von Reynolds and Reynolds4.4 / 5 22 Bewertungen
Wer nutzt diese Software?
Dealer management system that helps businesses of all sizes manage and report on operations related to sales, billing and more.
Durchschnittliche Bewertung22 Bewertungen
- Gesamt 4.4 / 5
- Benutzerfreundlichkeit 4 / 5
- Kundenservice 4.3 / 5
- Funktionen 4.3 / 5
- Preis-Leistungs-Verhältnis 3.6 / 5
- Kostenlose Version Nein
- Gratis Testen Nein
Installiert - Windows
24/7 (Live Vertreter)
Angaben zum Hersteller
- Reynolds and Reynolds
- Gegründet 1866
ERA-IGNITE is the foundation for Reynolds Retail Management System. It helps dealerships with parts management, sales management, inventory tracking, accounting, and service. Using a single name file, all of your customer data is stored in one place and easily accessible from all applications. ERA-IGNITE is known for its robust reporting, easy built-in training, and award-winning support.
- Buy-Here Pay-Here Händler
Die hilfreichsten Reviews für ERA-IGNITE
Bewertet am 7.12.2019
Great for keeping track of Leads
Kommentare: I would probably try to find a cheaper product that does the same
Vorteile: I love Reynolds and Reynolds. You can keep all your leads and prospect in the system for follow ups. We use era ignite for the service part of the dealership. Great for service advisors to put in their ROs and what work has been done on the vehicle.
Nachteile: The blue screen is a little tough to learn and the software is Expensive and if you go over the amount of licensed users you have to pay more.
Antwort des Softwareanbieters
von Reynolds and Reynolds an 10.12.2019
Holly, thanks for reviewing ERA-IGNITE. We're proud to be the leading provider of software and systems for automotive retailers. Our Windows-based system is designed to be intuitive so employees can pick it up fast. If you're ever having any issues, we offer built-in training and our award-winning support team is just a phone call away.
Bewertet am 26.11.2018
Not well thought out
The Windows UI is nice improvement over the old blue screen of ERALink/Access. Navigation can be a bit troublesome sometimes but the help function usually can guide you to where you need to be.
I've been told by some of my users they like it and it has streamlined their daily work. But I've also heard from an equal amount of users who's daily routine has been negatively impacted by the change. Mainly by adding more clicks/steps to their processes.
Nachteile: The fact that we are being forced to change to this product, when they still have so many bugs to work out of it is very frustrating. Reynolds continues to make changes on how things like reports print, but never seem to give any thought to how that will impact users. They would greatly benefit from having their programmer leads visit a cross section of dealers to see the daily usage of the product to better understand how to improve it. As it is now, it is a bunch of programmers doing what they THINK a dealership would do, rather than what actually happens. This has driven my multi-point group to looking at their competition and could very well lead us to change providers. Even long time users/admins of ERA in our group (25+ year users) are cursing the changes without thought that Reynolds has done in Ignite.
Bewertet am 17.4.2019
Good But Not Great
Kommentare: We've used Reynolds for many years. Spent most of it using the classic terminal screen before switching to Ignite. While we did like Reynolds DMS, it was too expensive and was time for a change.
Vorteile: Full of features. Excellent reporting. Customer service is usually very quick and helpful.
Nachteile: Expensive. You pay for alot of features that should be included for the price you are already paying. Requires alot of on site server hardware.
Bewertet am 27.7.2017
Work in automotive industry and use everyday for repair orders
Vorteile: Because it's the only software I've ever used in this business I do not have anything to compare to, but I like that it's to use and train employees to use. It's universally used at most dealerships.
Nachteile: I do not like that it is not a windows based program and that it is hard to move around from screen to screen. I have heard that there is a windows version. I believe that we have an outdated version.
Bewertet am 10.4.2018
I worked as a vendor to dealerships and we jointly utilized this software for service data/marketing
Vorteile: I liked that service advisors had a place to mention declined services. From there, the dealership can export the data to a marketing company or export the report for use by their in-house team.
Nachteile: Reynolds is rather strict with third parties accessing data do it can become costly to market. Even so, ignite is still a much better offering than their previous green screen offering.