Was ist ChiroTouch?
ChiroTouch ist der führende Anbieter von vollständig zertifizierter, kompatibler Chiropraktik-Software für Chiropraktiker. Über 21.000 DCs haben sich für ChiroTouch entschieden, um Operationen zu automatisieren, die Patientenversorgung zu verbessern und die Rentabilität zu steigern. ChiroTouch bietet eine Lösung für jeden Bedarf und jedes Budget. Fordere heute eine KOSTENLOSE DEMO an.
Wer verwendet ChiroTouch?
Mehr als 18.000 DCs haben sich für das voll integrierte EHR und die Praxisverwaltungssoftware von ChiroTouch entschieden. ChiroTouch bietet eine Lösung für jeden Bedarf und jedes Budget.
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Weitere gute Alternativen zu ChiroTouch
Bewertungen über ChiroTouch
Great Quality, Great Service
Kommentare: I have worked with ChirTouch for 5 years and I love it. I recommend it to all chiropractors I work with. Customer service is, more often than not, very helpful and they are at least attentive and quick to respond. The whole system is seamlessly integrated from online apt requests, auto population of paperwork, self check-ins, billing, it really is outstanding compared to all other chiro software I work with. The only thing that needs help is the patient statements. Instead of separating the amount due from the insurance co and the patient, it will put those two amounts together, before the insurance has paid the DOS and print a statement as if the patient owes the whole balance so with the 100s of patients we have, it is not economical to print all those statements and go through them one by one for accuracy. I have yet to figure out the best way to print accurate statements in bulk fashion and welcome help from ChiroTouch or anyone else familiar with this.
the intuitive nature of all basic functions, ease of use and organization
One thing only - the patient statements are too complicated when trying to do a 'mass' monthly production.
In Betracht gezogene Alternativen:
Better than what we had, but not amazing.
Kommentare: We were moving from an EHR that was not working well for the clinic.
The version I have is hosted at the office. I know that EHR is going to an online platform and that is the "in thing" right now. But, with the hosted version, I own the licence and once paid off, I don't have to make that 400$ a month payment to use it.
They do not guide you on how to use the software in real life practice. Yes, they teach you what the buttons do. But knowing what the dials on an airplane mean is not the same thing as flying an airplane. They only give you access to the manual for the program if you buy their maintenance package. But, the manual is very lacking on any detailed information that makes it extremely useful. It is a very cumbersome software package to start using. Also, they do not integrate with QuickBooks. I wished that I could get the finances from this program to talk with QuickBooks.
Plan for a large ongoing expense
The product seems to be comprehensive. It handles a lot of functions in my office - scheduling, managing patient ledgers, office flow. Inventory.
Once I purchased the software, I was bombarded with emails telling me to let them know when I went live. Little did I know that as soon as I clicked I was live, my initial training sessions ended. It was nice, as a new office to have low monthly payments to buy the software, but when the first year is over and the payments go up, the technical support goes away - as does your access to MyChirotouch so that I cannot log in and create new or update existing emails through the system, including patient visit reminders. I cannot access a user guide. I cannot even update or change the services I subscribe to or billing methods. I suppose the justification for the high cost of yearly support is so they can continue updating the system, but if you're a cash office as I am, this system is over qualified. Plus, it seems like I'm nickle and dimed to death as each additional service (online intake forms, patient reminders, backup etc) is an additional fee. I hate their intake form, the only service I like and use is the reminders, but I can't save any money subscribing to just one service because they are bundled. Having their backup service is probably useless without tech support. I did well without support for 2 years, then I moved my office to a new location. I'm having so much difficulty connecting my ipads so that I can use the apps, and because my static ip address changed, my patients can no longer use the online scheduling feature. I've called for help, and was told they are now only responsible for connecting one office computer to chirotouch. If customer rep was to help me with anything beyond that he "would be dinged because the calls are monitored." Customer service at its best, right there. I will need to pay for support for them to help me with these basic functions - unless I bring in my own local IT person, but we still won't be able to update online scheduling without access to mychirotouch.com. "Well, this is how we get paid" says rep. So, obviously, this is a company who has a culture of not taking care of the customer. $ to purchase + subscribed services won't go far with this company. Plan an additional $ /year to have full availability to basic features.
Long time CT user
Kommentare: it has been very good for the most part.
We have a multi doctor clinic and it has been pretty straight forward on using the system as well as teaching it to new staff members. We are able to get our notes done quickly
We would love a personalized contact to get in touch with when we have issues and not have to explain our issue over each time.
Kommentare: Overall it has been good. I was frustrated for the first 6 months but customer service was very good. That was what kept me going overall. They are quick to respond and generally able to fix any problem.
Notes and appointments are extremely easy to use. They are very customizable and the reason I switched from previous software.
It was not ready to go fully for billing. It had the basics but is still missing some key things to make your life easier. You cannot post zero dollar payments and it is easy to get lost with the navigation and fixing returned claims. This is its greatest weakness. I also do not enjoy paying for add ons. Any time they have new things I pay for it where other companies include it in one price. They do continue to get better with time.