Function Point

Seems like a pretty good program. Haven't had any issues with it from my pov. Does its job well.

Kommentare: This software is great for logging hours on your projects.

Vorteile:

I love the weekly view for logging hours. The daily logo UX is a bit bulky. I'd rather have the option to view weekly instead of daily personally.

Nachteile:

I have issues with duplicate docket alerts. I feel that the dockets or file names should automatically reshuffle to alphabetical order.

Cures the timesheet entry drudgery.

Kommentare: I'm not particularly good about keeping my timesheets current, but Function Point makes it a lot easier to keep on track.

Vorteile:

I like that I can access it anywhere and on whatever device I happen to be using. I rely on the weekly timesheet for most of my time entry stuff. The TAB through interface makes it really simple.

Nachteile:

My biggest complaint is that when you make a mistake or key something that needs clarification, a dialog box requiring an action comes up nowhere near where you're currently working on the page. And you have to click the OK button to close it. It won't accept the return key or tab key. Say you're looking up a job. You type in a few letters, hit TAB and a list comes up. That list is at the bottom of the page and you have to mouse over your selection and click it in order to move on. Even if you don't see the job you're looking for in the list, you still have to mouse over and click OK. It's a small thing, but compared to all the other software I use each day, this is a pretty clunky issue for me.

The Function Point team is always responsive and available

Kommentare: Function Point has grown with us as we've grown as a company. Their support team is responsive when question arise, and I know that everyone from their account team to product development to support is available when I need them. Their interest in soliciting feedback and involving clients in their roadmap development is so welcome.

Vorteile:

Budgets, tasks, and schedules can all be connected and feed into each other, meaning less work for our team. Enter a timesheet entry and everyone knows the status of that task and how it has affected the overall budget immediately.

Nachteile:

I think most things are specific to how we do business. For example, we'd like more customization of contacts and companies so we can track details more specifically. Right now, we're maintaining two CRMs -- FP and Salesforce. It would be amazing to combine them. We'd like to be able to give clients more insight into their projects. We stopped pursuing the client portal because it looked outdated. Perhaps that's changed. But providing some way to share a real-time timeline / schedule with clients would be valuable to us. We'd also value a re-do of the Resource Planner / Scheduler that allowed us to look at forecasted work, landed business that's not yet actionable (draft tasks) and landed, actionable work. This would give us greater insight into what business we can commit to.

Overall, the software provides the functions our agency needs on a daily basis.

Vorteile:

I like that I have all our client's estimates and jobs at my fingertips when I need them, in a organized manner. I can see the overall health of a project at any given time - which helps us stay on budget. I also like being able to move employee's time around to different projects in an efficient manner - just a couple of simple clicks and the time is moved to the right place!

Nachteile:

I wish there was a way to generate a master budget for all estimates related to a specific project. Our clients are always wanting a grand total for what a project, that has multiple jobs involved, is going to cost them. We end of up having to figure this separately and if would save time and resources if this type of feature was added.

Clear and easy to use

Kommentare: Overall great experience so far, collaboration is easy and keeping track of spending / job progress / billable hours is simpler than other platforms.

Vorteile:

That the layout is clear and easy to navigate. It makes it easy to assign tasks and collaborate with the rest of the team. Also love how easy it is to track time using the Weekly View timesheet window.

Nachteile:

The financials page can be confusing when flipping between Estimates, Financials and Invoices (numbers repeat themselves, and line items are used a bit differently on each page).