We had switched from ADP to Reynolds, this was not a choice. Our dealership was purchased by a larger corporation and they were contracted with Reynolds already. This took everyone by surprise and we went from ADP which was easy to use, to this cluster made by Reynolds

Vorteile:

They did have a very nice looking final invoice that the customer would recieve and their support team was great to work with.

Nachteile:

This is not a product that is simple to learn, it is not intuitive and there are not any helpful articles built into the tool itself. There are so many different codes that you have to remember and different steps involved to even get an invoice ready to print

Antwort von Reynolds and Reynolds

vor 2 Monaten

Jace, thank you for your review of ERA-IGNITE. We’re sorry to hear that the transition to Reynolds didn’t go smoothly for you. For learning on the fly in the software, you can access Smart Center at any time by clicking the Help button within ERA-IGNITE or pressing F1 on your keyboard. Smart Center has articles, videos, and training classes you can access at any time. Our Software Education department also offers ongoing training and can provide tips and tricks to make things like printing an invoice easier. If you’re still having issues, please contact us so we can point you in the right direction for assistance!

REBECCA
WARRANTY CLERK in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

EASY ONCE YOU PLAY AROUND WITH IT A WHILE

5,0 letztes Jahr

Kommentare: GOOD, COULD BE A LITTLE MORE STREAMLINED TO GET TO CERTAIN PLACES BUT NOT BAD

Vorteile:

ONCE YOU FIGURE OUT WHERE EVERYTHING IS, IT BECOMES SECOND NATURE TO DO THINGS IN THE PROGRAM

Nachteile:

THERE ARE A LOT OF TEDIOUS STEPS TO DO ANYTHING

Antwort von Reynolds and Reynolds

vor 12 Monaten

Rebecca, thanks for reviewing and recommending ERA-IGNITE! We're always looking for opportunities to improve and we appreciate your feedback.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Have been using Reynolds & Reynolds for over 30 years and ignite is a step foward.

4,0 vor 7 Jahren

Kommentare: Use everyday in the automotive business

Vorteile:

Ignite is moving in the right direction toward a windows based system. It is very detailed and has the ability to save time and increase efficiency.

Nachteile:

More Free Training videos would be helpful. Reynolds want to charge for most all of the in depth training.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Automotive, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Not well thought out

2,0 vor 6 Jahren

Vorteile:

The Windows UI is nice improvement over the old blue screen of ERALink/Access. Navigation can be a bit troublesome sometimes but the help function usually can guide you to where you need to be. I've been told by some of my users they like it and it has streamlined their daily work. But I've also heard from an equal amount of users who's daily routine has been negatively impacted by the change. Mainly by adding more clicks/steps to their processes.

Nachteile:

The fact that we are being forced to change to this product, when they still have so many bugs to work out of it is very frustrating. Reynolds continues to make changes on how things like reports print, but never seem to give any thought to how that will impact users. They would greatly benefit from having their programmer leads visit a cross section of dealers to see the daily usage of the product to better understand how to improve it. As it is now, it is a bunch of programmers doing what they THINK a dealership would do, rather than what actually happens. This has driven my multi-point group to looking at their competition and could very well lead us to change providers. Even long time users/admins of ERA in our group (25+ year users) are cursing the changes without thought that Reynolds has done in Ignite.

Justin
Parts Manager in USA
Verifizierter Nutzer auf LinkedIn
Automotive, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good But Not Great

4,0 vor 6 Jahren

Kommentare: We've used Reynolds for many years. Spent most of it using the classic terminal screen before switching to Ignite. While we did like Reynolds DMS, it was too expensive and was time for a change.

Vorteile:

Full of features. Excellent reporting. Customer service is usually very quick and helpful.

Nachteile:

Expensive. You pay for alot of features that should be included for the price you are already paying. Requires alot of on site server hardware.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

I used this tool at John Bear Chevrolet Buick GMC in New Hamburg as the BDC manager

3,0 vor 7 Jahren

Vorteile:

I like how all the information you need is attached to the customer and you can view sales and service history any time.

Nachteile:

I dislike the interface. it is extremely outdated and needs to be modernized to keep up with the quickly changing industry

Shira
Shira
receptionist in USA
Automotive, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

love it

5,0 vor 6 Jahren

Vorteile:

It's so simple and easy to use. I use ERA-IGNITE everyday at work and fine it one of the better softwares to use for service and writing purchase orders.

Nachteile:

It just looks outdated. Rounded buttons or a new layout/theme would be great.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Automotive
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Good product

4,0 vor 7 Jahren

Kommentare: Overall good product. Easy to use.

Vorteile:

I like the that the product is a windows based version. That really helps with multitasking. Customer support is above average.

Nachteile:

The cost. They seem to know they have a good product and they are going to charge you for it. I think a lot of dealers switch from them due only to cost.

Daniel
Parts Sales in USA
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Extremely complex / Not user friendly

1,0 vor 2 Jahren

Kommentare: Just give me a basic system that I can actually use to build a quote without 50 different functions. I just want to sell parts quickly and easily.

Vorteile:

Nothing so far. Way too easy to get confused

Nachteile:

I’m just trying to sell parts, training built in does not substitute for hands on coaching. Way too many screens, price codes, drop down menu, etc. Someone needs to be willing to take the time to train me on the system. Way to difficult to use. Even Motorbase (electric motor industry) was better than this (just not by much)

Antwort von Reynolds and Reynolds

vor 12 Monaten

Daniel, we're sorry to hear that you're having a difficult time with ERA-IGNITE. We place a heavy emphasis on training and support when installing new customers. If you're still having issues, you can find training opportunities on our website, reach out to a sales rep, or you can always call our Technical Assistance Center.

Paul
Parts Manager in USA
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Era Ignite Good but not as good as the blue screens

4,0 vor 3 Jahren

Kommentare: the need to go back & forth between Ignite and blue screens is a pain.

Vorteile:

I have used ignite since its release in 2012 & found it difficult at first but once they started improving it got better I still like the blue screen better.

Nachteile:

Right now I use it mostly for doing inventory jobs and the program seems to be all over the place and hard to find all the features that were grouped under the same function on the blue screens. I also have a customer that has too many old inventories listed and it will not let us delete them which hinders us from doing current inventories.

Antwort von Reynolds and Reynolds

vor 3 Jahren

Thanks for passing this along, Paul. We're always looking for ways to improve ERA-IGNITE and we appreciate getting feedback like this. If you'd like to speak with someone about the specific issues you're having, please call us at (800) 767-0080.

Jordan
Internal Advisor in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I Love ReynoldsReynolds

5,0 vor 3 Jahren

Kommentare: Excellent

Vorteile:

Excellent easy software to use when you're on R&R.. Era ignite (blue screen) is a little tougher but the rest of the software is very simple and enjoyable to use! It's hard to make a mistake using this software as it typically catches any mistakes made on the retail and accounting end! Thanks for that!

Nachteile:

Wish it looked more modern, otherwise i have no complaints!

Antwort von Reynolds and Reynolds

vor 3 Jahren

Thanks for writing this review! We really appreciate the positive feedback, and we are glad to hear ERA-IGNITE helps to keep your dealership data accurate.

Chad
General Manager in USA
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Product on the market but too expensive compared to other solutions

5,0 vor 3 Jahren

Vorteile:

It does everything easily - easy to understand, easy to use and learn

Nachteile:

It is too expensive compared to other solutions. We switched to Dealer Track and saved several thousand dollars per month

Antwort von Reynolds and Reynolds

vor 3 Jahren

Chad, thank you for providing this feedback. We take pride in offering the best product on the market and we believe in the value that ERA-IGNITE can deliver for our customers. If the new solution doesn't work out, we hope you'll reach out to one of our sales representatives to discuss switching back.

Kevin
Account Representative in USA
Industrieautomation, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ERA-IGNITE is worth it once you're trained!

5,0 vor 4 Jahren

Vorteile:

The features are endless once you're fully trained on ERA-IGNITE. Reporting is great and it integrates well with many other solutions, especially Reynolds & Reynolds solutions.

Nachteile:

The learning curve from ERA to ERA-IGNITE is steep, as is any transition from a DOS system to Windows-based. It's clear that ERA-IGNITE is core software for Reynolds and Reynolds so there is no slowing down this change. The best you can do is adopt early and take training seriously so you don't get behind on your daily tasks.

Antwort von Reynolds and Reynolds

vor 3 Jahren

Kevin, we couldn't agree more about the importance of training! Like you said, ERA-IGNITE has so many great features that make life easier. With our 'Net Classes and free webinars, and our award-winning support team, we're here to help customers unlock all the benefits ERA-IGNITE has to offer. Check out all of our current training options at reyrey.com/training

Steve
parts counter in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ease of use

4,0 vor 3 Jahren

Kommentare: overall ease of use is key. just need to be good at where to go as far as steps.

Vorteile:

ease of use, you need to be an expert to help yourself to all the functions.

Nachteile:

too many steps to get to other functions.

Antwort von Reynolds and Reynolds

vor 3 Jahren

Steve, thank you for being a Reynolds customer and sharing your review of ERA-IGNITE. We're always looking for ways to streamline our products and make things easier for the end user. If you're interested in additional training, please email SED@reyrey.com or call 937-485-1700.

Alex
Manager in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Honest

4,0 vor 3 Jahren

Kommentare: I've been using ERA-Ignite for years, there are other products out there, but many don't integrate as well with other products.

Vorteile:

The software does offer a lot of reporting.

Nachteile:

This is not an easy software to use, and the provided training is clunky.

Antwort von Reynolds and Reynolds

vor 3 Jahren

Alex, thank you for sharing this feedback with us. We'd love to hear more about how our training offerings could be improved. Please contact us by emailing SED@reyrey.com or calling 937-485-1700 to see if we can help. If it's easier, feel free to leave your contact information and we can reach out to you directly.

Rick
BDC Director in USA
Automotive, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ERA-Ignite has many valuable features

5,0 vor 3 Jahren

Kommentare: The reporting side allows you to create your own reports and schedule them to run

Vorteile:

You can set up your own preferences and shortcuts to make it easy to get to the areas you use frequently

Nachteile:

Allowing access to certain areas within system is not easy

Antwort von Reynolds and Reynolds

vor 3 Jahren

Rick, Thank you for reviewing ERA-IGNITE! We're happy to hear that it's easy to run the reports you need and that you're utilizing shortcuts. If you're having issues with granting the proper levels of access, please reach out to our support team at (800) 767-0080 to see if we can help. Thank you!

Johnathon
General Sales Manager in USA
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

You can't go wrong with ERA-IGNITE!

5,0 vor 3 Jahren

Vorteile:

Easy to use and support made transitioning over as painless as possible!

Nachteile:

Report building can be tricky at first but there's tons of info online to teach you!

Antwort von Reynolds and Reynolds

vor 3 Jahren

Johnathon, Thank you for being a Reynolds customer and reviewing ERA-IGNITE. We take pride in having the best products, support and training in the industry!

Stacy
Director of Business Development in USA
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

DMS that could use some updating

4,0 vor 3 Jahren

Vorteile:

Era Ignite is light years above the old blue screen. Fairly easy to use.

Nachteile:

Does not integrate with many other products

Antwort von Reynolds and Reynolds

vor 3 Jahren

Thanks for the review, Stacy! ERA-IGNITE is designed to be the foundation of a dealer's Retail Management System. We believe in offering products and solutions that are built to work together, not just intended to integrate as an afterthought. We welcome all customer feedback and appreciate your input. If you have further questions or concerns, give us a call at (800) 767-0080. Thanks again!

william
president in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

review of ERA Ignite

4,0 vor 4 Jahren

Kommentare: I have been satisfied ececpt the annual cost of living increases of 4% annually and the legnyh of the contract

Vorteile:

It is much easier to use than Era and the Blue screen applications are

Nachteile:

There are so many functions i do not know about . Both myself and the staff need better training

Antwort von Reynolds and Reynolds

vor 4 Jahren

William, thanks for sharing your thoughts on ERA-IGNITE. For training options for you and your team, check out our training page (reyrey.com/training) or contact our Software Education department by emailing: SED@reyrey.com. We have free webinars and paid courses designed to help you get the most out of our products. Thanks for being a Reynolds customer!

Bob
ADVISOR in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

always busted

1,0 vor 3 Jahren

Kommentare: literally would sacrifice goats to the devil to have my old blue screen dos system back.

Vorteile:

freezes. resizes, doesnt execute commands. have to enter everything twice.

Nachteile:

to like something least i would have to like anything at all

Antwort von Reynolds and Reynolds

vor 3 Jahren

Bob, we're sorry to hear about the issues you're having with ERA-IGNITE. Please call our Support team at 800-767-0080 or provide your contact information here so that we can assist you.

Tami
owner in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good Product but Over priced

4,0 vor 3 Jahren

Vorteile:

This product was easy to use, we used it for 16 years

Nachteile:

The technology was out dated and it was very expensive

Antwort von Reynolds and Reynolds

vor 3 Jahren

Tami, thank you for your review. We're constantly updating ERA-IGNITE so that it can hold onto its place as the industry standard that delivers proven results.

Debra
IT/Marketing in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Nice to not see the blue screen.

5,0 vor 6 Jahren

Vorteile:

I as so happy when Ignite was introduced, it was easy to work on as opposed to blue screen, had so many more features and benefits (car talk) at my fingertips.

Nachteile:

Buying seats to use a great product, why would not want everyone on for ease and functionality of the product.

Jennifer
Warranty admin in USA
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Work in automotive industry and use everyday for repair orders

5,0 vor 8 Jahren

Vorteile:

Because it's the only software I've ever used in this business I do not have anything to compare to, but I like that it's to use and train employees to use. It's universally used at most dealerships.

Nachteile:

I do not like that it is not a windows based program and that it is hard to move around from screen to screen. I have heard that there is a windows version. I believe that we have an outdated version.