Was ist Eaglesoft?

HIPPA-konforme On-Premise-Praxismanagementlösung, mit der medizinische Einrichtungen jeder Größe die Behandlungspläne von Patient*innen, Akten, ausstehende Zahlungen und mehr verwalten und verfolgen können.

Wer verwendet Eaglesoft?

Die Anwendung wurde für medizinische Einrichtungen aller Größen entwickelt und hilft bei der Verwaltung und Verfolgung von Behandlungsplänen von Patient*innen, Akten, ausstehenden Zahlungen und mehr.

Wo kann Eaglesoft bereitgestellt werden?

Windows (Desktop), Windows (On-Premise), Linux (On-Premise)

Über den Anbieter

  • Patterson Dental Supply
  • Ansässig in St. Paul, USA
  • Chat

Erhältlich in diesen Ländern

Vereinigte Staaten

Sprachen

Englisch

Über den Anbieter

  • Patterson Dental Supply
  • Ansässig in St. Paul, USA
  • Chat

Erhältlich in diesen Ländern

Vereinigte Staaten

Sprachen

Englisch

Eaglesoft – Videos und Bilder

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Videos zu Eaglesoft
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Kosten ähnlicher Produkte wie Eaglesoft vergleichen

Eaglesoft

N/A
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
N/A
Kostenlose Version
Gratis Testen

Eaglesoft Funktionen

  • Bestätigung / Erinnerungen
  • Bildgebung und Röntgenstrahlung
  • Diagramm-Erstellung
  • Kundenmanagement
  • Medizinische Abrechnung
  • Terminverwaltung
  • Verwaltung von Patientenakten

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Bewertungen über Eaglesoft

Durchschnittliche Bewertung

Gesamt
4,1
Benutzerfreundlichkeit
4,0
Kundenservice
4,2
Funktionen
4,0
Preis-Leistungs-Verhältnis
3,9

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
39%
4
35%
3
20%
2
2%
1
3%
Sean G.
Sean G.
Dentist in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

I much prefer EagleSoft over other Dental Practice Management software on the market.

5 vor 2 Jahren

Kommentare: I have used Eaglesoft since 2002 and am very glad I made the choice to do so. If I had to do it all over again I would not have changed a thing.

Vorteile:

It is extremely user friendly and intuitive. Most functions are graphical so if you have a difficult time doing something you can figure it out just by looking. Well integrated products including their imaging software.

Nachteile:

New staff struggle a bit because it is not the most popular software out there, but once they learn they are hooked!

Antwort von Patterson Dental Supply

vor 2 Jahren

We are happy to hear you are loving Eaglesoft. Thank you for providing feedback. If there are any additional questions or training help we can provide for some of the new staff please contact us at 800-475-5036

Nancy C.
Office Manager in USA
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Excellent Practice Management Software

5 vor 2 Monaten Neu

Kommentare: I have used Eaglsoft for more than 20 years. It is so user friendy and it is easy to train new team members to use. I have used other practice management software in the past and none of them are as good as Eaglesoft.

Vorteile:

Eaglesoft offers so many features to make practice management so much easier. Their reports, charting and treatment planning are so organized. I love the insurance aging report and how you can make notes that can be tracked and filtered through the insurance outstanding claim window. This saves so much time. There are so many features to list that we love.

Nachteile:

I would have to say the only thing as this time I would like to see improve is to be able to print patient notes from their chart note screen instead of having to go to patient master notes.

Antwort von Patterson Dental Supply

vor 2 Monaten

Thank you for taking the time to share your feedback. We are so happy to hear that you have been a customer for over 20 years and love so many things about Eaglesoft. We are also excited to share that our new Eaglesoft version 21.20 does include an update allowing you to print notes from the chart screen. Please contact our support team to get the update.

Michael M.
Dir of Information Technology / Chief Security Officer in USA
Medizinische Praxis, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Excellent "hub" for managing all aspects of your BUT Patterson's lack of attention to 2018 Security Standards should make it a non starter or at minimum give pause before implementing

3 vor 4 Jahren

Kommentare: As the Chief Security Officer and Director of IT for a mid-size dental practice, and as someone who manages Product Management for delivering enterprise security products for some of the largest organizations in the world, for all the good that Eaglesoft potentially provides to a practice, there is no way in good conscience I could / would recommend the product based on its inability, and the company's lack of desire, to address basic issues that contribute to poor security. Our practice has spend multiple thousands of dollars and increased network complexity, in order to mitigate, to our risk assessment satisfaction, and address both our HIPAA HITECH and PCI compliance obligations ariybd these basic issues. EagleSoft did take steps in version 18 to improve the security of its database and protect patent data at rest which was both commendable and expected under HIPAA HITECH. However, other basic security best practices, Patterson has demonstrated absolutely no desire or willingness to address. Prior to posting this review, I reached out to Patterson notifying them of these issues, and offering to partner with the organization to address. I was politely told "no thank you" and that "they had no intention of addressing the issues in the near future." That was in Oct 2017. The basic issues are: 1. The product forces you to have your practice users have local administrative privileges on the workstation - This runs completely counter to the "least privilege" principal of security that states that a user should have the absolute least amount of privileges required to perform a set of tasks. As a result of this requirement - we cannot sufficiently lockdown our computing environment to sufficiently address Change Management. Further, if a practice user shoul inadvertantly stumble upon something from the internet that our Symantec Endpoint protection should miss, this single issue creates a condidiotn where the malicious code can propogate across the network faster then we could contain it. That is because our staff move between 11 treatment rooms. Wev've been forced to do heavy network segmenting as a mitigation tactic so that we could contain an outbreak or other malicious code providing us sufficient time to detect and respond. There is absolutely no reason, except for lazy coding practices, that in 2018 and Windows 7 and higher platforms that Eaglesoft cannot easily adapt their Win32 UI to run without fear of error when the user is logged onto the workstation as nothing more then a local system or domain User. 2. The second security flaw is that it is predicated on an idea that all users are using a shared credential at the workstation. While I understand that this is normal behavior in historical practices, and even today in smaller practices who choose simplicity vs. other risk, the product can be and should be able to easily adapt to an environment where each practice user has their own unique network login. It is already a requirement in PCI, and expect that in future HITECH updates that multi-factor authentication, i.e. OTP will become increasingly required. This inability to cleanly address multiple user profiles results in:
2.1 Violation of security best practices because it obscures tracability of action on the network.
2.2 When each user has their own system login, Eaglesoft forces you to go in and make sure that each person is individually setup to leverage common resources like X-Rays, Oral Cameras, etc. This makes moving from room to room difficult because for less technical users it makes it impossible to seamless work in any room where they may have never worked before because configurations cannot be set at a workstation level and traverse all profiles.
2.3 Eaglesoft does not provide the ability to integrate natively with Active Directory. I can understand, and fully accept Patterson's decision for Eaglesoft itself to be its own standalone Authentication and Authorization mechanism. It makes perfect sense because Patterson does not want to have an inherent mandate that AD be a prerequisite. In small practices that would too much. However, with that said, I know for 100% sure that it is not brain surgery to equip a product with its own authentication and authorization schema to leverage AD authentication and authorization if AD is present. I've done it multiple times in multiple enterprise scale products. I would expect that it should be possible if AD is present that I should be able to map an AD account to an Eaglesoft account. Today my users have to sign on twice. Once to the workstation and then to Eaglesoft, when once would be sufficient.
To be blunt, these security issues above make it very hard for those of us with an information security background we are hard pressed to not look negligent if / when a security breach occurs and someone evaluates our due diligence against established security best practices. In summary, for all of the wonderful capabilities of Eaglesoft that in many ways makes it a "must have" for our practice. But in truth, If it wasn't for the fact that it was easier and cheaper to incur the additional network complexity and operations costs then it would be to detangle the practice's operations from Eaglesoft and migrate to an alternative platform we would have replaced Eaglesoft over a year ago.

Vorteile:

When it comes to managing the end-to-end operations of a practice, Eaglesoft really can be a one-stop solution for providers as well as the front office. This improves efficiency and drives value that can be realized from the software investment, but it really does require the organization to be "all in" with regards to fully implementing Eaglesoft to realize its full value

Nachteile:

Reporting effectively needs to be blown up and started over. While there are several out-of-box reports, there is no way to customize reporting that does not require getting Eaglesoft involved, and in many cases it goes absolutely nowhere. There are so many better reporting technologies and capabilities that enable template reports to become hundreds of other reports, and Patterson desperately needs to get a 21st century reporting capability added to the product. Eaglesoft desperately needs a new web-based UI. the 32 bit UI in 2018 is difficult, and subscribes to a user mode that is quickly becoming out dated. Watching our hygienist and doctors use the product day-in and day-out I see many areas where a new UI with a new Reporting engine would go a long long ways in rejuvenating a product that is otherwise very capable in facilitating the management of a practice

Sumeet S.
CEO in USA
Krankenhausversorgung & Gesundheitswesen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Eagle Soft

4 letzten Monat Neu

Kommentare: User friendly and simple/clean user-interface. Definitely recommend.

Vorteile:

The software is easy to use and easy train other members of our team. Extremely user-friendly. The interface is also clean and modern.

Nachteile:

X-rays uploading and loading takes some time. Also, confirmation and reminders options are not reliable so we had to sign up with a third party company.

Antwort von Patterson Dental Supply

letzte Woche

Thank you for taking the time to share your feedback! We love hearing that you find it extremely user friendly like so many of our other users. Also, we are happy to share that the latest Eaglesoft update resolves the x-ray upload/load times - please contact our support team to learn more and complete the upgrade.

Traci M.
Treatment Coordinator in USA
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Easily teachable

5 letzten Monat Neu

Vorteile:

I like that when I first used Eaglesoft, I was able to learn the most basic features very quickly. Learning more over the years, I am able to utilize most needed to get my job done as well as teach new comers.

Nachteile:

I do not like that the alerts do not pop up when I go to walk out. Some alerts we made were account related. I also wish there were a cloud-based version of this although, given the data and memory capacity, I know that would not be possible.

Antwort von Patterson Dental Supply

letzten Monat

Thank you for sharing your feedback and we are happy to hear you are sharing your Eaglesoft knowledge with others! As far as the Alerts, you can select specific areas within Eaglesoft that you alerts to appear. If you go to Eaglesoft Preferences, on the Alerts tab you can select Walkout Statement as an option for patient, account or prescription alerts to pop up. Please contact our Support team for more info if needed!