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NAPA TRACS
Was ist NAPA TRACS?
NAPA TRACS bietet leistungsstarke Softwarelösungen für die Kostenschätzung, technische Informationen und das Werkstattmanagement, mit denen du dein Unternehmen verwalten und ausbauen kannst. NAPA TRACS bietet die Tools, die du benötigst, um die Gesamtleistung deiner Werkstatt zu verbessern, was zu erhöhter Produktivität, Kundenzufriedenheit und Rentabilität führt.
Wer verwendet NAPA TRACS?
NAPA AutoCare-Mitglieder und professionelle Kfz-Reparaturbetriebe.
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NAPA TRACS
Weitere gute Alternativen zu NAPA TRACS
Bewertungen über NAPA TRACS
In Betracht gezogene Alternativen:
Benefits of NAPA TRACS
Kommentare: I really like Napa TRACS. Anytime i need to access invoices or estimates i can simply hook up to my laptop and move forward. I didn't need to buy any special electronics to utilize the product. Being able to let the consumer see how professional and sophisticated the software looked was a huge bonus and made my store even more appealing.
Vorteile:
Being able to look up VIN's and license plate numbers really help in accurately identifying a vehicle.
Nachteile:
Some small glitches may occur, so you need to check your invoices before you finalize anything. Really not that big an issue, since you should be double checking anyways.
In Betracht gezogene Alternativen:
Be careful
Kommentare: The base program is great-lots of changes from legacy to enterprise-some good some not-many useful features from legacy not in enterprise-NAPA doesn't seem to be interested in suggestions from users-would recommend test driving before buying
Vorteile:
works pretty good to do daily repair orders-has some very nice features to run my business-help desk has some of the best people ever-they know the product-usually get things done properly and quickly so you can carry on
Nachteile:
For over 8 years I have been promised that "soon Tracs will allow industry wide ordering that works well" Not true! Unless you order 99% of your parts from NAPA you will not be happy. Every time I contact Tracs to find out when there will be a fix I'm given another excuse-in their defense I am using the software at no charge right now but I would much rather pay them and have the product they promised to deliver.
Feels built for Windows 95
Kommentare: Overall, it is probably one of the least functional programs I've ever used. It's a great idea and was probably the best option a decade ago but it could use a full rebuild
Vorteile:
It's nice that it keeps track of customers, their vehicles and the repair history. I also like being able to order parts directly from the program.
Nachteile:
The software feels like it was built for old computers and has just constantly had new code dumped on top. We have issues with it nearly every day and frequently have to have support come through remote viewer and reinstall it. It has a million different functions and tools but only a very small percentage of them actually work.
Antwort von NAPA Auto Parts
vor 5 Jahren
Hey Kevin I'm really sorry to hear that you are having major issues with your program. Upon looking at your account it seems you are on our legacy platform and we recently released our Enterprise program which is our most up to date program. I'm curios to know what kind of issues you have had with legacy so that i can pas this information over to our developers. I encourage that you give us a call to discuss a demo of our newer version of the program i think this is what you could be looking for. Feel free to contact us at 800-659-3710. Thank you for your feedback.
Great selection of parts for cars
Kommentare: Overall great experience to get parts as needed.
Vorteile:
I like the fact that they have a great selection of parts.
Nachteile:
Sometimes inventory and delivery can be an issue.
Love Napa Tracs and the support behind their product is amazing!
Kommentare: My work orders and invoices look more modern, professional. We are able to search not only NAPA but all parts vendors on one screen and see their availability. I am able to run many reports and have help customizing to my shop . All the way from the TRACS rep, conversion team, daily access to the National Trainer and the support hotline, no other company offers that support. I have an amazing team behind me. Well done NAPA and NAPA TRACS!
Vorteile:
It is up to date, user friendly, invoices and work order look professional with my customers, integrates well with many other software/products. As Tracs users, we have access to the National Trainer, [SENSITIVE CONTENT]DAILY (Mon-Fri). Also the support team behind Tracs is very knowledgeable and helpful. They are awesome. We used Mitchel 1 for 20 years and I am so happy we switched to Napa TRACS!
Nachteile:
I have asked for some features with Accounts Receivable. I have been told they are working on those and it will be in an update soon. The best part is if you work with the National Trainer which to my knowledge no others have to offer, they listen, will help in anyway they can and they work to improve their product constantly!
