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seit 15 Jahren bei der Softwareauswahl
LiveChat
Was ist LiveChat?
Premium Live-Chat- und Help-Desk-Software für Unternehmen. LiveChat macht aus Support-Teams wahre Kundendienst-Rockstars. Die Kunden lieben es, innerhalb von Sekunden Antworten auf ihre Fragen zu bekommen. Gewinne die Herzen der Kunden dank eines erstaunlichen Kundenservices mit LiveChat - bereits mehr als 20.000 Unternehmen aus über 150 Ländern verwenden LiveChat, probiere es jetzt aus!
Wer verwendet LiveChat?
LiveChat wird von Unternehmen auf der ganzen Welt und aus allen Branchen eingesetzt. Start-Ups, kleine und mittlere Unternehmen und Konzerne vertrauen bei ihren täglilchen Kundendienst-Aufgaben auf LiveChat.
Du bist nicht sicher, ob LiveChat das Richtige ist?
Mit einer beliebten Alternative vergleichen
LiveChat
Weitere gute Alternativen zu LiveChat
Bewertungen über LiveChat
Gute Anwendung für den täglichen Gebrauch
Vorteile:
Es gefällt mir die einfache Bedienung und das gute optische Design.
Nachteile:
Der Preis dieser Anwendung finde ich ein wenig zu teuer.
In Betracht gezogene Alternativen:
LiveChat review
Kommentare: We set up a live chat for our customer on his eshop. Quick setup within a few minutes and the customer also quickly adopted the livechat window.
Vorteile:
14 day free trial version Possibility to share the screen with the customer A huge number of features such as automatic replies, switching between operators, offline messages and more.
Nachteile:
After the 14-day free version expires, you need to purchase the paid version. For some, this can be off-putting.
In Betracht gezogene Alternativen:
Great product, works and easy to use.
Kommentare: Good
Vorteile:
Easy to set up. Integrates well and is a fair price.
Nachteile:
Could be a it cheaper. Could be a bit cheaper. Not in Canadian dollars.
A review on the effectiveness of live chat
Vorteile:
The fact that you can make a live call to anybody around the globe
Nachteile:
There are at time glitches when operating or making a live chat
I panic when I hear the knock knock.
Kommentare: My experience with LiveChat is worthwhile. Aside from it's really serving it's purpose for our business, it does not make our lives complicated.
Vorteile:
As part of general sales support of our company, this software was probably the easiest that I dealt with when I was learning all our tools. It's very user-friendly, not complicated, all the buttons can be learned, and the important function of getting in touch with a customer was quick and easy. We can send photos, links, files, or what not just to make things clear to our customers. We were able to generate additional sales when we started using this app because our customer don't need to call us anymore. We were able to assist them with whatever concerns they have whether it's sales or customer service by just chatting, so this makes their lives more convenient. As an agent of our company, we know that our business is good when we always here the knock knock sound of this app because there's a potential customer on the other end.
Nachteile:
First, I'd say the cost of this app. There are other options for the same service that is cheaper that this. Second, how big of a file this app is. Desktop wise, it's fine. But on the phone, it takes up quite a storage space.
