--- description: Detaillierte Informationen über Waystar zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Waystar Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Schadenmanagement Software](/directory/30029/claims-processing/software) > [Waystar](/software/45512/zirmed) # Waystar Canonical: https://www.capterra.com.de/software/45512/zirmed Seite: 1 / 10\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/45512/zirmed?page=2) > Waystar bietet eine cloudbasierte Technologie der nächsten Generation, die den Umsatzzyklus im Gesundheitswesen vereinfacht und vereinheitlicht. > > Bewertung: **4.4/5** von 212 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Waystar? Waystar, die Kombination aus Zirmed und Navicure, bietet mehr als 450.000 Anbietern, Krankenhäusern, Gesundheitssystemen, Organisationen für ambulante Dienste und Partnern die bestbewertete Kundenerfahrung. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 212 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Waystar - **Region**: Louisville, USA - **Gegründet**: 1999 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Ansprüche nachverfolgen - Berichterstattung und Statistik - Denial Management - Dokumentenmanagement - EHR-/EMR-Integration - Elektronische Ansprüche - Ertragsmanagement - Forderungen - HIPAA konform - Kundenmanagement - Kundenportal - Medizinische Abrechnung - Patientenportal - Rechnungshistorie - Rechnungsmanagement - Reklamationsabwicklung - Schadensprüfung - Third-Party Integrations - Workflow-Management - Zahlungsabwicklung - Überprüfung der Versicherungsberechtigung - Überweisungsbescheid ## Integrationen (14 insgesamt) - AdvancedMD EHR - AlayaCare - Alora Home Health - AxisCare - Azalea Health - Bonafide - CHIROSPRING - ChiroTouch - PHIMED - Raintree Systems - Residex - Sunwave - TELCOR RCM - eClinicalWorks ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Schadenmanagement Software](https://www.capterra.com.de/directory/30029/claims-processing/software) ## Ähnliche Kategorien - [Schadenmanagement Software](https://www.capterra.com.de/directory/30029/claims-processing/software) - [Praxissoftware & Arztsoftware](https://www.capterra.com.de/directory/20029/medical-practice-management/software) - [Arzt-Abrechnungssoftware](https://www.capterra.com.de/directory/30026/medical-billing/software) - [Krankenhausinformationssysteme](https://www.capterra.com.de/directory/30096/hospital-management/software) - [RCM Software (Revenue Cycle Management)](https://www.capterra.com.de/directory/32275/revenue-cycle-management/software) ## Alternativen 1. [EZClaim](https://www.capterra.com.de/software/106348/ezclaim-medical-billing) — 4.5/5 (128 reviews) 2. [Tebra](https://www.capterra.com.de/software/129169/tebra) — 3.9/5 (1371 reviews) 3. [NextGen Office](https://www.capterra.com.de/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1284 reviews) 4. [Jane](https://www.capterra.com.de/software/178984/jane-app) — 4.8/5 (523 reviews) 5. [ModMed](https://www.capterra.com.de/software/124590/ema) — 4.4/5 (367 reviews) ## Nutzerbewertungen ### "Using Navicure for the 1st time was fairly easy." — 5.0/5 > **Cyrena** | *16. Januar 2018* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Navicure is absolutely great for daily reporting\! There are various reports that can be review such as the daily productivity, rejection and denial type on your claims. You can work them by the denied reason, insurance company or the dates of service. > > **Nachteile**: Some of the rejections reason/descriptions are not that clear and sometimes will need the help from customer service to determine the best way to fix however here is short wait time to get assistance. The rejection also sometime duplicate in more than on category but when one is completed it does remove it's self from the other categories as well. > > Easier way to find the reason of the rejected and denied claims daily. ----- ### "Functional, easy-to-use software" — 5.0/5 > **Jeanne** | *20. September 2022* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Integrates with eClinicalworks EMR. Claim information drops immediately into our EMR > > **Nachteile**: New features and functions that are added require additional fees. > > Consistent product with results. New features added regularly ----- ### "Beware of Waystar’s Hidden Auto-Renewal & Illegal Price Hikes" — 1.0/5 > **Betty** | *5. März 2025* | Medizinische Praxis | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: We had been customers for 10 years, back when it used to be Navicure. I can't believe this is how they treat long term customers. > > **Nachteile**: 🚨 Predatory Auto-Renewals: The contract renews for two years at a time, and they do not send proper reminders before you’re locked in again. 🚨 Unlawful Price Increases: They increased our rates without contractually required notice and far beyond what was allowed (over 200%) 🚨 No Way to Leave: They refuse to let clinics exit the contract early unless you pay the entire balance upfront—even if you’re not using the service. 🚨 Data Access Held Hostage: If you terminate, you instantly lose access to all claims and financial data unless you pay additional fees to reactivate. > > Waystar traps medical providers into multi-year contracts with unfair terms, sneaky price hikes, and no ethical way to exit. If you sign up, be prepared for hidden fees, forced renewals, increased pricing, and an uphill battle if you ever try to leave. If you’re a practice owner, read the fine print carefully before signing with Waystar. There are better clearinghouse services out there that are more capable, affordable with seamless EHR integration that don’t rely on deception to keep customers. We originally signed a contract in 2015 with Navicure, which later became Waystar. The contract contained a 24-month auto-renewal clause, meaning if we didn’t cancel at least 90 days before renewal, we were locked in for another 2 years because they use a "go live date" instead of the signed contract date and considered us passed the 90 day window to cancel before auto renewal. In January 2025, we received only 60 days’ notice (not the required 90) that our prices would increase. The price increased from $115.43 to $365.43 per month—a greater than 200% increase, when the contract explicitly states that annual increases cannot exceed 5% unless justified by CPU-H inflation rates. They refused to allow early termination unless we paid out the full term upfront for services we wouldn’t even be able to use. ----- ### "Easy to Use" — 5.0/5 > **Santin** | *9. August 2019* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I really like the ease of use between all the apps in Esolutions. The eligibility checks for monthly is a great feature to have. > > **Nachteile**: Sometimes the eligibility takes a long period of time. > > I like using all the apps within ESolutions. I really like the MAVEN software for submitting ADRs and appeals. ----- ### "Great claims submission software" — 5.0/5 > **Danielle** | *30. November 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Very user friendly for submitting electronic medical claims. Easy to make claim edits and claim resubmissions > > **Nachteile**: My only complaint is that we couldn’t submit claim attachments like notes or eobs but I’m not sure if any software can do this ----- Seite: 1 / 10\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/45512/zirmed?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/45512/zirmed) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten