Was ist Waystar?
Waystar, die Kombination aus Zirmed und Navicure, bietet cloudbasierte Technologie der nächsten Generation, die den Umsatzzyklus im Gesundheitswesen vereinfacht und vereinheitlicht. Diese innovative Plattform ermöglicht es Kunden, mit weniger Kosten und weniger Stress mehr Gewinn zu erzielen. So kannst du dich auf deine Ziele, Patienten und Gemeinschaften konzentrieren kannst. Waystar wurde seit 2010 jedes Jahr als Best in KLAS Claims Clearinghouse ausgezeichnet und erhielt sowohl bei der Bearbeitung medizinischer Schadensfälle als auch bei Lösungen für Patientenzahlungen in Black-Book-Umfragen Rang 1.
Wer verwendet Waystar?
Waystar, die Kombination aus Zirmed und Navicure, bietet mehr als 450.000 Anbietern, Krankenhäusern, Gesundheitssystemen, Organisationen für ambulante Dienste und Partnern die bestbewertete Kundenerfahrung.
Wo kann Waystar bereitgestellt werden?
Cloud, SaaS, webbasiert
Über den Anbieter
- Waystar
- Ansässig in Louisville, USA
- 1999 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
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Über den Anbieter
- Waystar
- Ansässig in Louisville, USA
- 1999 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
Waystar – Videos und Bilder
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Waystar Funktionen
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Bewertungen über Waystar
Cyrena
Using Navicure for the 1st time was fairly easy.
Kommentare: Easier way to find the reason of the rejected and denied claims daily.
Vorteile:
Navicure is absolutely great for daily reporting! There are various reports that can be review such as the daily productivity, rejection and denial type on your claims. You can work them by the denied reason, insurance company or the dates of service.
Nachteile:
Some of the rejections reason/descriptions are not that clear and sometimes will need the help from customer service to determine the best way to fix however here is short wait time to get assistance. The rejection also sometime duplicate in more than on category but when one is completed it does remove it's self from the other categories as well.
Santin
Easy to Use
Kommentare: I like using all the apps within ESolutions. I really like the MAVEN software for submitting ADRs and appeals.
Vorteile:
I really like the ease of use between all the apps in Esolutions. The eligibility checks for monthly is a great feature to have.
Nachteile:
Sometimes the eligibility takes a long period of time.
Carrie
In Betracht gezogene Alternativen:
Choose Another Company...much better options out there than Waystar
Kommentare: I haven’t been happy with the service when they were NAvicure or Waystar.
Vorteile:
I didn’t feel that their software was very useful.
Nachteile:
The company is costly. There clearinghouse isn’t very effective with all insurances. I had to manually bill some insurances since their clearing house couldn’t do it. They charge you extra to find out about denials. When you have issues, you can’t reach customer service well. There customer service isn’t good with getting back to you. When you leave their service, they require 90 notice to get there money. When you give notice on April 24, they cancel you on 7/30 to get as much money as they can. By the way, my renewal date was June 1, but they still made me go to 7/30 to pay them. When asked to talk to a supervisor, [SENSITIVE CONTENT HIDDEN] in Customer Relations kept telling me that I had to pay up to 7/30 or could pay all 90 days fees now to be done on 4/30. I asked 3 times for a supervisor and didn’t hear from anyone. They just want money and don’t care about their customers.
Donna
Waystar
Kommentare:
Overall, you are able to generate and send all billing with ease. I've ran revenue cycle departments using this product and find it meets all the needs to be efficient and accurate.
I've used Ability and Waystar is much easier to navigate.
Vorteile:
Waystar is an easy to use software to manage your revenue cycle. It is simple to teach those that have had no experience using it. The RA's are easy to post in your system. It is easy to navigate.
Nachteile:
They only keep information up to 2 years, so when you are audited or are researching old balances, you can't find the EOB's. There needs to be a feature that you can send claims to Waystar and make changes to the claim without it electronically going to a payor. (IV home health claims). Customer service is lacking people who have actually used the product. So, when you call they don't understand the issue. They are slow.... in responding to tickets/issues.
Sharon
A Product of Exceptional Quality
Kommentare: Having worked with several clearinghouses over the years, Waystar is by far the Best! Navigating the system is effortless, and the reports are fantastic. Waystar identifies all rejections and gives clear instructions on how to resolve the issue. Waystar does everything I expect it to do. The Client Support Department is OUTSTANDING! Waystar has a well-trained workforce that focuses on customer service while knowing how to use the product in its entirety.
Vorteile:
The program's ease of use. It is very user-friendly. I find the tutorial tool to be extremely helpful.
Nachteile:
The only con I can think of is that Waystar only keeps data for two years. Although you can request information going beyond two years, it is a lengthy process.
