Was ist UKG Pro?
Die UltiPro-Cloud-Lösung von Ultimate Software dient der Verbesserung der Mitarbeitererfahrung. Mit UltiPro können Unternehmen für ein bequemes Recruiting- und Einstellungsverfahren sorgen, die Gehaltsabrechnung schneller und präziser gestalten, kontinuierliches Lernen von Mitarbeitern fördern, moderne Umfragen und Stimmungsanalysen nutzen sowie mit leistungsstarken Business Intelligence- und Berichterstattungsfunktionen genauere, personenorientierte Ergebnisse erzielen.
Wer verwendet UKG Pro?
Die UltiPro-Lösung richtet sich vor allem an Unternehmen aller Branchen, die mehr als 100 Mitarbeiter haben.
Wo kann UKG Pro bereitgestellt werden?
Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil)
Über den Anbieter
- UKG
- Ansässig in Lowell, USA
- 1977 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Das könnte dich auch interessieren:
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Über den Anbieter
- UKG
- Ansässig in Lowell, USA
- 1977 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
UKG Pro – Videos und Bilder
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Bewertungen über UKG Pro
Ashley R.
What's not to love here?
Kommentare: I've been using UltiPro for nearly 8 years now and the service is amazing. I love the people and the tenure is long at this company. I like working with the same folks sometimes as we develop a friendship. They are open to feedback and are responsive and I really like how they take their time to help you understand your request is being met.
Vorteile:
I like the ease of use of the tool. It's user friendly and there's so much you can do in the software. UltiPro is always finding new ways of making their tool better and I love that part.
Nachteile:
What do I like least about this is that there's not an assigned payroll specialist to a company.. Even if the option is to pay extra per year to have one. If we have a payroll person who needs help or they resign and we are left payroll person-less, it would be nice to have a designated person to assist... Only other thing I didn't like the most is that the Performance Management module isn't as customizable as I'd like... would love the option to make all items editable and the option to remove/hide certain drop downs, etc..
Jeannette C.
In Betracht gezogene Alternativen:
AAA Human Resources Review of UKG Pro
Kommentare: I am very happy with this product. We have added several additional UKG modules to the core system and they all work well together.
Vorteile:
The SSO feature, all the modules and the core system work around single sign on. So no multiple signing in.
Nachteile:
The benefit side of the system needs more work. We do not have Benefit Prime. We are using what was provided in the core system.
Katie S.
UKG- Poor Customer Service
Kommentare: RUN AWAY. FAST! Do not spend your money on this system. There are many other out there that provide great personalized service and training.
Vorteile:
The only nice thing about this software is that it has a mobile app- which most payroll systems do. Also, every once in a while, you will call in to the Customer Care portal and get someone that knows how to help. Those instances are few and far between, but they happen!
Nachteile:
Where do I start? 1) Communication: AWFUL. No personal contact with a UKG rep. There is not one person we can call when we have issues. We are always directed to the main call center and sometimes are given a case number and wait DAYS before someone calls back to assist with an issue. They only give you attention during implementation and then POOF- You are on your own. 2) System changes/updates: Since the merge with Kronos, Ulitmate (now UKG), has made system changes that make simple tasks for the administrator impossible. Their menus make no sense; finding information takes forever and is not user friendly. 3) Reporting: Their BI system is so bulky and hard to use. If you want training, they direct you to pre-made videos (cannot ask questions) or you have to pay thousands for a personal training. I had to run a simple report the other day and it took an hour to build. The people that designed this system clearly don't use it. 4) OVERALL- This software gets the job done but it takes double the time with little to no customer service, horrible reporting and zero training that lead to daily headaches.
Andrea M.
UKG Pro
Kommentare: It was very easy to use as an employee . I highly recommend it !
Vorteile:
I really liked the ease and convenience of being able to clock in daily with this app, on my phone . I was able to request time off , sick days , holiday pay, through here . Without having to go to my director . I could easily check my paid time off balances , accruals , etc
Nachteile:
I had no complaints . I was easily able to use this , and get notifications immediately from my boss that she had approved or denied my Time off .
Emily B.
In Betracht gezogene Alternativen:
Great HR Software from a Forward Thinking Company
Kommentare: We have realized some streamlined payroll business practices, and within Onboarding as well. The overall experience with this software and company have been very good, with some room for improvement. But there is no business out there without room for improvement :).
Vorteile:
The level of customization and the ability to create our own fields is highly valued. This is also an easy system to train new Admins on, and has a crisp and clean appearance.
Nachteile:
There are some improvements needed within UltiPro, especially in Time Management. There are things that we would like improved, but the nice thing about Ultimate Software is you can submit an Idea for an improvement and vote on other ideas. Ultimate takes these Ideas seriously, and rolls out improvements quarterly.
