Wer nutzt diese Software?

CaterTrax supports catering operations across the non-commercial foodservice industry, from the largest enterprises in North America to smaller self-operated locations and multi-units.

Durchschnittliche Bewertung

125 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)

Angaben zum Hersteller

  • CaterTrax
  • http://www.catertrax.com
  • Gegründet 2004

Über CaterTrax

Over 20,000 non-commercial foodservice providers in industries like higher ed, business, and healthcare choose CaterTrax's web-based solutions to streamline catering, floor stock, and take-out. CaterTrax helps in-house operations and large enterprises support their unique brand of hospitality with mobile friendly websites and powerful production management. The company supports their clients and partners with configurable solutions, 24/7 support, menu services, and accessible ongoing training.

CaterTrax Funktionen

  • Abrechnung & Rechnungsstellung
  • Angebotsmanagement
  • Auftragsmanagement
  • Bankett-Management
  • Bedienungspersonal-Management
  • Facility-Management
  • Inventarverwaltung
  • Kalenderverwaltung
  • Kalkulation
  • Kundendatenbank
  • Küchen- / Menü-Management
  • Reservierungs-Management
  • Rezept-Management
  • Veranstaltungsmanagement
  • Vertragsmanagement

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Die hilfreichsten Reviews für CaterTrax

CaterTrax is great!

Mit Google übersetzen Bewertet am 23.4.2019
Laura B.
ap clerk
Krankenhausversorgung & Gesundheitswesen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We use CaterTrax to keep track of all floor supplies in addition to using it for tracking all of our caterings. Catering orders are easy to do, and payments are easy to process, with a variety of payment options, to include secure credit card processing. We've been a customer since 2012, and it has been a very valuable piece of our food service package. I'm sure I don't utilize the reporting aspect of the software as much as I probably could, but I am able to run several different types of reports that help us keep track of product movement, sales, etc.

Vorteile: I like that CaterTrax keeps track of what was ordered, when it was ordered, when we're expected to deliver, and allows for multiple admins to manage the site-we use Catering and Floorstock modules, and I can assign floorstock orders to each nursing manager's account as an admin, and send them notifications OR opt to allow each of them to check their own account periodically. Most of my customers like ordering their supplies or caterings for meetings/events using the site.

Nachteile: The only thing I don't like is the inability to add multiple payees-some departments in our hospital share resources like coffee dispensers, and it would be handy to be able to split their billing three ways without having to do the math or account selection myself every time. It isn't difficult, just a little inconvenient. There are other things to do with customization of menus that are a little annoying, but it's beyond my or CaterTrax's control-they've been instructed by our management company to retain control over most menu development aspects of the software, so I am no longer able to customize to the degree I'd like to. We can still do custom orders, though, so there is that opportunity to manage fulfilling what our customers request beyond the regular menu.

CaterTrax Review

Mit Google übersetzen Bewertet am 23.4.2019
Ruth W.
Food Production Mananger
Krankenhausversorgung & Gesundheitswesen, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My experience is above average. The soft ware is easy to manage and user friendly.

Vorteile: The ability to look at a whole month and see all the caterings. Also, I like how I can click on an individual weeks or days. The ability to have recurring caterings without having to put each one in individually.
I like the kitchen function. It creates a list of items that are needed for each catering.

Nachteile: I don't like how we are now required to change our password every 90 days. I work in healthcare and we only have to change our master password once a year. In regards to changing our master password, a couple of weeks ago I got an email saying I had to change my password. I watched all the videos and still was not successfully in changing my password. When I called customer service for help I was number 12 in line. However, once I got a customer rep they were very nice and helpful. I am a little concern that this problem will occur every time I have to change my password. As far as a con for the software. I do not have the ability to split charges to two separate parties for one catering.

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