Wer nutzt diese Software?

mental health, behavioral health, counseling, psychology, psychiatry, substance abuse, detox clinics

Durchschnittliche Bewertung

31 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
  • Training Live Online
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • TheraManager DocuTrac
  • http://www.docutracinc.com/
  • Gegründet 1993

Über TheraManager DocuTrac

TheraManager DocuTrac is an easy-to-use, customizable, all-in-one EMR and Practice Management software for Behavioral Health. It includes Scheduling, Electronic Billing, Assessments, Treatment Plans, Progress Notes, e-prescribing, and more. TheraManager DocuTrac is hosted in a HIPAA-Compliant cloud, and can be accessed from anywhere. We offer monthly subscriptions with no software to purchase. Please watch our Video below and contact us to request a FREE Trial.

TheraManager DocuTrac Funktionen

  • Anfangsbeurteilung
  • Behandlungspläne
  • Compliance-Verfolgung
  • EMR / EHR (elektronische / medizinische Gesundheitsberichte)
  • Einzel-Anbieter-Praxis
  • Elektronische Rezepte
  • Medizinische Abrechnung
  • Mehrfach-Anbieter-Praxis
  • Mitarbeitermanagement
  • Reklamationsabwicklung
  • Self-Service Portal
  • Stationärer / Haus-Patient
  • Termin-Erinnerungen
  • Terminplanung

Die hilfreichsten Reviews für TheraManager DocuTrac

Theramanager Saved our Organization!!

Bewertet am 7.10.2010
Sushma J.
Chief Medical Officer
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: We highly recommend TheraManager. It has been wonderful for our organzation where our clinics and group homes are scattered orver 150 miles. Our clinicians, case workers and psychiatrists appreciate real time information about clients. This is a great product. I do work at a local hospital where there are other products but Theramanager is second to none!! Theramanager Support team is wonderful and they always happy to solve problems. We love theramanager, no one at Maple Shade can imagine days before theramanager! We wonder some times, how did we ever manage before Theramanager days

Vorteile: We are a small non-for profit organization on the Eastern Shore of Maryland. When we implemented EMR we had 4 clinics, with about 15 clinicians spread in 100 mile area. All of us could access theramanager from home or remote clinic sites. This helped our billing person and certainly our collection. Within a year of implementation we doubled our collectibles with the electronic billing system, improved our documentation, ( billing person would not bill without a note in the client's record). Certainly improved our compliance with medical record, more legible records and supervisors could monitor quality of documentation. Theramanager improved communcation between the team members, case managers and psychiatrist. . Wonderful support team of Theramanager in helping us the process of rolling EMR throughout the agency. We keep all oru records of Out Patient Mental Health Center, Psychiatric Rehabilitation Service, Therapeutic group home and Therapsutic foster home in TheraManager.

Nachteile: I really can't think of any! Our organization and clinicians were apprehensive at first. CEO and I were concerned about the rolling the process. At first, like most things there were staff members who missed paper records. Now looking back, no one can imagine old days of paper records!! I needed more than 1000 characters to write Pros, but this review only allows 1000 characters, I had to use fragmanted sentence.

An Excellent Practice Database, Records and Billing Solution

Bewertet am 11.10.2010
Len L.
Owner/Therapist
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: In a previous employment I utilized a competitor's product, which had similar functionality, but customer/tech support was frustrating. TM's support staff has been the most helpful and available tech support personnel I've every encountered. They are usually available to take calls immediately, regardless of the issue. Simple questions, suggestions for improving the product or complex issues that could cripple my ability to function with my clients, are handled quickly and effectively.
Overall, I couldn't be more pleased with TheraManager. The time-saving features of this product have saved me hundreds of hours in the five years that I have been a customer and their friendly, helpful staff create a very positive customer experience. Frankly, I believe those things combined make it worth more than I have actually paid for purchase and maintenance since I've been a customer. (But don't tell TM I said that!)

Vorteile: -Very cost-effective considering features.
-Integrated combination of HIPAA -compliant client/patient medical records, appointments, therapist and office scheduling and billing tools.
-Easy to use following the initial new-user learning curve.
-Sufficiently powerful and adequate for my solo practice.
-Networking components for use in a practice with multiple staff and workstations.
-Electronic insurance billing capabilities.
-Check-in and new-client 'kiosk" feature to reduce paperwork.
-Tech and customer support--OUTSTANDING!

Nachteile: (Only minor "cons":)
-Learning curve as a new user five years ago was significant. However since that time, TM has developed easy-to-use online Help-Notes for hundreds of topics. And in addition to the Help-Notes, they have posted at least two "How-To" videos which definitely would have helped shorten that learning curve.
-Terminology for some features (insurance organizations & plans) can be confusing and not very intuitive. But in all fairness that may be more an issue of various insurance companies using different terminology for the same components.
-Limited functionality with only two types of PDA's.

This software has changed my practice.

Bewertet am 5.8.2017
Dawn L.
Owner
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My time on paperwork has increased dramatically. I also get paid much more quickly.

Vorteile: It is intuitive and easily adaptable to my needs. I love that session note creation is a mixture of quick options along with areas for longer narratives for when I need to document more in depth information. I cannot say enough good things about the software support team. Although issues with the software are rare, issues with my understanding of technology are more frequent. The members of the software team are professional, courteous and they respond immediately to concerns. From the moment I contacted them to the present, I have never experienced such a strong commitment to customer service.

Nachteile: I wish there were more templates for client letters (ie., to send to clients who are late on their payments).

Outstanding Training and Customer Support

Bewertet am 10.1.2016
Caroline S.
Psychoanalyst/Child & Adult Psychiatrist
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: TheraManager ( TM ) is a remarkably versatile and user-friendly electronic health record (EHR) that comprises a diverse suite of capabilities including but not limited to, long-range scheduling, billing and credit card payment options, links to e-prescribing via TM's contract with Dr. First, and secure patient portal capabilities via TM's agreement with Updox, and clinician 'to do' sections. This EHR responds to a wide-ranging set of clinical contexts such as individual or group practices, community agencies, health care organizations, university-based settings or private practice environments. All the separate functionalities can be learned separately or together. It is extremely easy to learn how to use the calendar and scheduling module' single or recurrent appointments can be readily scheduled or modified efficiently. The appointments are linked to the EMR where the records are associated directly with each appointment. Record keeping is entirely customizable, so that forms (eg. intake/evaluation notes/progress notes) can be developed as needed and individualized according to the particular clinicians' needs. Documents can be easily scanned and uploaded into the patient's chart, and numerous, customizable folders can be generated for a given patient's chart that keeps the records organized in a manner that allows for easy retrieval. The beauty of the link to the e-prescribing system is that all the entries of medications can be automatically connected with a given note. The billing module is also very easily managed, even for those clinicians without prior bookkeeping or accounting experience or skills. The support staff are immensely approachable, responsive, excellent teachers, and generous with their time, affording the beginning user the opportunity to establish a sufficient proficiency level within a very short time. Therefore, I would highly recommend TheraManager without any reservation.

DocuTrac/Office Therapy provide essential practice management which keeps me organized and efficient

Bewertet am 14.3.2018
Indy C.
Clinician/practice owner and manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Infinite practice managment support that ultimately sustains my business.

Vorteile: Organization of caseload, documentation capability, scheduling function, billing features, and the encapsulated streamling features of Trizetto and merchant services through Office Therapy. These are rock- star quality time savers and provide incredible support without the need for hiring human personnel support.

Nachteile: The rather tedious process of entering in appt times and having to manually enter the times of appts and clicking throught the calender instead of being able to click an arrow on the actual open calendar page to view the next day.

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