--- description: Detaillierte Informationen über StarChapter zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: StarChapter Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Vereinssoftware](/directory/30113/association-management/software) > [StarChapter](/software/57588/starchapter) # StarChapter Canonical: https://www.capterra.com.de/software/57588/starchapter Seite: 1 / 28\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/57588/starchapter?page=2) > Vereins-Management-Software für freiwillige Vorstandsmitglieder, die Zeit und Geld sparen wollen\! > > Bewertung: **4.2/5** von 656 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet StarChapter? StarChapter arbeitet direkt mit Leitern der Ortsverbände, den nationalen Verbänden, Verwaltungsgesellschaften für Vereinigungen und anderen Mitgliedsorganisationen zusammen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 656 Nutzerbewertungen | | Bedienkomfort | 3.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Star Chapter - **Gegründet**: 2008 ## Gewerblicher Kontext - **Startpreis**: 119,00 $ - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Anwendungsmanagement - E-Mail Marketing - Elektronische Zahlungen - Eventplanung - Gebühren-Management - Kartenverkauf - Kommunikationsmanagement - Kontakt-Datenbank - Mitglieder-Datenbank - Mitglieder-Gemeinschaften - Mitglieder-Portal - Mitgliederkommunikation - Mitgliederverzeichnis - Mitgliedschaftsarten - Mitgliedschaftsverlängerung - Registrierungs-Management - Umfragen & Feedback - Veranstaltungsmanagement - Website-Management - Zahlungsabwicklung ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Vereinssoftware](https://www.capterra.com.de/directory/30113/association-management/software) ## Ähnliche Kategorien - [Vereinssoftware](https://www.capterra.com.de/directory/30113/association-management/software) - [Mitgliederverwaltung Software](https://www.capterra.com.de/directory/20045/membership-management/software) - [Event Management Software](https://www.capterra.com.de/directory/20030/event-management/software) ## Alternativen 1. [GrowthZone](https://www.capterra.com.de/software/124449/growthzone) — 4.4/5 (291 reviews) 2. [Novi AMS](https://www.capterra.com.de/software/188714/novi-ams) — 4.9/5 (131 reviews) 3. [YourMembership](https://www.capterra.com.de/software/76329/yourmembership) — 3.8/5 (174 reviews) 4. [Glue Up](https://www.capterra.com.de/software/134209/glue-up) — 4.5/5 (197 reviews) 5. [MemberLeap](https://www.capterra.com.de/software/47310/memberleap) — 4.8/5 (107 reviews) ## Nutzerbewertungen ### "StarChapter for Non-Profit Organizations" — 5.0/5 > **Jacoby** | *27. November 2023* | Non-Profit-Organisation Management | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: StarChapter combines a lot of separate programs we previously used into one easy to access program. It manages email forwarders, displays sponsors logos on our website, and automatically updates based off of when the sponsor has paid through. StarChapter also allows us to setup email templates that are automatically sent to new or lapsed members which eliminates the need for our membership chair to constantly have to remember to check our rosters and compare them month to month. > > **Nachteile**: The administration side of the website turned out to be a little more challenging than we originally expected. Some of the functions and website design aren't as intuitive as we would have liked and has required additional training for the less tech savvy members on our board. > > Starchapter has saved our organization a lot of money by reducing the subscriptions we had into one program. Setting up the website was easy to do with the SC support team, there were a few add-ons that we didn't anticipate that cost a little bit more, but we still saved hundreds by switching to StarChapter. Our organization is super excited to enhance our online presence with our members and sponsors through StarChapter\! ----- ### "Professional site without requiring a background in website design" — 4.0/5 > **Heather** | *23. Juni 2026* | Personalwesen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: StarChapter is a fantastic platform for our association chapter because it provides many features that are plug and play, so our site looks professional without requiring a background in website design. It allows us to manage our event and membership and it's an excellent value for the money compared to competitors. > > **Nachteile**: Some of the ready to go templates are not easy to manipulate with regards to formatting. The features that would allow easy changes to font, indents, spacing and tables are difficult to format and often require extra time and steps to achieve the desired result. > > Overall, our association chapter is pleased with StarChapter and would recommend it to other chapters. ----- ### "Don't purchase it\!" — 1.0/5 > **Angry** | *23. Juli 2026* | Hausmeisterservice | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: The website functions seamlessly with the system. We moved to StarChapter expecting a reliable association management system with responsive customer support, but our experience has consistently fallen short of expectations. The platform has not delivered the functionality, stability, or service we were promised. Only the website works well. > > **Nachteile**: Everything. The errors and the lack of support or care when we contact you to have things fixed. Our experience has been extremely frustrating. The platform is plagued with bugs, ongoing errors and timeouts, and features that either do not work as advertised or require repeated support requests, incognito windows, and other browsers to get things like photos uploaded. The biggest disappointment has been customer support. Communication is inconsistent, and there is little sense of urgency or accountability. As an association management company serving multiple nonprofit organizations, we rely on our AMS every day. Instead of helping us operate more efficiently, StarChapter has created additional work, member frustration, and lost confidence in the system. I have since transitioned away from this system with other clients and will do the same for this last one soon\! > > Awful. Overall, our experience has been overwhelmingly negative. We invested significant time and resources implementing the platform, only to encounter continuous technical issues and inadequate support. Rather than being a partner in our success, StarChapter has become a source of ongoing operational challenges. We cannot confidently recommend the platform to other associations based on our experience. We hope this feedback is taken seriously and leads to meaningful improvements in both the software and the level of customer service provided. ----- ### "Great Solution for Small Organization" — 5.0/5 > **Beth** | *10. Juni 2026* | Hochschulbildung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: This software provided the critical software for our small professional organization at a reasonable price. It allows us to have a website and collects dues as well as capture registrations for our annual conference. We love the credit card payment solution and reporting integrated within the system. > > **Nachteile**: The one drawback for us is the awkward way memberships are by person instead of by company. There are extra steps to complete to keep all people from the same company listed as paid members. > > They have been great to work with. Support tickets are generally resolved in 24 hours. Help information is available online to solve many questions for ourselves. ----- ### "Starchapter Review - EA" — 5.0/5 > **Emely** | *23. Juli 2026* | Unternehmensberatung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It's an all-in-one platform. Combines membership management, event registration, email marketing, website management, and payment processing in a single system. > > **Nachteile**: While the built-in website tools are convenient, organizations looking for highly customized designs may find them less flexible than dedicated web platforms. This is a common concern among association management systems designed for ease of use. > > Overall really great\! If i have an issue, I usually get a response right away and they provide helpful links. ----- Seite: 1 / 28\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/57588/starchapter?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/57588/starchapter) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten