Wer nutzt diese Software?

We have a case management platform that fits very well for mid to large human and social services agencies. Also a good fit for local government, county, and even state providers of child welfare.

Durchschnittliche Bewertung

12 Bewertungen
  • Gesamt 4.4 / 5
  • Benutzerfreundlichkeit 4.2 / 5
  • Kundenservice 4.8 / 5
  • Funktionen 4.2 / 5
  • Preis-Leistungs-Verhältnis 4.2 / 5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Global Vision Technologies
  • http://www.globalvisiontech.com
  • Gegründet 1997

Über FAMCare Human Services

FAMCare helps close the gap between human and services and is easy-to-use and affordable case management software that social workers love to use. FAMCare improves social worker effectiveness, measures, tracks and monitors your programs, staff and services to help you deliver a more community based, family-focused service system. "FAMCare is the most flexible, technically advanced and cost effective case management system we found." ~ Dave Newell, CEO Nebraska Families Collaborative

FAMCare Human Services Funktionen

  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Verfolgung
  • Behandlungsplanung
  • Beurteilungs-Notizen
  • Eignungs-Überprüfung
  • Empfehlungs-Management
  • Falllisten-Management
  • HIPAA konform
  • Kalenderverwaltung
  • Kandidaten-Identifikation
  • Patientenakten
  • Patientenakten-Aufzeichnungen
  • Berichterstattung und Statistik
  • Dokumentenmanagement
  • Fall-Management
  • Kinder-Wohlfahrts-Management
  • Terminplanung
  • Trainingsmanagement
  • Zeitverfolgung
  • Zertifizierung und Lizenzierung

Die hilfreichsten Reviews für FAMCare Human Services

FAMCARE is wonderful!

Bewertet am 31.8.2016
Heather L.
Associate Director
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We had a system before using FAMCARE that offered similar although much less varied and effective software. In switching to FAMCARE we were able to keep all of the amenities from the one system, plus many additional options. GVT was able to transfer all of our data from the old system into the new system. We must keep casenotes for every activity we do, and FAMCARE allows for that which includes the ability to change what forms are available based on programs. The single best part about FAMCARE is the ability to create personalized specific forms based on different programs as well as reports to collect data from those forms. GVT offered training in the beginning as well as online video help so a person can learn how to maneuver through the system. It is user friendly for employees who just need to enter data and as it is web based it can be accessed anytime there is internet. Our employees are out in the field most of the time so to be able to access the system from anywhere is awesome. The following aspects of FAMCARE are what make it great:
It has helped us to become entirely paperless. All forms that used to be filled out on paper can now be filled out online including signatures when necessary.
The casenotes lock so they may not be changed except by a supervisor. There are different security measures which can determine a person's access. There is a configure mode so that wording on forms might be changed immediately. We have three fields to record time so we can differentiate between travel time and actual activity time. A supervisor can mirror a staff member at any time to see what they see. There is also a system of reminders to ensure staff fill out forms within a given time period. There are so many options that come with the system that I would imagine it would fit almost any non-profit's needs. Or any other sector that requires casenotes for that matter. We are very pleased.

Vorteile: The ability to modify it to fit my needs.

Nachteile: It takes some technical knowledge to be able to create forms.

Antwort des Softwareanbieters

von Global Vision Technologies an 31.8.2016

Thank you Heather. Great feedback and it appears we're doing things right!

Adaptable and Versatile for Business Practices

Bewertet am 7.12.2017
Travis D.
Medicaid Waiver Technology Coordinator
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: FAMCare is efficient in data collection, reporting, and case management. The software has enabled our agency to go from paper files and documentation to electronic. We can track user activity, documentation, and caseloads. Also, FAMCare has provided us with tools to report on data that is being collected by staff. Our staff no longer report data in a spreadsheet and then another staff member compile it to a master spreadsheet. In a fast pace world, our old methods were not efficient or reliable. Also, simple forms can be created without having any web coding knowledge through their Pathways module. This helped our agency create agency specific forms and collect data electronically. FAMCare has helped us grow as an agency, provide better case management to our clients, and monitor our staff for productivity and efficiency.

Nachteile: FAMCare is solely web-based which means that an internet connection is required. While most of the clients we serve have cell service in their area, we have a few that have little to no service. In those cases, we do have to resort to paper documents. Currently, I am not aware of any offline components that can upload to FAMCare when internet connectivity is reestablished.

Antwort des Softwareanbieters

von Global Vision Technologies an 8.12.2017

Travis - thank you for your feedback. It is very much appreciated. Regarding offline components - we have created a few forms for clients that have helped in this regard. In most cases they were tied to case notes and basic demographic. As a custom project - we can tailor forms to work in an offline setting which would sync to FAMCare once an Internet connection was established.

My experience has been very positive. Recommend!!!

Bewertet am 4.12.2017
Joe S.
Director
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Report ability, measurability, accountability....

Vorteile: Our FAMCare tool fully meets our expectations. While we've redirected our approach since our initial roll out, we feel we made the right choice. We've invested a great deal of energy and resources in adding more customizations since we went live with the system. The support we received from the GVT staff has been a value add for us. The flexibility of this product is key for us...

Nachteile: There's not much can say here. I learn something new each day. Our Internal IT staff love the product. I, however, would like to improve on the developing and placement of quick reports. Additionally, PATHWAYS could be a little more flexible with regards to recurring events. Monthly versus 30 days events. Accounting for months with 28, 29, 30 and 31 day durations.

Antwort des Softwareanbieters

von Global Vision Technologies an 5.12.2017

Joe - we appreciate your feedback! Your suggestion around the Pathways module is much appreciated and a great idea - will make it a consideration for an update. Thank you again for your continued support in our team and product!

It is without peer

Bewertet am 18.8.2016
Todd Y.
CEO
Non-Profit-Organisation Management, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I researched all over the world to find software that had a basis for what we needed it to do yet is customisable to our specific needs.
FAMCare came out as the best product available, and I have not at all been let down.
FAMCare is the best system I have seen in regard to maintaining records for Foster Care, Residential Care and other community support programs that we operate.

Vorteile: It is great that a lot of the fields and forms are customisable and that we can create our own forms
The team worked so hard to amend the system to cater for our different time zone, spelling etc.
Dave Becker

Nachteile: Without SQL knowledge it is a little hard to generate reports that would be nice to use every day. The lack of ability to get real time graphs showing progress of clients against various measures collected in documentation, without spending a lot of money to get reports written is a problem.

Antwort des Softwareanbieters

von Global Vision Technologies an 18.8.2016

Thank you Todd. You're right, for a lot of the custom information, custom reporting is required. We are coming out with a brand new reporting tool/feature in the next R&D cycle which should be very helpful.

Marygrove FamCare

Bewertet am 10.5.2013
Karen B.
Case Manager
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Make the treatment plans more user friendly, i.e. have a way to enter comments on the main page. Allow individuals to tailor the font to their preference for printing purposes. Provide the option to transfer case notes or information to the treatment plan. Possibly put more check boxes on case notes and treatment plans instead of comment boxes.

Vorteile: The pros are having everything at my fingertips, including: medications, incident reports, daily logs, etc; quick communication, ability to have overall communication with different team members. Customer service is prompt.

Nachteile: Documents do not have smooth transitioning, font is too small, documents merge if you have more than one open. Manuevering between several pages to edit a treatment plan. Notes are not transferrable to treatment plans.

Antwort des Softwareanbieters

von Global Vision Technologies an 13.5.2013

Thank you for your comments. As your Treatment plan is a customized form - we can work with you to tailor it further - if you desire. We always listen to quality feedback and suggestions by our user community. Our goal is to make FAMCare the most effective case management tool available for caseworkers and directors. We will be reviewing your topics and will consider them for R&D during our next planning sessions."

Lies weitere Bewertungen