AOS - Real Front Desk

"This system is very helpful to our front desk. It is extremely easy to use. No complaints"

Kommentare: It saves us time in just a click away. Front desk reception is running smoothly and faster with this software.

Vorteile: I like that not only can you see what is available, you can log in buyer leads, put in your advertising, Open houses done on the property, send feeback. Can generate reports for your sellers.

Nachteile: There are a few times when the system was not working and it was difficult to answer a call on a specific property. I usually send message to helpdesk and they are already working on it. Doesn't happen often but can be a problem if it isn't corrected quickly.

"user friendly- awesome response in any situation"

Kommentare: the ease of using it, the functions, location of the function keys at your finger tips, the customer service is out of this world, WHEN you need them.

Vorteile: Although I did take the full advantage of all their bells and whistle, the feedback tab, the email alert of the feedback was such a gift. One touch to send it out to the owners, so that they were informed as quickly as I was.

Nachteile: Property showing instructions change, I wish that it would not take it back to the listing date, only to the date when the instructions were changed.

"Convenient online Software"

Vorteile: Ease of use, the capability to connect with clients instead of a company that does it for you.
We have used this company for 10 years now.

Nachteile: Sometimes it has glitches, sometimes the updates take longer. But the company has been very good about getting back with us almost immediately and trying to fix the issues.

"Quick and reliable"

Kommentare: Its nice when I have a small computer issue and they can log into my session and take care of the problem without me having to wait for them to come.

Vorteile: With a click of a button I can send a bug report and they will call usually within a few minutes to get more details and try to solve the problem right then and there.

Nachteile: Due to the set my work has, at times it is a little difficult to use our training videos, but I think thats more on how my work wants our set up than it is AOS.

"Easy to use"

Vorteile: I like that it is an internet base program. I like that I can search for the property just by typing a few names. It is also easy to find the agents thru their name, MLS# and more.

Nachteile: Sometimes it is slow in finding the property you are looking for. I has also lost an agents login information every now & then.