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seit 15 Jahren bei der Softwareauswahl

Was ist NAPA TRACS?

NAPA TRACS bietet leistungsstarke Softwarelösungen für die Kostenschätzung, technische Informationen und das Werkstattmanagement, mit denen du dein Unternehmen verwalten und ausbauen kannst. NAPA TRACS bietet die Tools, die du benötigst, um die Gesamtleistung deiner Werkstatt zu verbessern, was zu erhöhter Produktivität, Kundenzufriedenheit und Rentabilität führt.

Wer verwendet NAPA TRACS?

NAPA AutoCare-Mitglieder und professionelle Kfz-Reparaturbetriebe.

NAPA TRACS Software - 1
NAPA TRACS Software - 2
NAPA TRACS Software - 3
NAPA TRACS Software - 4
NAPA TRACS Software - 5

Du bist nicht sicher, ob NAPA TRACS das Richtige ist? Mit einer beliebten Alternative vergleichen

NAPA TRACS

NAPA TRACS

4,2 (240)
109,00 $
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Kostenlose Testversion
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4,1 (240)
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VS.
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Funktionen
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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über NAPA TRACS

Durchschnittliche Bewertung

Gesamt
4,2
Benutzerfreundlichkeit
4,1
Kundenservice
4,4
Funktionen
4,0
Preis-Leistungs-Verhältnis
4,2

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
48%
4
31%
3
14%
2
3%
1
3%
shelley
Office Manager in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Awesome Software

5,0 vor 2 Jahren

Kommentare: I really enjoy the ease of use with the program.

Vorteile:

My favorite feature about this software is the profitability worksheet. It clearly shows me what I set me goals to be and if we meet them.

Nachteile:

The part I liked least is not being able to change the Invoice date. It is needed randomly and would be a useful feature.

Mark
owner in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Be careful

4,0 vor 5 Jahren

Kommentare: The base program is great-lots of changes from legacy to enterprise-some good some not-many useful features from legacy not in enterprise-NAPA doesn't seem to be interested in suggestions from users-would recommend test driving before buying

Vorteile:

works pretty good to do daily repair orders-has some very nice features to run my business-help desk has some of the best people ever-they know the product-usually get things done properly and quickly so you can carry on

Nachteile:

For over 8 years I have been promised that "soon Tracs will allow industry wide ordering that works well" Not true! Unless you order 99% of your parts from NAPA you will not be happy. Every time I contact Tracs to find out when there will be a fix I'm given another excuse-in their defense I am using the software at no charge right now but I would much rather pay them and have the product they promised to deliver.

kevin
Office assistant in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Feels built for Windows 95

3,0 vor 5 Jahren

Kommentare: Overall, it is probably one of the least functional programs I've ever used. It's a great idea and was probably the best option a decade ago but it could use a full rebuild

Vorteile:

It's nice that it keeps track of customers, their vehicles and the repair history. I also like being able to order parts directly from the program.

Nachteile:

The software feels like it was built for old computers and has just constantly had new code dumped on top. We have issues with it nearly every day and frequently have to have support come through remote viewer and reinstall it. It has a million different functions and tools but only a very small percentage of them actually work.

Antwort von NAPA Auto Parts

vor 5 Jahren

Hey Kevin I'm really sorry to hear that you are having major issues with your program. Upon looking at your account it seems you are on our legacy platform and we recently released our Enterprise program which is our most up to date program. I'm curios to know what kind of issues you have had with legacy so that i can pas this information over to our developers. I encourage that you give us a call to discuss a demo of our newer version of the program i think this is what you could be looking for. Feel free to contact us at 800-659-3710. Thank you for your feedback.

Missy
Owner in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Love Napa Tracs and the support behind their product is amazing!

4,0 vor 2 Jahren

Kommentare: My work orders and invoices look more modern, professional. We are able to search not only NAPA but all parts vendors on one screen and see their availability. I am able to run many reports and have help customizing to my shop . All the way from the TRACS rep, conversion team, daily access to the National Trainer and the support hotline, no other company offers that support. I have an amazing team behind me. Well done NAPA and NAPA TRACS!

Vorteile:

It is up to date, user friendly, invoices and work order look professional with my customers, integrates well with many other software/products. As Tracs users, we have access to the National Trainer, [SENSITIVE CONTENT]DAILY (Mon-Fri). Also the support team behind Tracs is very knowledgeable and helpful. They are awesome. We used Mitchel 1 for 20 years and I am so happy we switched to Napa TRACS!

Nachteile:

I have asked for some features with Accounts Receivable. I have been told they are working on those and it will be in an update soon. The best part is if you work with the National Trainer which to my knowledge no others have to offer, they listen, will help in anyway they can and they work to improve their product constantly!

Michael
OWNER in USA
Automotive, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good product.

4,0 vor 2 Jahren

Vorteile:

Easy to use and easy to make estimates. Easy to look up NAPA pricing.

Nachteile:

I wish there was a way to add in additional owner info, like with a married couple, who wish I would call the one or the other at certain times. If there was a spot for two owners and a way to differentiate the phone numbers for each that would be very helpful.

Software gefunden in