Aeries SIS

School Software

Kommentare: This is a good system once you know how to use it.

Vorteile:

With recent updates you can easily switch between district and school level databases, as well as between school years.

Nachteile:

Sometimes the whole system is down or running very slowly

Aeries

Kommentare: Overall the software is helpful and had achieved the needs it was supposed to cater to. I just wished there were more training. Well at this point I don't need this anymore as my last high schooler graduated.

Vorteile:

This was introduced through the school and was just a user so as far as my needs to check attendance and grades it was easy to deploy

Nachteile:

There are hard navigation tools that are not easy to follow, so sometimes gets frustrating as you can accomplish what you want

I wish I would have never chosen Aeries

Kommentare: Hating myself for making this choice.

Vorteile:

Not at all an improvement from my previous vendor. I HAD to move here because my previous vendor got rid of their product.

Nachteile:

Our school previously used Illuminate. Their software looks amazing, they are constantly improving their functions. Their support was AMAZING. I LOVED calling their support because they were always so helpful. Some of their technicians recommended Aeries and it was a tough decision to make but ultimately that's where we've landed. Aeries support and training is TERRIBLE. Their support docs and videos are 2 hour long- it is not easy to parse through any of it to get quick answers to simple problems. They have a support number but all they do is create a ticket for you. There is no such thing as immediate support in Aeries no matter how pressing your problem is. More than one of their support people have told me that I don't understand what they are telling me when I implore for immediate help because in the end it's just not how they are set up so ultimately they don't care. Their systems also don't speak to each other. For example the enrollment system has a completely different log portal than their admin system. When families submit applications I then have to IMPORT those individuals into the Aeries admin system. So it's like having a 3rd party app. Even when it comes to support their systems are not integrated. I emailed in asking to have a co-worker added to be able to call and submit tickets ( because otherwise she can't!) and was asked to provide more info on this employee because the support people cannot see users. I WISH i would have gone anywhere else but Aeries.

Easy for parents to use

Vorteile:

Easy for parent to keep track of their children and teachers their students

Nachteile:

Email address need to be more simple for students

Teacher Using Aeries

Kommentare: It is fine. I would say it does the job and has a lot of ability to be able to customize, but sometimes it is frustrating and slow.

Vorteile:

It has become better recently with the ability to import scores a little easier. It still doesn't really know what category to import things coming from classroom but overall it is fine. We mostly use it just for attendance and grades.

Nachteile:

The importing in classroom, the lagging that it sometimes does, and the length it takes to verify grading completed, as well as change categories are all a pain.