MEX Maintenance

MEX Maintenance Review

Kommentare: MEX is already showing the business that we are top heavy with trades waiting around for break downs, with this information we now can plan more effectively by having trades onsite when required to carryout planned maintenance activities and not just be a breakdown team giving them more machine up-time.

Vorteile:

MEX is by far one of the best CMMS I've used so far in my career its functionality makes it an easy system to implement which intern gives eases of use to the end user (maintenance trades), Also regions is a great tool to setup multiple site locations across the business ensuring we have a standardised asset tree and control files,

Nachteile:

Mex today requires further development by giving you the ability to import rosters into your schedule which will give you better planning functionality

MEX Review

Kommentare: Overall we have found MEX easy to use and customisable to meet our needs.

Vorteile:

MEX is great for customisation - we can do most of the customisation ourselves, and for more complicated changes, the MEX team are helpful and responsive. This means we can adjust the system to meet our processes, not the other way around.

Nachteile:

MEX can be a bit hard to use on mobile devices. Some features are not usable, and the layouts can be hard to see.

MEX at Golden Bay Cement

Kommentare: MEX are quick to offer solutions, but do not always listen to the Customer. Time will resolve that as the relationship between the new Maintenance Manager and MEX evolves.
Integration has proven difficult and there are still issues to be dealt with. GBC is actively working on a plan to address issues and tighten up the integration performance.
There is great scope for improvement at GBC, and there is a plan to address that. There is a lack of both ownership and understanding below the Maintenance Manager, a legacy of the previous Maintenance Manager. Again, GBC is working to address that.

Vorteile:

The software is simple in nature. This makes learning the product easy, and training is accomplished with minimum fuss. The application is solid, the releases (Builds) are reliable. Support is top notch, and very responsive.

Nachteile:

GBC did not make a great job of establishing their deliverables for the software. As a result, the product has been slow to deliver a lot of the benefits which are clearly there for the taking. A change of Maintenance Manager so soon after go-Live did not help GBC in achieving its goals either, but that is being addressed by the new Maintenance Manager.

Multicap Maintenance MEX Review

Vorteile:

Asset management, Work Order management, Key management, Request Listings and History all very good components and good to use. Customer Service is very good MEX are always willing to help whenever I call and all staff are kind, polite and helpful. No one has ever been dismissive or rude.

Nachteile:

MEX does not talk to our Finance System and this makes life very difficult to enter invoices and close work orders. There are a few items that cannot be changed, if a mistake is made in selecting an asset in a request and then a Work Order is created then you cannot change the asset selected in the request, same with accidently creating a work order instead of attaching an already existing work order. This cannot be changed either.

MEX = KISS Value for money.

Kommentare: This software is ideal for small to midsize business.
The ease of use is that actual day to day users will love it.
Value for money.

Vorteile:

Extremely easy to use..Everything flows nicely, and easy to find Does the basics well.. WO-PO connection parts booking etc easy. WO PO process easy and well thought out. The PM is part is simple and easy to use. Parts easy to book to WO/PO or raising thru PMs. Ops(Online Request) works well.. MEX app works well.. Stores module well thought out-easy to use.. Support is excellent. Buying the software is extremely cheap, and is value for money. Searching for anything within the system easy. Easy to customize the interface with no programming skills. Because the accounts side of things is basic it is actually easy to understand. Asset tree structure easy to use, and simple to walk thru assets details. Printing attaching documents simple. Screens are quick to load (optimize with profiles and ranges).

Nachteile:

Financial side is a bit basic, will be limiting for large companies. Scheduler system not the best. Even thou pages are infinitely customizable for users there is a compromise with the screen tlagging ages to load/freezing.. The odd annoying bug. Tailored to fleet/mining.. Wire frame reports a bit on the basic side. MEX app only IOS.