Wer nutzt diese Software?

Die Sachbearbeiter*innen werden es lieben, von überall aus arbeiten zu können, und die Nutzerfreundlichkeit, die automatisierten Zahlungserinnerungen per E-Mail und die HTML-Rechnungen zu schätzen wissen. Prüfer und der Vorstand werden diese Managementberichte lieben. Einfacher Ein- und Auszugsprozess

Durchschnittliche Bewertung

72 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen
  • Preis-Leistungs-Verhältnis

Produktdetails

  • Startpreis 99,00 $/Monat
  • Kostenlose Version Ja
  • Kostenlose Testversion Ja
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Utilitybilling.com
  • http://www.waterworkslms.com
  • Gegründet 1980

Über Utility Billing

Utilitybilling ist eine cloudbasierte, voll funktionsfähige, kostengünstige, nutzerfreundliche Abrechnungssoftware für Wasser, Kanalisation und Strom, die seit 1987 kleine Städte und ländliche Wassersysteme bedient. Abrechnung auf Zähler-, Stufen- oder Pauschalbasis. Unbegrenzte Tarife. Optimierte Zahlungs- und Zählerstandeingabe, unbegrenzte Anzahl von Kontennotizen, Kund*innen und Zähler/Wasserhähne. Schnittstellenmodule für QuickBooks und die meisten AMR-Systeme.

Utility Billing Funktionen

  • ACH Zahlungsabwicklung
  • Abrechnung & Rechnungsstellung
  • Arbeitsauftragsverwaltung
  • Einziehen / ausziehen
  • Elektrizität
  • Erdgas
  • Inkasso-Management
  • Kabel
  • Kontoverwaltung
  • Kundenmanagement
  • Müll
  • Nicht gemessene Abrechnung
  • Nutzungs-basierte Abrechnung
  • Online-Zahlungsabwicklung
  • Raten-Management
  • Service-Anrufmanagement
  • Strafe-/ Obergrenzen-Verarbeitung
  • Wasser
  • Zählermanagement
  • Abrechnung & Rechnungsstellung
  • Absatzplanung
  • Arbeitsauftragsverwaltung
  • Elektrizität
  • Erdgas
  • Fabrik-Management
  • Kabel
  • Kundenmanagement
  • Müll
  • Personalmanagement
  • Service-Anrufmanagement
  • Wasser

Die hilfreichsten Reviews für Utility Billing

Fantastic prgram

Bewertet am 25.8.2011
Elizabeth H.
Billing Manager
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I would definately recommend this company and their products to any company. We have approximately 2500 customers in six different locations (companies) and we have never had any major issues with the service, software, or programming.

Vorteile: After using for 6 years I find the product extremely easy to use. The reports are very helpful in tracking information and the Customer service is excellent. They are always there with a solution to a few problems we have. All in all an excellent product. I had never used a billing system before coming to TCRSD and John Brown and Terri Lawrence could not have been nicer and more helpful in helping learn the system. In 2007 we upgraded and Mr. Brown came to the office to Implement the new system and transfer all the information from the previous version. He also helped point out the differences in the new version and sat with me until I had it down.

Nachteile: The only issue I have had is that the computer takes off the final penalty charge when the customer is closed out. I have had instances when the customer status is inactive and I'll go back and find a credit balance on the account of this penalty. I just have to watch for then and take off the credit balance.

Antwort des Softwareanbieters

von LMS an 4.10.2013

Penalty issue has been fixed, and are no longer removed from final bills. If the penalty was on the bill at the time of the final calculation, it remains there.

Couldn't ask for a better program.

Bewertet am 23.7.2014
Lanee' C.
Office Manager
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Can't find a Utility program, for this price, that could Possibly be any better !!
As a non-profit company, we can not afford just any program. The WaterWorks program is everything I needed at a price we could afford. It is easy to use and even IF you can't find an answer to what your looking for, you can always call the 800 number. Terri and John are very friendly and knowledgeable . They have never failed to help me. A couple of times I've called and got the answering machine. They have ALWAYS called me back within the hour.
There are a couple of things that I wish the program could do, but it is not anything that can't be worked around. There are several safety screens included in the program to help with making sure that payments and reading are correct. There are also, many different reports that can be printed . The bottom line for me is that the WaterWorks program does everything I need it to do and when it comes time to read meters and get ready for the new billing, this program has given me 6 extra days to get my work done. FINALLY, I can do my job without so much stress !

Just Love this Program

Bewertet am 27.8.2010
Roxanne G.
Office Manager
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Everyone should use it.

Vorteile: This is a very easy program to work with. When I started this job 4 years ago, I was working in Das, and it had been that way for twenty years. They hired me to find a new product to work with. I really don't remember how I found John and Terri and the waterworks program. But thank God i did. It has been the easiest program to learn and teach others to use. There are some updates that have been done like the physical address labels for our meter reading books. Very cool! Not sure about the credit card programing yet. Just waiting to be told it is ready. All in all, very AWESOME!! Thanks to the crew and I just Love the waterworks program :)

Nachteile: Have not really found any cons. If i get stuck i will call Terri, and end up saying duh.

Excellent Water Billing Program

Bewertet am 16.10.2013
Sharon L.
Clerk-Treasurer
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: We have been using this product since the mid-1990's and have been happy with it. It was simple to set up and learn. Any time there was an issue, help was only a mere email or phone call away with an immediate response and solution. Any suggestions that were made about improving the product or adding a report were taken into consideration during the next upgrade. By the way, email notifications are always sent out if there is an upgrade. I have talked with many locations that spent thousands of dollars on expensive, fancy software packages and were not happy with the outcome. I would recommend Waterworks to anyone with a water billing system - large or small. Great Product! Even Greater Customer Service!

Waterworks software is significantly more user friendly than our pervious utility billing software

Bewertet am 23.3.2015
Michael W.
Accounting Manager
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: As a small city we just could not justify the cost of high-priced municipal accounting software. We decided to adapt Quickbooks to our accounting needs, and we needed a utility billing software package that would interface with Quickbooks. Waterworks met this need and more. Transitioning from our previous utility billing software occurred quickly and accurately. Waterworks customer service has always been friendly, responsive, timely, and competent. Our accounting staff could not be happier, and our auditor is pleased with the software's reporting capability as well.

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