Wer nutzt diese Software?

Organizations with physical security departments, including law enforcement, higher education, K-12 schools, healthcare, gaming, hospitality, corporations, private security, government, and more.

Durchschnittliche Bewertung

83 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Omnigo Software
  • http://omnigo.com/
  • Gegründet 1993

Über Omnigo

Omnigo Software is the leading provider of public safety, incident reporting, and security management solutions for law enforcement, education, healthcare, gaming, hospitality, and other enterprises, offering easy-to-use applications that provide actionable insight for making more informed decisions. Over 2,000 customers trust Omnigo solutions to help law enforcement and security professionals secure their organizations property, protect against revenue loss, and ensure safer tomorrows.

Omnigo Funktionen

  • Berichterstattung und Statistik
  • Betreff-Profile
  • Datenmanagement
  • Kontaktmanagement
  • Störfallmanagement
  • Datensammlung
  • Ermittlungsmanagement
  • Kontrollpunkt-Tracking
  • Kundenmanagement
  • Mehrfache Alarm-Warteschlangen
  • Störfallmanagement
  • Veranstaltungsmanagement
  • Außendienst Berichterstattung
  • Beweismanagement
  • Ermittlungsmanagement
  • Fall-Management
  • Integration der Gerichtsverwaltung
  • Tatort-Management
  • Terminplanung
  • Verbrecher-Datenbank
  • Versenden
  • Verwaltung von inneren Angelegenheiten
  • Vorfall-Mapping
  • Zertifizierung-Management

Die hilfreichsten Reviews für Omnigo

The most bang for your buck!

Bewertet am 6.12.2016
Captain richard M.
Captain
Strafverfolgung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The enterprise program is one of the most complete entry level systems around with expandability and design options that rival much more expensive competitors. With over 12 years in the partnership we couldn't be happier with the product! The ability to run reports in an instant, document compliance with ease, and manage the daily operational needs of the department is supported with a robust system on a minimal platform. The web based software frees up on site storage space while maintaining security and back ups through a variety of backend options. The only thing better than the product is the phenomenal customer support! In over a decade there has not been one item that wasn't rectified immediately, completely, and with the utmost of professionalism! If you are looking to upgrade your current system, ask yourself the same thing we did. What is more important than getting someone immediately to address your needs regardless of time or need? For us it was a no brainer. Report Exec Enterprise from CESI is the par excellance we choose over and over again each day!

Vorteile: The adaptability and integration options.

Nachteile: I haven't found it yet

Hands-off maintenance is a huge plus

Bewertet am 6.12.2016
Tom F.
Sr. Systems Administrator
Hochschulbildung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I really enjoy the enterprise software that is hosted remotely on the Competitive Edge servers. It takes one more administrative/maintenance responsibility off our shoulders, ensures that we're always running the latest edition of the software, and utilizing the latest features. I also like the fact that my staff can access it from anywhere they have an internet connection - previously the program was only available on our local network. The only thing that keeps me from giving it 5 stars across the board is the dispatch module's continued reliance on locally-installed software. I was sold on this product due to all of the above-stated reasons but was quite disappointed to learn that there was still on-site maintenance requirements for the dispatch users. Any time the server/database gets updated, we have to locally update the required dispatch software. I am hopeful that this can be remedied in the future and this will truly become a cloud-hosted product.

Vorteile: Versatile features, hosted off-site, very accessible/responsive support staff

Nachteile: The need for local software on the dispatch module

Report Exec is a sound product

Bewertet am 6.12.2016
John F.
1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Report Exec is ideal for any Security or Law Enforcement firm whom wishes for incident report accountability. The Dispatch program is especially useful for operations involving multitasking of many individuals and tasks by a single dispatcher. Their customer service and tech support teams are attentive and responsive.
If I were to critique a feature of the program it would be the use of vehicle tracking. It seems primarily designed for Law Enforcement, issuing tickets and detailed insurance/legal claim information (monetary values, legal fees, etc.). As a Security entity, our need is more for registering vehicles with associated tags and occasionally logging citations. I would also like there to be a West Coast presence to allow for Administrative training courses. I feel it would be beneficial to the customers if they could manage and facilitate their own systems with less manufacturer assistance.

Vorteile: The Dispatch software. The ability to multitask several Officers and assignments by one or two individuals is key to a competent workflow with minimal resources.

Nachteile: The lack or difficulty in customization.

ReportExec Dispatch and Reports

Bewertet am 16.12.2016
Matt J.
Secuirty Supervisor
201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall the software is very helpful and easy to use with great features that fill most of our needs. At times the new features or updates can be frustrating but still not a hindrance to get use to it.

Vorteile: Usefulness and reports.

Nachteile: At times can be slow, especially dispatch. I do not like the new(er) report view that relies on filters instead of being able define a search in individual fields.

Great Software and Support

Bewertet am 6.12.2016
Cameron C.
Sergeant of Communications and Administration
Öffentliche Sicherheit, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Working with Report Exec for 6 years now, there has never been a time where I have felt unimportant. Tech Support is ready to lend an assist, quick response and aids in the "I forgot how to's." The integration of information is excellent and is the one-stop shop for our public safety needs. I am excited about the new features in development and look forward to the continued partnership between PBA and Report Exec.

Vorteile: Integration, all aspects of Report Exec talk to each other. Dispatch initiates all activity for the officers, so the connection between both Dispatch and Report Exec allows for the flow from one to the other and vice versa.

Nachteile: The Scheduling Module is a little complicated to use due to the dynamic nature of our institution and providing coverage.

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