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StarChapter
Was ist StarChapter?
Freiwillige Vorstandsmitglieder von Ortsverbänden sparen Zeit und Geld mit StarChapter! Die Software kombiniert E-Mails, Event-Registrierung, Mitgliedschaft, Website-Design und die Zahlungsabwicklung an einem Ort. Ein engagierter Spezialist wird mit Dir zusammen einen Service einrichten, das Projekt koordinieren und Benutzer schulen, auch wenn der Vorstand sich in einer Übergangsphase befindet. Kunden erhalten rund um die Uhr Zugang zum technischen Online-Support und unbegrenzte Industrie- und Schulungsressourcen.
Wer verwendet StarChapter?
StarChapter arbeitet direkt mit Leitern der Ortsverbände, den nationalen Verbänden, Verwaltungsgesellschaften für Vereinigungen und anderen Mitgliedsorganisationen zusammen.
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StarChapter
Bewertungen über StarChapter
Don’t do it
In Betracht gezogene Alternativen:
Service, Price and Functionality
Vorteile:
I've used StarChapter for more than 10 years. The platform is very user-friendly and customer service is top notch. The knowledge base is thorough and easy to navigate.
Nachteile:
When membership dues are variable based on size, the platform isn't intuitive. Flat dues work great!
Antwort von Star Chapter
vor 3 Jahren
Wow thank you for being a long time StarChapter user and for taking the time to share your experience, we really appreciate your feedback.
Room to grow from Good to Great
Kommentare: We like the website front and back end management. We like the calendaring. We like event management, although it can be improved. The webstore is generally good, but would be much better with financial integration and a more standard order to ship process flow and functionality; i.e., bundling. E-mail communications are good; however, e-mail address flagging and rectifying is AWFUL, and we strongly disagree with StarChapter's interpretation of the regulations.
Vorteile:
StarChapter offers good functionality and management for an affordable price. It puts our website and association management into the cloud, where it belongs, and doesn't require a high degree of tech savvy to manage the site or our day-to-day activity.
Nachteile:
The lack of a financial interface is PAINFUL, and it has resulted in higher than usual external accounting expense to make sense of what we do.
Antwort von Star Chapter
vor 2 Jahren
Thank you for your feedback, we appreciate it as it helps us improve our offerings.
Good for the basics
Vorteile:
StarChapter combines all of the functions chapters use for membership/website/registration under one "roof". This can save time and provide additional functionality.
Nachteile:
The options for website customization are quite limited, and the design options are very basic. Some functions also do not work well which can be aggravating.
Antwort von Star Chapter
vor 5 Jahren
Thank you for your feedback, we really appreciate it as it helps us improve our product. Our new layout series, the M Series, is available! The announcement has had an overwhelming response. We are currently scheduling redesigns to this new layout series. If you'd like to add your chapter to the waitlist to start the new year with a new look, please submit a ticket to our support team. The impact of a brand-new website design on an organization can be significant to your membership, sponsorship, and volunteer programs.
StarChapter review
Kommentare: It is a great BASIC service for organizations that do not need more than basic functionality and features and do not have a web wizard on staff. I believe there are better services out there, but the trade-off is expense and experience/knowledge in working with websites.
Vorteile:
Ease of setup and updating the site with current material
Nachteile:
We have not had some of the functionality that other competitors provide; batch membership dues processing/payment, integration with member ID badges to swipe and log attendance at events, no ability to send automated "attendance certification" email to members who attended an event (we could do this initially but was lost during a recent update to email functions). There have been other features that we would like to have but don't recall right now.
Antwort von Star Chapter
vor 2 Monaten
Thank you for taking the time to share your experience, we appreciate your feedback.
Great bang for your buck
Kommentare: Solid experience with their team and product. The service help desk is very responsive.
Vorteile:
Effective, easy to use, efficient tool. Can't do EVERYTHING, but you depending on what's valuable, you can make excellent use of the tools included. All in one spot. Vs. 6 different logins, 6 different tools, etc. Membership, website management, event registration, email marketing - simple.
Nachteile:
We haven't found things that are glaringly bad. Having a student member component was not something we've solved long term. We'd love to have a student member category so students can sign up at a student rate, and right now we can't do that. It has to be done manually.
Antwort von Star Chapter
vor 6 Monaten
Thank you for taking the time to share your experience, we appreciate your feedback.