DirectLine

DirectLine

von Megamation Systems

Wer verwendet DirectLine?

DirectLine CMMS is designed for medium to large enterprise wide implementations. We specialize in customized software for manufacturing and food production.

Was ist DirectLine?

Reduce maintenance and inventory costs while boosting efficiency - all for a low monthly fee. With Directline Web-based EAM/CMMS service, you get an advanced maintenance management solution that can be scaled easily, whether you have a few users in one site or hundreds of users in multiple plants in several time zones. Backed by unlimited training and support, DirectLine boasts 25 years of successful implementations. No wonder 99% of users say DirectLine meets their needs year after year.

DirectLine – Details

Megamation Systems

http://www.megamation.info

Gegründet 1986

DirectLine – Preisübersicht

DirectLine ist verfügbar ab 395,00 $/Monat. DirectLine bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für DirectLine findest du unten.

Startpreis

395,00 $/Monat

Preisinformationen

All-inclusive implementation, 24/7 support and unlimited training.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

DirectLine Funktionen

CAFM Software (Computer-Aided Facility Management)
Anlagegegenstand-Management
Arbeitsauftragsverwaltung
Bestandskontrolle
Besuchermanagement
Für Schulen
Geräte-Management
Gewerbliche Immobilien
Inspektions-Management
Kreditplanung
Lieferanten-Management
Raumverwaltung
Störfallmanagement
Vorbeugende Wartung
Wohnimmobilien
Zimmer-Planung
Abrechnung & Rechnungsstellung
Inventarverwaltung
Kalibriermanagement
Kundendienst-Historie-Nachverfolgung
Mobiler Zugriff
Schlüssel & Schloss-Management
Techniker-Management
Vorbeugende Wartung
Abrechnung & Rechnungsstellung
Arbeitsauftragsverwaltung
Inventarverwaltung
Kalibriermanagement
Kundendienst-Historie-Nachverfolgung
Mobiler Zugriff
Prädiktive Wartung
Schlüssel & Schloss-Management
Techniker-Management
Terminplanung
Verfolgen von Vermögensanlagen
Vorbeugende Wartung

DirectLine – Nutzerbewertungen

Zeigt 5 von 31 Nutzerbewertungen

Gesamt
4.5/5
Benutzerfreundlichkeit
4/5
Kundenservice
4.9/5
Funktionen
4.3/5
Preis-Leistungs-Verhältnis
4.5/5
Frank S.
Control Engineer
Elektrische/elektronische Fertigung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 12.7.2018

"Great software and support. They are always willing (and able!) to work with you, whether its a problem or enhancements."

Kommentare: We've been actively using Megamation for all of our facilities since 2010 and haven't looked back since.
I recommend Megamation without reservation; try it.

Vorteile: This is a powerful, full featured, world-class, CMMS system quite able to handle all that you can throw at it. Support is outstanding.
Where they really shine is; As our business needs change, they listen and respond accordingly. This isn't something you find elsewhere.
It has features we haven't yet even used, but plan to as we grow.

Nachteile: Not much not to like. Online documentation is at times, vague or not current. But, all you need to do is give them a call to clear something up.

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 12.7.2018
Denise K.
Asst Director of Budget & Planning - Facilities
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 6.6.2017

"We are a College campus using DirectLine since 2012. The Mobile app in 2017."

Vorteile: Megamation has been able to customize DirectLine for our situation. We've been able to set up On-Demand inspections that will create a work order if a deficiency is found. Great for dorm room and mechanical equipment inspections. Their Mobile app that allows maintenance workers access to their work orders from a smart device (Kindle or phone).  The adoption of mobile work request system eliminates the printed copies, allows for receipt of work requests in the field, and improves staff productivity by refocusing time spent on paperwork to time spent in the field. I find their customer service/help desk to be very responsive and quickly solve whatever issue we may have.

Nachteile: Because the software is customize-able, it took us a while to understand our real needs and how we could make the software work best for us. It was very helpful when Megamation put us in contact with a retired College Facilities person that understood the DirectLine system and the needs of a college system.

  • Quelle des Nutzers 
  • Bewertet am 6.6.2017
Bryan C.
Lead Engineer
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    Nicht bewertet
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 2.3.2011

"Review - Elkay Mfg"

Kommentare: The program is very good for smaller users or users with few locations. As long as the program is setup correctly it is easy to use and users can work with it right away. We have been successfully using it for four years now and have increased the number of users each year.

Vorteile: Program is very simple the learn and use. I have setup new plants / users in as little as 3 months time. Most users report the program being simple to use with a short learning curve. Customer support is helpful and available via phone or online 'shadowing' which also helps users with training. Most of my requests for customization have been completed with little or no charge in a very short time. Administration of the program is very easy. I can update user profiles, and/remove functionality and perform many other customizations without contacting DirectLine. We don't own anything so there is no hardware to maintain and upgrade over time. We don't need to maintain the software either as maintenance is included in the annual service agreement. This reduces the burden on our IT staff.

Nachteile: As a large user the cost approaches that of a purchased system especially when looking at the cost over several years. The system is a stand alone installation and is not integrated with our ERP software. This has made it difficult to use the pruchasing and inventory modules available in the program. System does not currently give us the ability to query all of our plants at once. We have to run multiple reports and merge the data. Limited availability of KPIs or visual reporting. Export data has to be manipulated in Excel to produce charts and graphs; the raw data is difficult to interpret quickly.

  • Quelle des Nutzers 
  • Bewertet am 2.3.2011
Kelsey L.
Maintenance Administrator
Essen & Trinken, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 27.7.2018

"Support for program is fantastic!"

Kommentare: Support team has seemed genuinely happy to help me anytime I ask. They are quick and efficient in their support and come up with great ways to use the system to help me!

Vorteile: Whenever I have a question or need, the support staff is there to aid me!
Megamation also has some very usable functions that come in handy

Nachteile: Some of the interface is a little awkward to navigate
I wish there was a formal training that was not on the phone/computer

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 27.7.2018
Joan S.
Maintenance Clerk
Hausmeisterservice, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 25.7.2016

"CTB, Inc., Maintenance Clerk Megamation Review"

Kommentare: Megamation DirectLine has been easy to pick up and run with. On the rare occasion that I need help the Customer Service Tech team has never failed to have me back up and running in a very short time frame.

Vorteile: I can't say enough about the Technical Support Team. They are very knowledgeable, polite and always willing to help. I also like that it is a lease product. To keep a good customer base requires satisfied customers. Good concept!

Nachteile: Occasionally we need to have a special request done by a programmer, but, there again, this company make it as smooth as possible.

  • Quelle des Nutzers 
  • Bewertet am 25.7.2016