Oversight’s AI-Powered Platform

Best Expense Auditing Software

Vorteile:

We use Oversight to audit our expense reports. It can detect duplicate submissions, fraudulent activity, excessive spending and so much more. We've been able to recoup thousands of dollars in duplicate submissions alone.

Nachteile:

The overall interface is a little outdated but that's not a big deal

I would highly recommend the Oversight tool. This has been a very positive experience for my company

Vorteile:

The Oversight tool gives targeted exceptions to review based on user specifications, rather than random auditing. As time goes on, the user makes modifications to the system to allow the system to generate better results (e.g. less noise). I like with the new upgrade where you can see the receipt right within Oversight, rather than having to open Concur and find the expense report to review. This makes the review go much faster, especially for the more low risk items. It is helpful to be able to drill into exceptions by person to see if there are patterns. It is also helpful to e-mail directly from the system and receive the e-mails back into the system. This makes tracking e-mails and outstanding questions easy (and all of this is logged within the system). The customer service is excellent - very responsive and helpful. Stephanie is the best!!

Nachteile:

I would like to see the software only trigger one insight, rather than one item showing up in multiple insights. I know this is something Oversight is working on.

Using Oversight has dramatically changed the way we look at T&E

Vorteile:

The software is very user friendly and intuitive.The in-built email templates are a great time saver. The in-built Risk rating makes it easy to determine what exception to review in priority. This software has given us valuable insight into our spend that is helping us make business decisions. Having all the Expense data including the receipt image in the one system is a real bonus. Oversight helps us ensure we have an objective & standardized audit across regions.

Nachteile:

Although the customer service is excellent, I would like access to modify certain aspects of the system ourselves such as email templates, or de-scoping exceptions. The Dashboard is not very flexible and does not contain all aspects of the exceptions we would like to report on.

Working with the Oversight team is fantastic, I couldn't ask for better business partners!

Kommentare: The main benefit for my team is the visibility Oversight provides. We don't have the bandwidth to review all transactions every month. Oversight triages the data and tells us right where to start with our reviews. We're able to more efficiently investigate concerns and resolve inquiries.

Vorteile:

The oversight team is invested in making the tool applicable to our business model. They listen to how we use the tool, what insights are valuable and which are not. We work collaboratively to find a solution that works best for our business needs. The onsite visits are particularly valuable, getting to run through case studies and see the new products rolling out as well as meeting the team has made our partnership stronger.

Nachteile:

As with every solution on the market, development, and innovation takes time. There have been a few suggestions that my team has made where the answer was, we don't have that capability yet, but it's coming soon. It's great to hear that their direction is running parallel with our needs, we just have to be patient.

Using Oversight over almost 2 years. It's been easy to learn and a good ROI

Kommentare: Ease of daily use to review expenses submitted for the monthly prior. Able to recoup funds that belong to the company via auditing employee expense errors.

Vorteile:

I like the detail that it gives when going through the insights. It helps keep the information centrally located instead of having to constantly switch systems to gather the info needed.

Nachteile:

I wish the email templates were more easily edited on the user side instead of having to request the changes. It would be helpful to include the ability to edit the tables that include the detail information that's sent to the employee.