Was ist AMCS Utility Billing?
AMCS Utility Billing ist eine cloudbasierte, voll funktionsfähige, kostengünstige, nutzerfreundliche Abrechnungssoftware für Wasser, Kanalisation und Strom, die seit 1987 kleine Städte und ländliche Wassersysteme bedient. Abrechnung auf Zähler-, Stufen- oder Pauschalbasis. Unbegrenzte Tarife. Optimierte Zahlungs- und Zählerstandeingabe, unbegrenzte Anzahl von Kontennotizen, Kund*innen und Zähler/Wasserhähne. Schnittstellenmodule für QuickBooks und die meisten AMR-Systeme.
Wer verwendet AMCS Utility Billing?
Die Sachbearbeiter*innen werden es lieben, von überall aus arbeiten zu können, und die Nutzerfreundlichkeit, die automatisierten Zahlungserinnerungen per E-Mail und die HTML-Rechnungen zu schätzen wissen. Prüfer und der Vorstand werden diese Managementberichte lieben. Einfacher Ein- und Auszugsprozess
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Bewertungen über AMCS Utility Billing
It has worked for us as billing software
It has been very easy and its interface is very dynamic for us, we do billings and its function of automatic invoicing has worked perfect to date, in general lines it has been quite good
So far we have not found any errors in the platform, however we have very little time using it, to find an error we will let you know
Easy way to Utility Billing
It is impressive to be able to access from any system thanks to the simple login and exit process and the cloud system.
I found it a bit expensive compared to similar apps. It should be a little cheaper compared to its overall quality.
Antwort von AMCS
Elif, thank you. We appreciate you taking the time to provide your review. We look forward to continuing to provide excellent, easy-to-use billing software and outstanding customer support.
Use at your peril! System was inoperable in many areas and support lacking
Kommentare: Since September 2015 we have attempted to get minor issues resolved (concessions, address errors etc) to commence using the software. No service! No billing! No support! When we raised a query we were terminated!
Kommentare: I would definately recommend this company and their products to any company. We have approximately 2500 customers in six different locations (companies) and we have never had any major issues with the service, software, or programming.
After using for 6 years I find the product extremely easy to use. The reports are very helpful in tracking information and the Customer service is excellent. They are always there with a solution to a few problems we have. All in all an excellent product. I had never used a billing system before coming to TCRSD and John Brown and Terri Lawrence could not have been nicer and more helpful in helping learn the system. In 2007 we upgraded and Mr. Brown came to the office to Implement the new system and transfer all the information from the previous version. He also helped point out the differences in the new version and sat with me until I had it down.
The only issue I have had is that the computer takes off the final penalty charge when the customer is closed out. I have had instances when the customer status is inactive and I'll go back and find a credit balance on the account of this penalty. I just have to watch for then and take off the credit balance.
Antwort von AMCS
vor 10 Jahren
Penalty issue has been fixed, and are no longer removed from final bills. If the penalty was on the bill at the time of the final calculation, it remains there.
Couldn't ask for a better program.
Can't find a Utility program, for this price, that could Possibly be any better !!
As a non-profit company, we can not afford just any program. The WaterWorks program is everything I needed at a price we could afford. It is easy to use and even IF you can't find an answer to what your looking for, you can always call the 800 number. Terri and John are very friendly and knowledgeable . They have never failed to help me. A couple of times I've called and got the answering machine. They have ALWAYS called me back within the hour.
There are a couple of things that I wish the program could do, but it is not anything that can't be worked around. There are several safety screens included in the program to help with making sure that payments and reading are correct. There are also, many different reports that can be printed . The bottom line for me is that the WaterWorks program does everything I need it to do and when it comes time to read meters and get ready for the new billing, this program has given me 6 extra days to get my work done. FINALLY, I can do my job without so much stress !