Wer nutzt diese Software?

Fitness-Studios und Fitness-Clubs jeder Größe, Studios, Gruppenfitness, Single-Site- und Multi-Site-Anlagen sowie Franchise-Unternehmen.

Durchschnittliche Bewertung

95 Bewertungen
  • Gesamt 4.6 / 5
  • Benutzerfreundlichkeit 4.6 / 5
  • Kundenservice 4.8 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.7 / 5

Produktinformationen

  • Startpreis 85,00 $/Monat
    Preisinformationen
  • Kostenlose Version Ja
  • Gratis Testen Ja, Kostenlose Testversion
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Treshna Enterprises
  • http://www.gymmastersoftware.com/
  • Gegründet 1996

Über GymMaster

GymMaster wurde für Fitness-Clubs entworfen - ein Genuss zu bedienen und schnell zu erlernen. Verwalte deinen Club von überall auf jedem Gerät mit automatischer Abrechnung, automatischer personalisierter Kommunikation sowie einem erweiterten 24-Stunden-Zugang-Steuersystem, für ultimative Kontrolle. Steigere den Umsatz und lass sich deine Mitglieder online registrieren. Und sobald diese Mitglieder sind, können sie online buchen & zahlen über dein eigenes Mitglieder-Portal auf deiner Website. Sieh, was GymMaster heute für dich tun kann und buche eine kostenlose Demo!

GymMaster Funktionen

  • Abrechnung & Rechnungsstellung
  • Besuchermanagement
  • Inventarverwaltung
  • Marketing-Management
  • Mitglieder-Portal
  • Mitgliedschaft-Management
  • Mobiler Zugriff
  • Online-Buchungen
  • Team-Management
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme
  • Verkaufspunkt POS
  • Website-Management
  • Zahlungsabwicklung
  • Abrechnung & Rechnungsstellung
  • Inventarverwaltung
  • Marketing-Management
  • Mitarbeitermanagement
  • Mitgliedschaft-Management
  • Online-Buchung
  • Self-Check-in/-Check-out
  • Unterrichts- und Stundenplanmanagement
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme
  • Vertragsmanagement
  • Zahlungsabwicklung
  • Ausschuss-Management
  • E-Mail Marketing
  • Gebühren-Management
  • Mitglieder-Datenbank
  • Mitglieder-Portal
  • Mitgliedertypen
  • Mitgliederverzeichnis
  • Mitgliedschaftsverlängerung
  • Veranstaltungsmanagement
  • Verwalten von Anwendungen
  • Website-Management
  • Zahlungsabwicklung
  • Inventarverwaltung
  • Kreditplanung
  • Mitarbeiter-Management
  • Online-Zahlungen

Die hilfreichsten Reviews für GymMaster

Gym Master Wins.

Bewertet am 26.9.2019
Paul R.
Director
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have owned and managed gyms for over 18 years and used the best software providers on the market that money can buy from staff/schedules/PT's/check-ins/POS/invoicing/online stores/reporting etc, anything a gym uses I've seen in most platforms & with out a stretch GM leaves the best of them for dead. Honestly if your considering starting to use member management for your gym/PT clients or switching GM will give you everything you need. If your unsure, hook up the free trial and don't be shy to call support, I've spoken with pretty much all staff and they all go above and beyond. This is very rare to find so I can only assume management is bang on perfect.

Vorteile: Customization GM offers is brilliant and extremely flexible. The dashboard is accurate and doesn't require double checking in reports, it's "at a glance" format tells me all the crucial things I need to know without wasting hours of running reports and filtering in excel like other providers I've used in the past. GM has saved me time and in turn money because of this. Boasting a huge degree of customization, I've found there's still a few things I'd like done - as soon as I raise a ticket with my request, less than 24 hours later I have a reply and usually they can provide what I've requested in the next 24 hours. AMAZING, considering other providers rarely reply to the first request at all. Support staff are probably the best I've ever seen. Nothing's too hard, and whilst I understand I am suppose to book in training times to use the platform, they never mind if i just pick up the phone for a quick chat to query things. There customer service is that of a face to face skilled/genuine salesman, not something you expect from a tech company in another country. Not to mention the rep in accounts & the rep in development, true to there word and make it all too easy. GM You have blown me away.

Nachteile: CON: I'm addicted to using it because it's so enjoyable to use and user friendly. So that's the con, it takes up to much of my time cause I love using it. HA HA HA. Truly no con here. Maybe some time zones get displayed in NZ rather than my Adelaide time zone. Again GM fix it straight away.

Antwort des Softwareanbieters

von Treshna Enterprises an 3.10.2019

Hi Paul
WOW, we are feeling very humbled by your feedback. It's great to hear that our software has been so enjoyable to use. We also take pride in responding to clients requests as we know we are continually improving the system for our end users.
If you have any further suggestions for improvement please don't hesitate to let us know, the support / development team are always ready to take the call.
Thank you again for the wonderful feedback.

Problem Solvers

Bewertet am 30.8.2019
Linda L.
CEO
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: A business partnership with the customers interests at heart. We are all human and mistakes are made but I really appreciate a supplier who you can talk to and who love their product enough to change it to meet a customers needs. Other competitive products on the market have you talking to hourly rate call centre support or sales staff and there is an empty feeling of not being heard. You are always heard at GymMaster and they genuinely try and help, every time.

Vorteile: - Customer support is always willing to tailor a solution to your problem with ease. If they can't figure out the problem they will take a couple of days to create code to fix your problem or create a solution
- A system ideal for gyms that isn't group class focused
- An all in one package

Nachteile: - It's bugs. Alot of reader bugs, but again the support team are fast at resolving the bugs, but it would be better and less stress on their staff if the bug issues were just resolved once and for all.

Antwort des Softwareanbieters

von Treshna Enterprises an 16.9.2019

Thank you for this review Linda, it's great to see our support team working with you to create solutions. We are continuously working to reduce bugs in the software, and appreciate your support and feedback with this.

Why GymMaster works for our business!

Bewertet am 29.8.2019
Sebastian E.
Director
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It has been good. I feel that there could be some more proactive support in regard to the features as we have had to do most of the learning going in blind and did not realise its full potential.

Vorteile: The software provides valuable and necessary automated communication features as well as key seasonal data indicators that allow us to target, improve and grow our business. It provides a more substantial overview of our overall business health.

Nachteile: There is nothing I don't like as it works for us and the system as been continually evolved and improved over the years due to the diligence of the GymMaster development team. We are always forthcoming with new ideas and requirements for the system and the team as been very proactive in improving our experience. It just gets better and bette. I would like to see on the main data dashboard page a graph with metrics and filters indicating clearly what our average member subscription value is per week/fortnight/month without having to generate a report. Also a very clear a "Year to Date" overall revenue graph with filters.

Antwort des Softwareanbieters

von Treshna Enterprises an 2.9.2019

Hi Sebastian and Thanks for your review! It's great to hear you are finding the automation and KPIs helpful in growing your business!

Your feedback is very valuable to us in improving the system (and our training techniques) for your business and others - we will be sure to take your pointers on valuable metrics, graphs and training onboard in the ongoing development of GymMaster.

Practicality and ease of use was outstanding

Bewertet am 23.6.2019
Vincent A.
Director
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, my experience with GymMaster Software has been a positive one. I have used other similar software's, but none have compared to the ease of use of GymMaster. If we have ever had an issue, support is always there to help. The freedom of our members having access to their own portal for personal training programs and bookings was also beneficial. In conclusion, the practicality and ease of GymMaster was outstanding, and I would recommend the software to anyone in the Health and Fitness industry.

Vorteile: - Ease of Use
- Access to statistical business data
- Member portal; in which members can access personal training files and book in sessions if they wish
- Great customer service team always willing to help with inquiries
- Being able to track members and payments with ease

Nachteile: - Would be better if tailgating software was more compliant with my security system of choice

Antwort des Softwareanbieters

von Treshna Enterprises an 24.6.2019

Hi Vincent
What great feedback, thank you. Thrilled to hear GymMaster is easy to use as we do try to make things as intuitive as possible for our clients. We have a great support team here to assist with any queries you may have.
Thank you for your support over the years.

Fantastic Software!

Bewertet am 30.4.2019
Clare T.
General Manager
Automotive, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: While there are a few small changes i might make to really make this software a perfect fit for our business, overall our experience has been exceptional. Everyone we have worked with at GymMaster has been absolutely PHENOMENAL. Even for being on the other side of the globe and in a completely different time zone, they have been amazing at getting back to us quickly when we had any questions or minor issues. I highly recommend this software based on their exceptional service alone!

Vorteile: The GymMaster Software has been absolutely great for our business. We are actually a Car Wash but have been able to implement the GymMaster Software to manage our Unlimited Wash memberships as well as to use as our regular POS system. The POS part of the software has been very easy for our employees to use and making changes in the settings is quick and simple, especially when it comes to adding or changing products or memberships.

Nachteile: I wouldn't say that we disliked anything about the software but there were a few areas that could be tweaked to better serve other types of businesses, like our car wash. It would be great to be able to switch between users more easily. Our employees got frustrated logging out of one users profile and into theirs so we eventually just left it logged in under my profile and everyone just used that. It would be more user friendly (for multiple users like at our business) if there could be a way to have a basic version up and have users prompted to enter a user number or password when they complete certain functions like ringing up a customer or adding a new member. For cash transactions It would be helpful if the receipts could show how much was paid and how much change is due to the customer. or have a window pop up showing how much change a customer is supposed to receive. It would also be great to have the ability to turn off or customize certain fields such as medical information or member details as we don't need it but could use that section to track other information such as the vehicle information. For us, our memberships are attached to a vehicle and not to a person so it would be fantastic to have an option to track memberships in that way. It would also be great to have the option to use a barcode on a membership card or vehicle sticker instead of the RFiD tags.

Antwort des Softwareanbieters

von treshna Enterprises an 1.5.2019

Thank you so much for this feedback Clare, I have passed on your fantastic ideas and requests for a more specific type of software to be developed.
It has been an absolute pleasure working with you and we hope to be in touch with you in the near future with a more tailored software solution

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