Wer verwendet EZFacility?
Gyms, Health & Fitness Clubs, Personal Training & Performance Training Businesses
Was ist EZFacility?
EZFacility provides complete gym & health club management software. Manage trainers, packages, memberships, POS, payroll, financial reporting, & provide members with online access to purchase packages & schedule sessions. EZFacility's custom mobile app allows members to access your club on their handheld devices. EZFacility's fast, secure, state-of-the-art online solution is the perfect fit for any club. It is easy to try, buy, implement, and use.
EZFacility – Details
EZFacility – Preisübersicht
EZFacility bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für EZFacility findest du unten.
EZFacility – Nutzerbewertungen
Zeigt 5 von 93 Nutzerbewertungen
Bewertet am 18.4.2019
Great Product for FEC or Gym
Kommentare: I spent months researching options and talking to companies, ultimately EZ Facility won hands down. We had personalized training and were up and running quickly. I haven't regretted my choice once. We get notifications in advance for any upcoming changes and a customer service that has always made life easy for us. I recommend EZ Facility to anyone that needs an easy reliable platform. I doubt you will find a way to outgrow it or find it lacking. Simply put, EZ Facility is awesome.
Vorteile: Flexibility. We can do everything that we want to do in a P.O.S. system and manage memberships in one solution. League management is also easy to use and set up. We barely scratch the surface of what this solution can offer.
Nachteile: I would like to see more options in merchant card service integration. The options available are great, but more expensive than many other options.
Bewertet am 29.5.2019
EZ Facility Is the Lifeline of our Facility - The Bradley Sports Center
Kommentare: Our overall experience with EZ has been excellent. Attempting to switch to a new scheduling/bookkeeping software would be monumental and thankfully, EZ has given us no reason to even consider that possibility.
Vorteile: EZ's intuitive learning relationship with the user is fantastic. There are functions that become second nature and those that are not accessed as frequently are easily recalled with just a couple of clicks. The ability to bulk schedule hundreds of recurring lessons over the course of several months is priceless. And the ability to create a large booking for a team or someone at the counter is quick and 100% accurate allowing us to let the customer see their and confirm right on the spot. With the invoicing functions, billing is straight forward and detailed. A client can question any item on an invoice and with the history function, we are able to see who made the changes or original booking and solve any miscommunication issues within a few minutes or hours. The pay functions are fantastic and using the cc interface is 100% accurate. Database storage is awesome and allows for a complete email campaign to all of a select group contained within the entire database. Email campaigns are professional and effective. The data mined from any campaign related to how many were opened, clicks that follow are priceless. It lets us gauge the relevance of the email and the response we get. Finally, when support is needed, even if it is just to ask how to do something, a REAL PERSON answers! Not only do they answer but they solve problems, help with tasks or take the time to teach us how to do something we do not know how to do. There is no better customer support in any business
Nachteile: My only complaint with EZ is its inability to process invoices in a timely manner with hundreds of items contained within in a single invoice. We have clients who provide lessons over the course of a month and each individual lesson is a single item. When trying to modify an item or add an item to the invoice, this process can sometimes take minutes to do. If I am trying to modify many items, like apply discounts, this can take sometimes hours to accomplish. The upside of this is EZ has been very responsive to this unique issue engaging me all the way up to personal calls with support team software engineers to see the issues and then address them. I will say that while not perfect, there has been progress in reducing the time these tedious but frequently recurring tasks take.
Bewertet am 11.6.2019
EZ FACILITY SOFTWARE RULES !
Kommentare: EZ Facility is like having my own private IT department that’s available ALL DAY LONG. I just can’t physically see my IT team but they always pick up with an incredible happy, upbeat demeanor with SOLUTIONS AND ANSWERS..... Always. They have NEVER said they didn’t understand something or didn’t know about something.
Vorteile: The efficiency, ease, thoroughness is 5 - Star
Nachteile: Can’t take the EZ FACILITY IT TEAM/STAFF out on weekends for drinks and dinner.
Bewertet am 5.12.2019
Kommentare: It is fairly user friendly and easy to navigate. It is helpful to have everything in one place.
Vorteile: All of our registrations are in one place and integrate with our website easily for online registration.
Nachteile: When searching in groups you have to start over and can not just go back. This can be frustrating going through multiple steps again and again.
Antwort des Softwareanbieters
von EZFacility an 9.12.2019
Thank you for your review. We truly appreciate your support and partnership. A member of our team will reach out to you in regard to your frustrations concerning groups. Again, we appreciate your on-going support. Have a nice day!
Bewertet am 1.6.2018
I work with EZ in membership, selling groups, items and packages, producing reports
Kommentare: Are we referring now to Capterra or EZ?
Vorteile: I love that interested parties can schedule and pay for groups on their own computer from home. I do not like that this creates a duplicate member when they do so. I like that you can send a receipt by email to member.
Nachteile: We have Youth Programs we prorate. Prorating in EZ is done manually, with a calculator, by staff which leaves room for error. When sending an email to members I cannot attach forms such as freeze or termination forms for someone who has already left the area. When selling memberships to a family of 7, it is very tedious having to enter the same emergency contact names and phone #s and billing information into all 7 EZprofiles. It would be nice to have a copy contact info for all of this. Then, If there happens to be an young adult child who wishes to pay his own membership, we could manually go in and edit that for him. Please offer this option to review again.