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Was ist HARMONY Medical?

Die Harmony-Practice-Management-Software bietet beispiellose Leistung, Flexibilität, Zuverlässigkeit und Nutzerfreundlichkeit und sorgt für Steigerungen in der Effizienz mit umfassenden EDI-, Workflow- und Berichterstattungsplänen sowie kompletten Ertragszyklusmanagementdiensten. Harmony ist nutzerfreundlich und leicht zu erlernen. Zu den Fachbereichen gehören psychische Gesundheit, Chirurgie, ASC, Dermatologie, Onkologie, Anästhesie, Schmerzbehandlung, Orthopädie, Gastroenterologie, Suchthilfeeinrichtungen, Erstversorgung und Krankenhäuser.

Wer verwendet HARMONY Medical?

Mittlere bis größere Praxen, die außergewöhnlichen Service, robuste Technologien und ein wertvolles langfristiges Engagement verlangen. HARMONY ist beständig gegenüber typischen Fusionen und Übernahmen im Gesundheitswesen.

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über HARMONY Medical

Durchschnittliche Bewertung

Gesamt
4,5
Benutzerfreundlichkeit
4,5
Kundenservice
4,6
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,3

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
56%
4
36%
3
8%
Rebecca
Administrator in USA
Psychische Gesundheitsfürsorge, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great product, even better team

5,0 vor 5 Monaten

Kommentare: We were fortunate to have [sensitive content hidden] as our on-site trainers. They were both phenomenal at their jobs and we continue to get support from them on a regular basis. Overall we have enjoyed the system and look forward to continuing to learn more about the system and its many functions.

Vorteile:

The best part of Harmony is the customer service that comes along with it. From the sales team, to the install and the continued support, everyone has been amazing. They are extremely responsive to questions, regardless of how many times I ask. They have been able to customize all of the features we have requested and have been able to walk us through the process to change from a third-party billing company to in-housing our own billing. They tailored each training to fit the individual needs of the trainee and have demonstrated extreme patience in dealing with our staff who are not computer savvy.

Nachteile:

Because we were changing from a third-party billing company to utilizing the Harmony system for billing, we did have to make changes which slowed payments. This is something anyone who is changing services should be prepared for.

Sarah
CEO in USA
Psychische Gesundheitsfürsorge, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Solid Choice Without Additional Headaches

5,0 vor 3 Jahren

Kommentare: I've worked with and along side of Harmony (as I consider them a partner in my daily practice) since 2009. They dive in and support whenever needed and requested, otherwise it's a seamless easy partnership allowing for optimal use of time/effort/energy for administrators, staff and providers to focus on the clients we are all honored to serve. The [SENSITIVE CONTENT] has a genuine strong business mind yet his heart and purpose in his leadership role (dedicated to helping the clinics and clients they serve) shows his golden irreplaceable heart that has a purpose that allows any business to have the possibility of high clinical quality of care with ethic and honor behind the scenes.

Vorteile:

Harmony allows us to bill effectively and efficiently. Their support members are knowledgeable and longterm employees whom not only know the product like the back of their hand, they are dedicated to assist to use it in a customized manner to each practice. The practice management system is easy to use and understand, as well as a tool we use to keep us all organized and on top of it all without the cumbersome time wasting alternatives.

Nachteile:

The Patient porthole is not appropriate for mental health, so the constant workarounds re: such has been frustrating but definitely manageable and the Harmony team has encouraged us and works with us with any augmented system/policy/practice we have decided up best for our specifications.

MARINA
Administrator in USA
Medizinische Praxis
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Comprehensive Data Platform

3,5 vor 8 Jahren

Vorteile:

helps me keep patient information in one place that I can rely on when counterparts are absent from the office.

Nachteile:

interface design/function is antiquated. THe buttons and interface resemble a very old computer software platform making this feel less efficient in it's process

Megan
executive director for Sunburst in USA
Psychische Gesundheitsfürsorge, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

review from a community based mental health center

4,0 vor 3 Jahren

Kommentare: I feel that our clinic has grown with this EHR as they have grown, having worked with a variety of EHRs I find this system to be fairly easy to use with their access to leadership and willing to modify their product stellar and something I have not experienced with other EHR systems

Vorteile:

editing templates as compliance standards change has been a critical issue and something that is quickly and well accommodated for with this system. We have always been able to trouble-shoot and connect with Harmony staff to remedy issues quickly. We are impressed with the provider type diversity Harmony offers as it is equipped for a wide variety of provider types for if/when we chose to diversify our practice

Nachteile:

The software is lacking some of the features present in the larger EHR networks--in this we feel that Harmony is always available to improve their system and their leadership team is always available, something we would not have with a larger EHR, in addition the cost is manageable whereas a larger system would be more expensive

kathy
Billing Manager in USA
Psychische Gesundheitsfürsorge, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

What Do You Value Long Term?

5,0 vor 3 Jahren

Kommentare: What do you value in the long term? Do you value a company that has mutual respect and want to partner with you for your success? Harmony Medical has become to Cedar Creek Integrated Health a partner. They know our client base and understand our business. We call them morning, night, and weekends--A PERSON who knows our names answers. Our company has chosen that what we value is not only the product but the PEOPLE who represent the company. You won't find better customer service anywhere.

Vorteile:

Customization-- Whenever we needed a change to a template, a report, a modifier added, a location code added to identify a specific code from another location with the same code--no problem.

Nachteile:

I truthfully can't identify one thing that I don't like. Whenever we have had a problem --Harmony has been more then willing to work with us to find a solution.