Wer nutzt diese Software?

Carriers, third-party administrators, public entities and self insured organizations in administering claims for all lines of business including workers compensation, auto, liability and property.

Durchschnittliche Bewertung

6 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen
  • Preis-Leistungs-Verhältnis

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
  • Training Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • JW Software
  • http://www.jwsoftware.com
  • Gegründet 1989

Über FileHandler

FileHandler Enterprise is an intuitive claims administration system designed to help streamline and automate workflows for the claims and risk management market. Complete with new dashboards, reporting functionality, business intelligence tools, and improved security, FileHandler Enterprise is the new benchmark for Claims Management Software.

FileHandler Funktionen

  • Alarmfunktion / Benachrichtigungen
  • Betriebsrisiko-Management
  • Compliance Management
  • Geschäftsprozess-Steuerung
  • IT-Risikomanagement
  • Internes Kontrollmanagement
  • Korrekturmaßnahmen (CAPA)
  • Management by Exception
  • Mobiler Zugriff
  • Prädiktive Analytik
  • Reaktions-Management
  • Rechtliches Risikomanagement
  • Reputationsrisikomanagement
  • Risikobewertung
  • Wirtschaftsprüfung
  • Compliance Management
  • Elektronische Ansprüche
  • Fall-Management
  • Formularverwaltung
  • Kundenmanagement
  • Nachverfolgung der Anspruchsresolution
  • Nachverfolgung von Eigenbeteiligung & Selbstbehalt
  • Papierbasierte Ansprüche
  • Sachverständigen-Management
  • Verwaltung der Zahlenden
  • Öffentliche Verwaltung

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Die hilfreichsten Reviews für FileHandler

Vast reporting capabilities

Bewertet am 11.9.2015
David G.
Assistant Vice President
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: We have been using Filehandler since 2011. With respect to the onboarding process all throughout present day, their people have been terrific in their responsiveness and ability to understand our needs. The system accurately and sufficiently captures the bulk, if not all, of the information needed on any particular file. The reporting capabilities are vast, and with a basic understanding of how to run an Ad Hoc search, one can learn very quickly how to manipulate data to forecast and manage with ease. The only con that I could possibly describe at present is the lack of compatibility with browsers other than IE. In addition, we would hope the future will bring some additional search functions, as searches with only partial information in some fields is limited. Without a doubt we can say that FileHandler has greatly improved the way our organization operates on a day to day basis, from tracking our employees' time to regularly reporting to our clients.

FileHandler by JW Software...Great Product...Great People!

Bewertet am 8.9.2015
Joshua C.
Owner
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I have been using FileHandler since 2006 and purchased it for my own company in 2010. The FileHandler product provides everything a TPA needs to effectively manage their clients' claims today, and in the future, as it continues to change with the demands of the industry. FileHandler is extremely easy to use, it has robust business rules, adhoc reporting and the flexibility to meet the unique needs of our individual clients. Every year JW Software enhances the product with direct input from their customer base, which is why we feel it will continue to provide the functionality needed in the future. In addition to the great software, they have always provided excellent customer service and support. We have had virtually zero down time outside normal updates and/or data conversions.

We have utilized JW Software for the past 20 years and they have been outstanding in all aspects.

Bewertet am 17.9.2015
Diana C.
President & CEO
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: They have updated their platform as technology has developed to provide us with the latest and greatest technology.
Their customer service is outstanding.
Their software is easy to navigate and provides us with the opportunity to customize fields to meet our needs. Our clients are always very impressed with our system.

I have been in the business for 28+ years, this is the easiest system to learn.

Bewertet am 9.9.2015
Gretchen F.
Training and Quality Manager
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Absolutely love JW software's product, very easy to use. Customer Service is great, always get someone on the phone, always willing to help out and make sure you understand. Love the way they can customize anything to accommodate our needs. Very user friendly and easy to navigate.

Great Product, Great Service

Bewertet am 23.10.2015
Arlye P.
Application Support Lead
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: A very well designed product which manages an extensive amount of detail and a very responsive vendor. The customer service JW Software provides is exemplary.

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