ClearDent

Beliebte Produkte


Wer nutzt diese Software?

Die Software wird bereits von kanadischen Zahnarztpraxen jeder Größe und Konstellation eingesetzt.

Durchschnittliche Bewertung

110 Bewertungen
  • Gesamt 4.4 / 5
  • Benutzerfreundlichkeit 4.4 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.3 / 5
  • Preis-Leistungs-Verhältnis 4.1 / 5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Installiert - Windows
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • Prococious Technology
  • http://www.cleardent.com
  • Gegründet 2002
  • Vancouver BC

Über ClearDent

ClearDent ist eine Lösung für das Management von Zahnarztpraxen, die entwickelt wurde, um die Schulungszeit zu verkürzen, die Effizienz der Mitarbeiter*innen zu verbessern und deine Praxis dabei zu unterstützen, alle erforderlichen Standards, Zertifizierungen und Richtlinien einzuhalten. Wenn deine Software alle deine Anforderungen abdeckt, ist kein lästiges Wechseln zwischen Programmen oder das Herausfinden der richtigen Ansprechperson für den Support nötig. Du kannst deine Praxis so digitalisieren, wie es für dich am besten ist. Planung, Bildgebung, grafische Darstellung, Perio, Praxisanalyse, eine mobile App und vieles mehr sind verfügbar.

ClearDent Funktionen

  • Behandlungsplanung
  • Bildgebung und Röntgenstrahlung
  • Diagramm-Erstellung
  • Kundenmanagement
  • Medizinische Abrechnung
  • Reklamationsabwicklung
  • Termin-Erinnerungen
  • Terminverwaltung
  • Verwaltung von Patientenakten

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Die hilfreichsten Reviews für ClearDent

Office Manager: Using Cleardent 6+, chartless for 4 years. Victoria BC office

Bewertet am 30.1.2019
Dawn F.
Office Manager
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My overall experience is very good. But just my few of my cons that I find frustrating.

Vorteile: Love the right click option to access all areas of the computer chart!! Easy to use, easy to learn. Lots of options that we haven't even begun to learn and never seem to have time for. Great that ClearDent has the option to customize per practice. The reports that I produce are very helpful. Support team is great, if someone cant help with the problem they do call back.

Nachteile: Ledger is a bit frustrating for my front end ladies, I don't find it difficult but the ladies at the front do and the patients definitely don't understand it. So requires to much explanation. I don't like the patient screen (no matter where in the program you are), it does not show the doctor that the patient sees on the top tab anywhere. Only in the personal screen. We have 4 dentist in our practice and it would be VERY helpful if the doctor they are registered with shows up at the top tab where there name is. In the insurance info screen, you offer the option of putting the fiscal year in for there plan. But soon as the year turns over the computer defaults to the calendar year. VERY frustrating, because now all the trouble we have gone through to collect accurate insurance info and put this into the persons insurance tab is now useless. So now all estimates are wrong and treatment planning is wrong if the patient is trying to stay with the confines of there plan limit. And it becomes a financial nightmare and angry patients. Wish that you could do minimal customization in the insurance tab. Eg: if a procedure is not covered on the policy the option was there to put that into the insurance screen somehow to immediately transfer that cost to the patient when submitting. EDI does not always give you a EOB sometimes just a acknowledgment. The small visual screen when submitting that the front end sees when the office is chartless. That could be a bit larger.

SPEED IN CLEARDENT NEEDS IMPROVEMENT ,

Bewertet am 31.8.2018
Darlene F.
Office Manager
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Love the program, easy of screens and use and being able to get from one area to another . Good graphics , support seems better than a year ago . Love clearconnect . Need to know how to use it better . Patients are loving it .

Vorteile: The functions are great , to see all information for patient information but a lot of clicking . Clicking from one screen to another . Pros ease of use compared to other programs .

Nachteile: Wish there was a feature showing information missing from patient info area . Like no picture on acct in schedule . The scheduler should be able to show what info is missing on chart . Emails mobiles pictures with maybe a question make ? Meaning go to patient info screen to get . The Pre Med we have to put into each appt but if in the Medical or patient screen we clicked the button and when those patients came in their appts were automatically knowledged as Pre Med IMPORAMT . Other wise can be missed. Wish when in adjustment the notes category would automatically not be checked to show on statements patients don’t need to see any individual notes only for office . PREMED needs to be automatic on any appointment showing and ticked . Not as you are putting in the appt . Too much to remember needs to shows immediately. Would like to be able to get to deposit from schedule . Printing patient receipt have to say print 2x once money taken . Should just print automatically once $ taken and processed. Schedule should be able to get to screens in other areas as well as it is the main function . Would like an icon for insurance over 3 mos outstanding on acct or it goes to orange as we should look into a acct

User friendly and nice design!

Bewertet am 21.8.2018
Julie L.
DDS
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are now able to view all EDI transaction/claims as they are kept in the patient file. We are able to send documents with encrypted passwords. We are able to do digital charting.

Vorteile: Has options for customization, easy to use scheduling and billing. Great reports for accounting. Seamless integration for Sirona xray sensors. All insurance EDI transactions are kept in the patient file for future access. Easy to shorten & lengthen appointments by pulling up & down on the appointment. Easy transition from previous software. Great training!

Nachteile: Unable to double click on items in drop box to preview the appointment.
Few options for "grey notes" or Mark as it's labelled, would be nice to have color options & more customization.
Unable to merge categories in documents for patient documents that were imported from previous software .
Can only skip ahead + 1 mon, 3 mons, 4 mons, 6 mons, 9 mons or next day in calendar, would be helpful to be able to click skip ahead 1 week.
It's too easy to "remove patient from database", extra security should be added.
It's impossible to delete/move a document in a patient file if it was entered incorrectly after locked.
Cannot choose email as preferred method of contact - only phone numbers.
Preferred name doesn't replace legal name in schedule, it's added in to the appointment description but not bolded or another color to bring attention to staff.
When a primary insurance changes or is removed from primary insurance holder, it still remains on other family members files, it should be removed immediately once primary has been updated.
When exporting 1 xray, all existing xrays and photos are exported as well.
Encrypted emails only have the attached document/file encrypted but not the email itself (can only encrypt documents/files - we thought the capability extended to any email sent through Cleardent).
The fees to add on the option to text patienst is ridiculously expensive.
When "confirming" appointments, the appt has a "C" but doesn't have the option to change color.

Antwort des Softwareanbieters

von Prococious Technology an 26.10.2018

Hi Dr. L, thanks so much for your thorough review! Sounds like ClearDent is working really well for you, which is fantastic. But, you do have a number of smaller issues that we may be able to help with. If you're open to it, you may benefit from a session with a trainer to walk you through how to handle some of things your struggling with, or show you a different way of doing things that could prove to be more efficient. If you're interested, give us a call at 1-866-253-2748.

Pretty decent practice management software

Bewertet am 22.8.2018
Hor tak Z.
Dentist
Krankenhausversorgung & Gesundheitswesen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall it has been working for us. We hardly use the support so the yearly cost for that is a bit high I find especially when you add it up over the years. A per call charge instead might be a good option for them to offer for the offices that rarely call for support.

Vorteile: I like that everything is integrated - digital charting, radiographs, ledger and is easy to work with.

Nachteile: I didn't like that the EDI claims weren't automatically handled by the software into the ledger, but I hear this has been incorporated in a more recent version. Also sometimes upgrading to the new version taxes older computers so hardware upgrading is needed. That seems related to inefficient programming since this type of software isn't normally CPU intensive I would think. Maybe the more current versions don't require the latest and greatest CPU power. I don't know.

Antwort des Softwareanbieters

von Prococious Technology an 26.10.2018

Thank you for the review Dr. Z. Great to hear feedback like this. ClearDent is a very large program, so there are some technical requirements in order to run it. We don't often hear that they are too high though, so there may be a simple fix that an IT professional can help you with if you want to upgrade to the latest version. And yes, EDI claims are automatically added into the ledger! Luckily EVERY update from ClearDent is completely free, so when you're ready to upgrade, just let us know.

Comprehensive

Bewertet am 21.8.2018
Robert B.
Business Management Consultant
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have been happy with ClearDent and our practice is 100% using it. From billing, scheduling, charting, and to do lists, it is all in ClearDent.
They pride themselves in the support and rarely do we wait to get in touch with a support person and 99% of the time they fix the issue.
Feature requests and improvements are less responsive, but still good. We do recommend ClearDent to our colleagues.

Vorteile: It integrates well with all our equipment, digital radiographs, etc.
Support is excellent, with any issues dealt with quickly so that we do not lose productivity

Nachteile: You can 'see' the different modules and how they got added on to the base system - still all works, but not always as convenient or consistent as you would expect.
The reporting modules are awkward and it takes a while to understand them, and they don't export well to something like excel so we can do other analysis. What you see on the screen, is not what gets printed and with older staff on the front desk that 'need' to work on paper, they often print something like a recall patient list not realizing it will be 50 pages.

Antwort des Softwareanbieters

von Prococious Technology an 5.10.2018

Thank you for your very flattering review, Robert. Great to hear that our hard work is paying off for your practice. Rest assured that we continue to work to improve our software even further!

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