Wir helfen Unternehmen seit 18 Jahren,
bessere Software zu finden

Was ist StarChapter?

Freiwillige Vorstandsmitglieder von Ortsverbänden sparen Zeit und Geld mit StarChapter! Die Software kombiniert E-Mails, Event-Registrierung, Mitgliedschaft, Website-Design und die Zahlungsabwicklung an einem Ort. Ein engagierter Spezialist wird mit Dir zusammen einen Service einrichten, das Projekt koordinieren und Benutzer schulen, auch wenn der Vorstand sich in einer Übergangsphase befindet. Kunden erhalten rund um die Uhr Zugang zum technischen Online-Support und unbegrenzte Industrie- und Schulungsressourcen.

Wer verwendet StarChapter?

StarChapter arbeitet direkt mit Leitern der Ortsverbände, den nationalen Verbänden, Verwaltungsgesellschaften für Vereinigungen und anderen Mitgliedsorganisationen zusammen.

StarChapter Software - 1
StarChapter Software - 2
StarChapter Software - 3
StarChapter Software - 4
StarChapter Software - 5

Du bist nicht sicher, ob StarChapter das Richtige ist? Mit einer beliebten Alternative vergleichen

StarChapter

StarChapter

4,2 (634)
58,00 $
Monat
Kostenlose Version
Kostenlose Testversion
53
Keine Integrationen gefunden
3,7 (634)
4,1 (634)
4,3 (634)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
25,00 $
Monat
Kostenlose Version
Kostenlose Testversion
90
23
4,6 (10.088)
4,4 (10.088)
4,3 (10.088)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

Weitere gute Alternativen zu StarChapter

SurveyMonkey
Am besten bewertete Funktionen
Befragungs-/Umfragemanagement
Berichterstattung / Analyse
Umfragenerstellung
MemberPlanet
Am besten bewertete Funktionen
Gebühren-Management
Mitglieder-Datenbank
Mitgliederverzeichnis
Moodle
Am besten bewertete Funktionen
Kursverwaltung
Lernmanagement
Tests/Bewertungen
Microsoft 365
Am besten bewertete Funktionen
Dokumentenspeicher
Filesharing
Werkzeuge zur Zusammenarbeit
RegFox
Am besten bewertete Funktionen
Online-Anmeldung
Registrierungs-Management
Zahlungsabwicklung
Weebly
Am besten bewertete Funktionen
Anpassbare Vorlagen
Drag-and-Drop
Website-Management
GoDaddy Website Builder
Am besten bewertete Funktionen
Bearbeiten in Echtzeit
Website-Management
Zielseiten / Web-Formulare
Kommo
Am besten bewertete Funktionen
Kontakt-Datenbank
Lead-Erfassung
Leadmanagement
Neon CRM
Am besten bewertete Funktionen
Kontaktmanagement
Spenden-Tracking
Spender-Management

Bewertungen über StarChapter

Durchschnittliche Bewertung

Gesamt
4,2
Benutzerfreundlichkeit
3,7
Kundenservice
4,3
Funktionen
3,8
Preis-Leistungs-Verhältnis
4,1

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
47%
4
34%
3
15%
2
3%
1
1%
Mary
Mary
Director of Education
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Don’t do it

2,0 vor 3 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Stephanie
Stephanie
System Administrator in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A comprehensive chapter Management Solution

4,0 letztes Jahr

Kommentare: It has significantly improved our chapter's efficiency in managing memberships, events, and communications. The consolidated platform has made our administrative tasks more streamlined and accessible.

Vorteile:

StarChapter offers a comprehensive solution for chapter management, making it a go-to for association leaders. The membership management features are robust, providing seamless tracking of member data, event registrations, and communication.

Nachteile:

Customization options for the website design could be more extensive. While the provided templates are functional, more flexibility in design elements would be appreciated.

Antwort von Star Chapter

letztes Jahr

Thank you for taking the time to share your feedback.

Forrest
Webmaster in USA
Non-Profit-Organisation Management, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good integrated system

5,0 letztes Jahr

Kommentare: StarChapter has streamlined our website management with its extensive proprietary integration. Although they have just raised their prices, it is still a reasonable value and the simplest way for us to pull all of our functions together.

Vorteile:

We went with StarChapter because it integrates website, membership management and email into one system. StarChapter is based on WordPress, which makes for easier learning for users already familiar with WordPress. Event management is a plus. There's an extensive knowledgebase for help and StarChapter support department is very responsive.

Nachteile:

1. The system is so feature rich that there is a substantial learning curve to master the full capabilities. 2. Although webpage editing is based on WordPress' block editor, the content editing and navigation editing is a bit clunky. Fortunately, there is a source code (HTML) option, but StarChapter inserts additional tags based on its CSS. 3. The elimination of 3rd party payment processors in favor of its proprietary (and extra cost) StarPay system means we have to use payment links to the processor instead of keeping everything within StarChapter.

Antwort von Star Chapter

letztes Jahr

Thank you for your feedback, we appreciate it as it helps us improve our offerings.

Denice
Administrative Assistant in USA
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

VASHRM Review

3,0 letztes Jahr

Vorteile:

The ease of tracking current members, maintaining conference attendees and payments for these things.

Nachteile:

It is not very user friendly. Nothing is simple. I can't just go to one place to do what I need to do, there are other steps that are critical to do before I can do what I need to. I frequently don't know what those steps are, it is not obvious. The knowledge base is not at all helpful. If I don't use words that the search will pick up on, I don't get the information I need. I frequently get results that have nothing to do with what I need. A lot of my members have problems making credit card payments.

Antwort von Star Chapter

letztes Jahr

Thank you for taking the time to share your feedback. If you need additional training, please reach out to our team and we will schedule that for you.

Glenn
President in Kanada
Hausmeisterservice, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Perfect product for non-profits

5,0 letztes Jahr

Kommentare: Fantastic! We were looking to rebuild and rebrand our website several years ago and I was informed of the product by IFMA International. $50/month is way better than $10,000 to develop and implement a web page.

Vorteile:

The ease of use and support that we need

Nachteile:

There's nothing that we don't like! It fits perfectly with our needs and budget

Antwort von Star Chapter

letztes Jahr

Thank you for taking the time to share your feedback.

Logan
Vice President of Strategic Development in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Value

5,0 vor 2 Jahren

Kommentare: I've worked with Star Chapter since 2010. They have been responsive, easy to work with and great to problem solve with. I like the ease of use for my staff as well as our volunteers that want to dig in on the admin side. We have about 20 clients on the platform which allows all of our staff to work on something in StarChapter. We are able to enhance other websites based on new features we see or something a client asks for on one we can implement for others. They have been a great partner.

Vorteile:

For an affordable price, your association can host their website and manage it easily. It has all of the features needed where you don't have to have 1000 platforms and systems to manage and keep track of logins for.

Nachteile:

The biggest complaint I hear is that the meeting registration has one to two too many pages to click through vs. being a one page sign up. That would be a great feature to enhance.

Antwort von Star Chapter

letztes Jahr

Thank you for your feedback, we appreciate it as it helps us improve our offerings.

Michael
Board Member in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

One stop platform for managing an organization

5,0 vor 7 Monaten

Vorteile:

The website is very professional and helps get members engaged.

Nachteile:

We had some hiccups on setting up our email side of the system. But was able to get them worked out. More of a "I didn't know this about" kind of situation.

Antwort von Star Chapter

vor 5 Monaten

Thank you for taking the time to share your experience, we appreciate your feedback.

Kim
Executive Director in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

TCEL

3,0 letztes Jahr

Kommentare: Without a consultant to help with the process it would have been more difficult.

Vorteile:

I had used it before. Not sure what else you want me to say.

Nachteile:

The email system, it is the worst part of the system. the new system is very un-user friendly.

Antwort von Star Chapter

letztes Jahr

Thank you for taking the time to share your feedback. If you need additional training, please reach out to our team and we will schedule that for you.

Becky
Executive Director in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

StarChapter Fits the Bill for Us

5,0 vor 7 Monaten

Kommentare: It has been the best program I have used and I have worked with three different programs over the last few years as I manage multiple groups.

Vorteile:

The ease of event management from setting up registration to handling check in.

Nachteile:

I have a little difficulty with web changes but that is probably more my lack of knowledge than the program itself

Antwort von Star Chapter

vor 5 Monaten

Thank you for taking the time to share your feedback. If you need additional training, please reach out to our team it is included in your subscription and we will schedule that for you.

John
Treasurer in USA
Rechtsberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

AAPI Satisfaction Review

5,0 vor 7 Monaten

Kommentare: Great company to work with and very helpful staff.

Vorteile:

Ease of use & great customer support and technical support.

Nachteile:

Nothing. We have experienced some glitches over the years that are to be expected with any software program, but you have great tech support!

Antwort von Star Chapter

vor 5 Monaten

Thank you for taking the time to share your experience, we appreciate your feedback.

Tetyana
Treasurer in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

GBTA Rocky Mountain Chapter

4,0 vor 7 Monaten

Kommentare: It is a good product and helps us with chapter management and event organization. With additional options for reporting and arrangements set up - it would be better.

Vorteile:

There are a lot of support materials and videos, and the knowledge is intuitive and can be learned and applied easily.

Nachteile:

There are very limited options, payment processing is expensive, reporting is static, and it can't be modified a lot. Would like more reporting options and templates.

Antwort von Star Chapter

vor 5 Monaten

Thank you for taking the time to share your experience, we appreciate your feedback.

Debra
Association Executive in USA
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

StarChapter

5,0 vor 2 Jahren

Kommentare: Overall StarChapter has been a tremendous help with our association management. It has made my job so much easier. The system is easy to manage and maintain. Our members are happy with being able to make payments easier.

Vorteile:

StarChapter set up our website with our assistance, gave us minimal training, and responds quickly to any questions I might have. They provide help to my questions about adding to, deleting, and changing the website. StarChapter is my first experience with managing a website and has been a very easy to learn and maintain.

Nachteile:

There are certain parts of our paperwork processes that have been a bit difficult to get used to on a website. But the StarChapter allows you to create support tickets to get assistance on adding or changing information. If the website does not allow certain additions, then the support area sends our suggestions to their management.

Antwort von Star Chapter

letztes Jahr

Thank you for taking the time to share your experience, we appreciate your feedback.

Polly
Executive Director in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

I love StarChapters

5,0 vor 2 Jahren

Kommentare: Amazing! StarChapters staff is super friendly and willing to help. I enjoy working with the team.

Vorteile:

I use StarChapters for multiple things. Website, Bulk Email, track membership, Meeting registration & so much more. Its easy to use and user friendly even if your not tech savey.

Nachteile:

For tickets - You don't have a live chat option. I have to put in a ticket and wait, and hope you get to me quickly. There's no phone number to call when your stuck and need just a little bit of help to keep moving forward.

Antwort von Star Chapter

letztes Jahr

Thank you for taking the time to share your experience, we appreciate your feedback.

James
President in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Works for our Needs

4,0 letztes Jahr

Kommentare: It functions well. I'm not a heavy content creator, rather more of an information gatherer. I sometimes find it hard to filter on what I need, but it is navigable.
I found the previous page difficult as I was character limited but it didn't tell me that.

Vorteile:

It allows us to post our events and classes; it pulls data from our HQ; Templates are manageable

Nachteile:

Setting up templates are not always intuitive; Should offer credit card swipes like hotels so purchases are held until a date we designate. (e.g. offer a class on Jan. 1st. all registrations before Jan. 1st are verified credit, but not charged till Jan. 1st)

Antwort von Star Chapter

letztes Jahr

Thank you for taking the time to share your experience, we appreciate your feedback.

TIMOTHY
Partner in USA
Versicherung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good product, expensive fees

4,0 vor 7 Monaten

Kommentare: The service works well and provides a lot of value.

Vorteile:

Event setup, management, and rsvp tracking are all pretty seamless.

Nachteile:

Costs are high. Annual costs, monthly costs, and per transaction costs add up. Many of our attendees bypass StarChapter and pay at the door to avoid those higher processing fees.

Antwort von Star Chapter

vor 5 Monaten

Thank you for taking the time to share your experience, we appreciate your feedback.

Debbie
Executive Director in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Features are good, look and use is not up to par

3,0 vor 2 Jahren

Kommentare: When I have questions, I don't receive answers only direction to the overall help site that doesn't answer the question directly or takes tons of research. When I have received emails back about my questions, it is not helpful and really a bit rude and so I won't use the help feature any longer.

Vorteile:

The StarChapter system seems to have all the features needed to manage our organization

Nachteile:

The website look is not antiquated. Management of the site is cumbersome and not easy.

Antwort von Star Chapter

letztes Jahr

Thank you for taking the time to share your feedback. If you need additional training, please reach out to our team and we will schedule that for you.

David
Project Engineer in USA
Design, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

ASHRAE StarChapter Review

4,0 vor 11 Monaten

Kommentare: Overall experience has been positive. StarChapter looks so much better than our previous website. Even with its cost and difficulties I believe StarChapter still allows for easy updates for the important things like events.

Vorteile:

StarChapter makes it easy to schedule events and email reminders about the events.

Nachteile:

The emails all have the same sort of bland look to them and they seem hard to customize. Certain file storage options are not easy to use on the website. Creating and managing pages can be difficult and the content customization seems to crash frequently.

Antwort von Star Chapter

vor 10 Monaten

Thank you for taking the time to share your feedback. If you need additional training, please reach out to our team it is included in your subscription and we will schedule that for you.

Jessica
Membership Director in USA
Professionelles Training & Coaching, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Works for What We Need

3,0 letztes Jahr

Kommentare: It's something I've gotten mostly familiar with after years of use, but we always have the disclaimer for new board members that it is not super user-friendly and we'll be available to help.

Vorteile:

The member roster and event management are useful for our Chapter.

Nachteile:

The overall usage and content manager is not very user-friendly and the processes for creating templates, designing web pages, etc. is convoluted.

Antwort von Star Chapter

letztes Jahr

Thank you for taking the time to share your experience, we appreciate your feedback.

Michele
President in USA
Non-Profit-Organisation Management, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Room for Improvement

4,0 letztes Jahr

Vorteile:

Navigating StarChapter for our SMPS chapter has been a bit challenging, as its interface can be less intuitive than desired, a bit slow and clunky. However, given the national requirement, we recognize its necessity in managing our non-profit organization. The learning curve aside, StarChapter proves valuable in allowing us to promote our programs through one system. Although there's room for improvement in user-friendliness and functionality, we appreciate the platform's overall ability to be our one-stop shop for event management tasks.

Nachteile:

Making changes is extremely difficult and there aren't any design/template options. Additionally making editing pages is extremely slow and time consuming.

Antwort von Star Chapter

letztes Jahr

Thank you for taking the time to share your experience, we appreciate your feedback.

Robb
President in USA
Architektur & Planung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Ease of Use

5,0 letztes Jahr

Vorteile:

The ability to import membership excel files monthly to update distribution lists. The storage functionality of our monthly newsletters.

Nachteile:

At times it is difficult to fins where content is nested under to make changes to the website. It takes practice to become proficient in finding these nestings.

Antwort von Star Chapter

letztes Jahr

Thank you for taking the time to share your experience, we appreciate your feedback.

Nate
Treasurer in USA
Anwaltskanzlei, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great solution for our Association!

4,0 letztes Jahr

Vorteile:

The ability to manage the website, events, payments all in one place. The ability to set up communications for our association to go out.

Nachteile:

No cons to talk about. It is a great product!

Antwort von Star Chapter

letztes Jahr

Thank you for taking the time to share your feedback.

Sarah
Manager, Marketing in USA
Bau, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Gets the job done

3,0 letztes Jahr

Vorteile:

It gets the job done but is a bit cumbersome.

Nachteile:

It's finicky and lacks the ability to customize for our organization's needs.

Antwort von Star Chapter

letztes Jahr

Thank you for your feedback, we appreciate it as it helps us improve our offerings.

Kathy
President in USA
Onlinemedien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Neutral Opinion

3,0 letztes Jahr

Kommentare: Neutral - I don't use the dashboard as much as if our chapter were much more active.

Vorteile:

Support is easy and fast. The staff is helpful.

Nachteile:

Website dashboard could be more user friendly

Antwort von Star Chapter

letztes Jahr

Thank you for taking the time to share your feedback.

Jackie
Retired in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User friendly

4,0 vor 2 Jahren

Kommentare: My overall experience with StarChapter is good, and it performs well.

Vorteile:

The software is mostly user-friendly and customer service is quick to respond to questions.

Nachteile:

Our use of StarChapter is not integrated into other applications. It would be very helpful to be able to use coupons toward membership dues for both new members and renewals. We give free memberships occasionally and would like to offer discounts to some students from time-to-time.

Antwort von Star Chapter

letztes Jahr

Thank you for taking the time to share your experience, we appreciate your feedback.

Melissa
Traffic Engineer in USA
Tiefbau, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Works well for general purpose use but starts to crack at the edges

4,0 vor 2 Jahren

Kommentare: Overall the experience has been mostly positive. I wish StarChapter would make more of an effort to incorporate a few small enhancement requests I've made, mainly allowing users to select the time zone of a meeting when setting one up.

Vorteile:

StarChapter is easy to use once you get over the initial learning curve and there are a lot of resources provided to help with setup. Our website works well for most purposes and is easy to update and manage.

Nachteile:

StarChapter does not seem to handle special use cases very well. Our organization spans several time zones but meetings can only be set in the time zone of the administrator. The platform cannot process payments from outside our country which creates some issues for us as well as people from Canada regularly come to our events.

Antwort von Star Chapter

letztes Jahr

Thank you for taking the time to share your feedback.

Donna
Association Executive in USA
Immobilien, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Update this software!

3,0 vor 2 Jahren

Kommentare: It's just OK

Vorteile:

There is nothing that stands out as something I like.I use it because for me there is no alternative.

Nachteile:

No compatible with QuickBooksLimiting email programCS often takes too long to respond and they frequently refer you back to the tutorials. Lengthy steps to do produce a survey, newsletterVery limited use of graphics

Antwort von Star Chapter

letztes Jahr

Thank you for taking the time to share your feedback.