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Was ist FAMCare?

FAMCare hilft dabei, die Lücke zwischen Mensch und Dienstleistung zu schließen und ist eine einfach zu bedienende und erschwingliche Fallmanagementsoftware, die Sozialarbeiter gerne verwenden. FAMCare verbessert die Effektivität von Sozialarbeitern, misst, verfolgt und überwacht deine Programme, dein Personal und deine Dienstleistungen, um dir ein Community-basiertes, familienorientiertes Servicesystem zu bieten. „FAMCare ist das flexibelste, technisch fortschrittlichste und kosteneffektivste Fallmanagementsystem, das wir gefunden haben.“ ~ Dave Newell, CEO bei Nebraska Families Collaborative

Wer verwendet FAMCare?

Global Vision Technologies bietet eine Fallmanagementplattform, die für mittlere bis große Human-Services-Agenturen und Sozialämter geeignet ist. Die Lösung eignet sich außerdem für Lokalverwaltungen, Landkreise und sogar staatliche Kinderschutzorganisationen.

FAMCare Software - 1
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FAMCare

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über FAMCare

Durchschnittliche Bewertung

Gesamt
4,3
Benutzerfreundlichkeit
4,0
Kundenservice
4,6
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,0

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
53%
4
35%
3
6%
1
6%
Heather
Associate Director in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

FAMCARE is wonderful!

5,0 vor 7 Jahren

Kommentare: We had a system before using FAMCARE that offered similar although much less varied and effective software. In switching to FAMCARE we were able to keep all of the amenities from the one system, plus many additional options. GVT was able to transfer all of our data from the old system into the new system. We must keep casenotes for every activity we do, and FAMCARE allows for that which includes the ability to change what forms are available based on programs. The single best part about FAMCARE is the ability to create personalized specific forms based on different programs as well as reports to collect data from those forms. GVT offered training in the beginning as well as online video help so a person can learn how to maneuver through the system. It is user friendly for employees who just need to enter data and as it is web based it can be accessed anytime there is internet. Our employees are out in the field most of the time so to be able to access the system from anywhere is awesome. The following aspects of FAMCARE are what make it great:
It has helped us to become entirely paperless. All forms that used to be filled out on paper can now be filled out online including signatures when necessary.
The casenotes lock so they may not be changed except by a supervisor. There are different security measures which can determine a person's access. There is a configure mode so that wording on forms might be changed immediately. We have three fields to record time so we can differentiate between travel time and actual activity time. A supervisor can mirror a staff member at any time to see what they see. There is also a system of reminders to ensure staff fill out forms within a given time period. There are so many options that come with the system that I would imagine it would fit almost any non-profit's needs. Or any other sector that requires casenotes for that matter. We are very pleased.

Vorteile:

The ability to modify it to fit my needs.

Nachteile:

It takes some technical knowledge to be able to create forms.

Antwort von Global Vision Technologies

vor 7 Jahren

Thank you Heather. Great feedback and it appears we're doing things right!

Travis
Medicaid Waiver Technology Coordinator in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Adaptable and Versatile for Business Practices

5,0 vor 6 Jahren

Vorteile:

FAMCare is efficient in data collection, reporting, and case management. The software has enabled our agency to go from paper files and documentation to electronic. We can track user activity, documentation, and caseloads. Also, FAMCare has provided us with tools to report on data that is being collected by staff. Our staff no longer report data in a spreadsheet and then another staff member compile it to a master spreadsheet. In a fast pace world, our old methods were not efficient or reliable. Also, simple forms can be created without having any web coding knowledge through their Pathways module. This helped our agency create agency specific forms and collect data electronically. FAMCare has helped us grow as an agency, provide better case management to our clients, and monitor our staff for productivity and efficiency.

Nachteile:

FAMCare is solely web-based which means that an internet connection is required. While most of the clients we serve have cell service in their area, we have a few that have little to no service. In those cases, we do have to resort to paper documents. Currently, I am not aware of any offline components that can upload to FAMCare when internet connectivity is reestablished.

Antwort von Global Vision Technologies

vor 6 Jahren

Travis - thank you for your feedback. It is very much appreciated. Regarding offline components - we have created a few forms for clients that have helped in this regard. In most cases they were tied to case notes and basic demographic. As a custom project - we can tailor forms to work in an offline setting which would sync to FAMCare once an Internet connection was established.

Judith
CEO in USA
Einzel- & Familiendienstleistungen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Slow & Old, so we left.

1,0 vor 4 Jahren

Kommentare: It was terrible.

Vorteile:

It was the only option we had at the time.

Nachteile:

It took years to configure and customize the system with foster care managers learning how to code SQL to help support and move the project along.

Antwort von Global Vision Technologies

vor 4 Jahren

Hi Judith, we're sorry to hear about your experience. I know there were some extenuating circumstances outside of our control that contributed to several issues when you were with us years ago. We pride ourselves on the overall efficiency of FAMCare and the high quality standards we maintain. As you can see from our other reviews, we work hard at providing great service and a solid platform to our clients. We may not be able to change the past, but would love the opportunity to show you how FAMCare is helping agencies today. I think it would change your mind. Thanks again Judith.

Joe
Director in USA
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

My experience has been very positive. Recommend!!!

5,0 vor 6 Jahren

Kommentare: Report ability, measurability, accountability....

Vorteile:

Our FAMCare tool fully meets our expectations. While we've redirected our approach since our initial roll out, we feel we made the right choice. We've invested a great deal of energy and resources in adding more customizations since we went live with the system. The support we received from the GVT staff has been a value add for us. The flexibility of this product is key for us...

Nachteile:

There's not much can say here. I learn something new each day. Our Internal IT staff love the product. I, however, would like to improve on the developing and placement of quick reports. Additionally, PATHWAYS could be a little more flexible with regards to recurring events. Monthly versus 30 days events. Accounting for months with 28, 29, 30 and 31 day durations.

Antwort von Global Vision Technologies

vor 6 Jahren

Joe - we appreciate your feedback! Your suggestion around the Pathways module is much appreciated and a great idea - will make it a consideration for an update. Thank you again for your continued support in our team and product!

Dafne
Family Support Program Manager in USA
Einzel- & Familiendienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Recommend

5,0 vor 4 Jahren

Kommentare: FamCare has helped us streamline our documentation, reduce needed time and resources through efficient documentation, and helps us stay consistent. Also, you can also work with FamCare to customize it if needed, and we have customized a few parts to fit our needs. Great product! Thank you FamCare!

Vorteile:

FamCare has so many features that we don't even need to use them all. The customer service has been exceptional and our staff like using the software. It helps us in so many ways!

Nachteile:

A written guide for various processes, such as where to find the varoius user settings or how to locate the right pages in configure mode to make changes, would be so helpful. There are so many options and I cannot remember all of the locations and all of steps to setting things up, so a place to refer back to would be so helpful, like a user guide.