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Was ist EMDECS?

EMDECS eine Cloud-basierte HD-Flottenreparaturwerkstatt- und Instandhaltungs-Managementlösung. Sie wurde 1996 entwickelt und 2012 neu entwickelt und die Nutzung der aktuellen Web-Technologien und des prozessgesteuertes Designs machen die Einstellung und das Training schnell und einfach. EMDECS unterstützt Unternehmen mit mehreren Standorten, Ladenverkäufe, Buchhaltung, Inventur, Einkauf und Reifenmanagement, sowie die Gewährleistung für Ersatzteile und das Core-Tracking. Mit der Integration in Telematik- und SRT-Anleitungen wie Motor, wird EMDECS zum wertvollsten Tool in deiner Werkstatt.

Wer verwendet EMDECS?

EMDECS ist eine mobilitätsfähige Unternehmenslösung für viele Nutzer und viele Standorte für das Flottenmanagement und Reparaturwerkstätten.

Du bist nicht sicher, ob EMDECS das Richtige ist? Mit einer beliebten Alternative vergleichen

EMDECS

EMDECS

4,3 (19)
125,00 $
Monat
Kostenlose Version
Kostenlose Testversion
70
10
4,1 (19)
4,3 (19)
4,4 (19)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
5,00 $
Monat
Kostenlose Version
Kostenlose Testversion
47
1
4,0 (37)
3,6 (37)
4,7 (37)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über EMDECS

Durchschnittliche Bewertung

Gesamt
4,3
Benutzerfreundlichkeit
4,1
Kundenservice
4,4
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,3

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
53%
4
32%
3
11%
2
5%
Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Amazing software since upgrading from paper files

5,0 vor 6 Jahren

Vorteile:

All of the tracking features are amazing! From cost, to maintenance history, to repairs, this software makes it very easy rather than our old paper system.

Nachteile:

The overall performance could be upgraded but from what I have been told, this is currently in the works.

Michael
Director of Fleet Maintanance in USA
Bau, 501–1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

New to Emdecs

5,0 vor 9 Monaten

Kommentare: Once getting to know my sales person [sensitive content hidden] this transition has been as smooth as anyone could ask. From information gathering to implementation it has been a pleasure to work with him. He was very committed to Emdecs and it being a solution for us during the initial conversations and now even after 6 months of use we still communicate regularly. I would not only consider [sensitive content hidden] a business partner but also friend. Currently while still learning and trying to adjust our needs [sensitive content hidden]
has been another person that has helped us immensely. He has been there for us during implementation and continues to be there for us daily. The overall experience has been exceptional because of the people in my opinion, keep doing it right and Thank you!

Vorteile:

The features that benefit us the most are the PM and work order related activities and then the reporting on the backside. We are currently integrating with Spireon and once complete this will be a big benefit in mileage documentation and retention for tax reporting.

Nachteile:

The cost of the software is expensive but we believed that because of all the features and being customizable it will benefit us within our current workforce. We have a very diverse workforce and the software is able to meet our needs for our employees.

Antwort von BrightOrder

vor 8 Monaten

Dear Michael, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

Nancy
OWNER, OFFICE MANAGER in USA
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Emdecs review

3,0 vor 8 Monaten

Kommentare: We began with the old system, Paccar Connect, back in 2005. In 2020 we were switched over to this system. It was very rough for a few years with not much knowledge from your team and turn around with employees as far as getting our troubles and questions answered. We find it easier and faster to still use the old system for our parts department. We still use the old system for re-ordering parts and labeling. Customer service has greatly improved over the last year which we appreciate.

Vorteile:

The service board, time sheet for mechanics, and complete RO are what we use most and work awesome for us.

Nachteile:

PartsWe still have troubles with printing of labels . There are so many tabs to go into when pulling up a part number. It was so much easier and user friendly with the old system, Connect. Receiving parts, doing physical counts, printing labels, and adjusting inventory are still done in the old system.

Antwort von BrightOrder

vor 8 Monaten

Nancy, Thank you so much for the review! We continually strive to improve at BrightOrder and appreciate your feedback. If you are still having issues with printing labels from EMDECS, please reach out to us at help@brightorder.com. Our team is happy to assist in any way they can. Have a great day!

KARL
PARTS MANAGER SHOP SUPPORT in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

9 YEARS WITH EMDECS

5,0 vor 8 Monaten

Kommentare: PLEASE DONT GET ME WRONG , OVERALL I DONT THINK THERE IS ANYTHING OUT THERE THAT CAN MATCH YOUR SYSTEM. IT IS SIMPLE TO OPERATE AND EASY FOR THE TECHS AND LOWER MANAGEMENT . IT HAS BEEN A GREAT MANAGEMENT TOOL FOR OUR COMPANY.

Vorteile:

I LOVE THE EASE OF SETTING UP PROGRAMS, THE SEVERAL DIFFERENT WAYS OF CROSS REFERENCING SERVICE, PARTS OF FINANCIAL SYSTEMS. IN THE 9 YEARS THEY HAVE MADE IMPROVEMENTS WHICH HAS HELPED

Nachteile:

THE INABILITY FOR THE MANAGER OR ADMINISTRATOR TO MAKE DECISIONS CONCERNING THE PROGRAM . FOR INSTANCE YOU CAN DELETE A WORK ORDER INVOICE BUT IF YOU RECEIVE A PART WITH THE WRONG INVOICE NUMBER YOU CANNOT GO BACK AND DELETE THE INVOICE AND RE DO IT. i WAS TOLD BY THE HELP DESK THAT I WOULD MESS UP THE INVENTORY. WELL I THINK THAT THE SITE MANAGER SHOULD BE SMART ENOUGH TO DO AN INVENTORY ADJUSTMENT. AFTE R RE-DOING THE INVOICE. BY NOT BEING ABLE TO DO THIS REQUIRES A LOT OF LEG WORK TO THE MAIN OFFICE AND THE INTEGRATION WILL BE WRONG SO YOU HAVE TO WRITE A LETTER EXPLAINING WHAT YOU DID WRONG AND THEN THEY HAVE TO DELETE AND MANUALLY RE-ENTER ON THERE SIDE. tHE INABILITY TO CLEAN OUT OLD INFORMATION ON THE SRT GUIDE. THE INSTRUCTIONS FOR SETTING THIS UP IS VERY VAGUE SO MISTAKES WERE MADE IN THE BEGINNING WHICH MADE IT MISERABLE FOR SETTING UP FUTURE SRT GUIDES. IT HELPED A LOT WHEN YOU ALLOWED US TO INACTIVATE THE OLD ONES BUT WHEN SETTING UP A NEW ONE YOU HAVE TO BE SO CAREFUL NOT TO REUSE CERTAIN WORDS. THE TUTORIALS ARE GOOD FOR ANYTHING BASIC BUT ANYTHING THAT IS MORE COMPLEX THEY MAKE MINOR MENTION OF THE THINGS YOU NEED TO KNOW AND MOST OF THE HELP DESK ARE NOT MUCH HELP. SOME OF YOUR AGENTS ARE VERY GOOD BUT SOME ARE OF NO HELP AT ALL.. ONE TIME YOU CALLED HERE ASKING ON HOW TO IMPROVE THE SYSTEM BUT I WAS RIGHT IN THE MIDDLE OF EVERYTHING AND WAS HARD TO THINK OF ANYTHING. WITH A LITTLE WARNING OR SOME ADDRESS WHERE WE COULD SEND OUR CONCERNS AS THEY COME UP WOULD BE EXTREMELY HELPFUL . THERE ARE A LOT OF THINGS IN INVENTORY MANAGEMENT THAT COULD BE IMPROVED ON.

Antwort von BrightOrder

vor 8 Monaten

Hello Karl, Thank you so much for the review. Your feedback is really important to us! One thing that we are working on is a more complete knowledgebase for our clients - step-by-step guides and videos that go more in detail and depth than our previous articles. Next time outreach is done - I'll make sure that you receive an email so that you can have time to give us feedback. We strive to continually grow and listen to our customers - thank you again!

Diane
administrator in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

emdecs review

4,0 vor 8 Monaten

Kommentare: We are very happy with this system.

Vorteile:

This system is easy to use, so many features to make a shop run smoothly. inventory seems to work very well. tech software is such a big help allowing techs to use, clock in and out of jobs, add comments, add parts, job lines, without enough control to really mess up the paperwork. tech support is fantastic. call back time is usually within minutes and updates are emailed regularly until issue is resolved. when we looking for new program this just seemed to fit all criteria. set up for a repair shop or fleet maintenance it has most all features you could want. appreciate that operators of system can not easily change information once entered and always a record of changes. can not delete workorders or invoices without trail

Nachteile:

reports are not always accurate and sometimes difficult to find which one you actually want. core on hand values are not correct. looking up past work history can be more difficult than other programs

Antwort von BrightOrder

vor 8 Monaten

Hey Diane , we appreciate the review and are glad we could be of service. Your feedback is really important to us. If you have any further needs or questions, please reach out!