Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist StarChapter?

Freiwillige Vorstandsmitglieder von Ortsverbänden sparen Zeit und Geld mit StarChapter! Die Software kombiniert E-Mails, Event-Registrierung, Mitgliedschaft, Website-Design und die Zahlungsabwicklung an einem Ort. Ein engagierter Spezialist wird mit Dir zusammen einen Service einrichten, das Projekt koordinieren und Benutzer schulen, auch wenn der Vorstand sich in einer Übergangsphase befindet. Kunden erhalten rund um die Uhr Zugang zum technischen Online-Support und unbegrenzte Industrie- und Schulungsressourcen.

Wer verwendet StarChapter?

StarChapter arbeitet direkt mit Leitern der Ortsverbände, den nationalen Verbänden, Verwaltungsgesellschaften für Vereinigungen und anderen Mitgliedsorganisationen zusammen.

StarChapter Software - 1
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Du bist nicht sicher, ob StarChapter das Richtige ist? Mit einer beliebten Alternative vergleichen

StarChapter

StarChapter

4,2 (622)
53,00 $
Monat
Kostenlose Version
Kostenlose Testversion
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Keine Integrationen gefunden
3,7 (622)
4,1 (622)
4,3 (622)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
6,99 $
Monat
Kostenlose Version
Kostenlose Testversion
68
13
4,5 (13.584)
4,3 (13.584)
4,3 (13.584)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Zahlungsabwicklung

Bewertungen über StarChapter

Durchschnittliche Bewertung

Gesamt
4,2
Benutzerfreundlichkeit
3,7
Kundenservice
4,3
Funktionen
3,8
Preis-Leistungs-Verhältnis
4,1

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
47%
4
34%
3
15%
2
3%
1
1%
Mary
Mary
Director of Education
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Don’t do it

2,0 vor 2 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Jacoby
Jacoby
Chapter President in USA
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

StarChapter for Non-Profit Organizations

5,0 vor 7 Monaten

Kommentare: Starchapter has saved our organization a lot of money by reducing the subscriptions we had into one program. Setting up the website was easy to do with the SC support team, there were a few add-ons that we didn't anticipate that cost a little bit more, but we still saved hundreds by switching to StarChapter. Our organization is super excited to enhance our online presence with our members and sponsors through StarChapter!

Vorteile:

StarChapter combines a lot of separate programs we previously used into one easy to access program. It manages email forwarders, displays sponsors logos on our website, and automatically updates based off of when the sponsor has paid through. StarChapter also allows us to setup email templates that are automatically sent to new or lapsed members which eliminates the need for our membership chair to constantly have to remember to check our rosters and compare them month to month.

Nachteile:

The administration side of the website turned out to be a little more challenging than we originally expected. Some of the functions and website design aren't as intuitive as we would have liked and has required additional training for the less tech savvy members on our board.

Antwort von Star Chapter

vor 6 Monaten

Thank you for taking the time to share your experience, we appreciate your feedback.

Roxane
Executive Director in USA
Non-Profit-Organisation Management, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Good Choice for Non Profits

4,0 vor 3 Monaten

Kommentare: Overall it has been good. The price was fair at setup, though the yearly fees have gone up already. Customer service is pretty helpful. There is still room for growth for them and I hope they will add features in the future.

Vorteile:

The staff was very helpful migrating our old website to StarChapter. We use them for events, event registrations and membership in addition to our general website. The customer service usually responds with help in a day or two.

Nachteile:

There are some things we wish it would do. It would be nice to have a schedule manager for our events. It would also be helpful if there was an easier way to include free membership in our registration for an event. The newsletter is adequate by not fantastic and I wish there was a way to email beyond our members/non members list occasionally. Some basic functionality, like sub-sub menu items would be helpful.

Antwort von Star Chapter

vor 2 Monaten

Thank you for taking the time to share your experience, we appreciate your feedback.

Allison
Executive Director in USA
internationale Angelegenheiten, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Platform with tremendous promise & responsive customer service, but has a steep learning curve.

3,0 vor 3 Jahren

Kommentare: StarChapter's pitch is that they provide an efficient and effective CRM and website solution for small, under-resourced associations. Three months in, I can see how it will become that solution with a significant investment in time. In the interim, we have lost some business and aggravated some members and it will take time to recoup those losses. At the same time, it is real value for the money. Trying to replicate the functions included in StarChapter through other platforms or combinations of platforms would be everywhere from 50% to 125% more than StarChapter.

Vorteile:

First, StarChapter has a solid value proposition for a small organization -- competitive with Wild Apricot and similar "value" options. However, biggest selling point is its customer support. Unlike Wild Apricot, StarChapter doesn't outsource set up and has an in-house design team that walks you through the process. (start up cost 1/3rd of what I was quoted to set up a Wild Apricot site!). They were very accommodating and worked hard to create a web layout that replicated our branding image, and were able to integrate some external features. The final product exceeded expectations at launch, and was handled seamlessly.

Nachteile:

The steep, steep learning curve and the absence of an on-call service line. Although the set up was excellent, I was not ready to manage the system on my own when we launched. As a result, I really struggled to complete basic tasks, and made lots of errors that resulted in member frustration or confusion. I was able to send in support tickets and get responses - usually within 24 hours, but the damage was often done by the time I got an answer. I think a comprehensive user manual - whether on-line or downloadable, would be really helpful. The knowledge base is very segmented and it's not easy to get step by step instructions when you need them.

Antwort von Star Chapter

vor 3 Jahren

Thank you for your feedback, we really appreciate it as it helps us improve our product.

Tom
President in USA
Personalwesen, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great bang for your buck

5,0 vor 3 Monaten

Kommentare: Solid experience with their team and product. The service help desk is very responsive.

Vorteile:

Effective, easy to use, efficient tool. Can't do EVERYTHING, but you depending on what's valuable, you can make excellent use of the tools included. All in one spot. Vs. 6 different logins, 6 different tools, etc. Membership, website management, event registration, email marketing - simple.

Nachteile:

We haven't found things that are glaringly bad. Having a student member component was not something we've solved long term. We'd love to have a student member category so students can sign up at a student rate, and right now we can't do that. It has to be done manually.

Antwort von Star Chapter

vor 2 Monaten

Thank you for taking the time to share your experience, we appreciate your feedback.

Candice
Association Executive in USA
Immobilien, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

StarChapter = Success

5,0 vor 3 Monaten

Vorteile:

StarChapter is an easy and effective event management system. Entering meeting details is a breeze and downloading related reports. We also utilize StarChapter for membership management and website updates.

Nachteile:

The backend for website management is a bit more complex that WordPress but having it integrated into one software is a nice touch.

Antwort von Star Chapter

vor 2 Monaten

Thank you for taking the time to share your experience, we appreciate your feedback.