von ProPoint Solutions
Wer nutzt diese Software?
Salons, spas, personal service providers
Durchschnittliche Bewertung616 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 4.5 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Installiert - Windows
Mobile - iOS Native
Mobile - Android Native
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Angaben zum Hersteller
- ProPoint Solutions
- Gegründet 2001
Used by the most successful salon operators in the world, SuperSalon is the touch screen salon management software that effortlessly manages & grows your business. With online check-in and appointments, mobile apps, loyalty, self check-in, digital display boards, analytics to improve cash flow and innovative business-building tools like Reserve with Google to grow your customer base, sales and profits, SuperSalon helps salon owners operate and scale their business with certainty and vitality.
Die hilfreichsten Reviews für SuperSalon
Bewertet am 6.3.2017
Kommentare: Rafael very helpful in fixing the problem we had with the computer. He walk me through so I had an understanding of what I need to do to assist him. He took my call at the salon when I brought out the computer so he could connected it to high speed for me. I give Rafaeal a 10+++ for his help in fixing the problem and his excellent customer service!!!!! As for your receptionist they have the worst customer service I have ever seen. Rude when you ask a question either they ignore you or will not give you an answer. I would have to say hello because the phone line sounded dead and they would come back sarcastic to you "I'm still here" Here are 2 responses I got in one day from your receptionist: I ask how many people are in front of me so I have an idea how long it would be refused to tell me. Here is the other one both in the same day: I was told I was 9th on the list called back about 1.5hrs later to see where I was in the Q was now told I was 15 I was bumped down because they decided that my call wasn't important. I had a virus had to get another computer needed to get it up and running and needed to get the information from the salon inputted onto the computer so the staff can get paid and know our sales. When Matt owned the company never had this problem in the pass only since it has been sold. I told your receptionist that they have very poor customer service skills. They are your front line to your business they are there to help the customer not make them upset or angry.
Vorteile: I can get the info off of it I need to payroll. Track my sales and inventory and it is user friendly.
Bewertet am 20.12.2018
Kommentare: WORKING WIHT OUR REP HAS MADE OUR LIVES EASY AND STRESS FREE!!!! HE IS SUCH AN ASSET TO SUPERSALON. in the 10 years we have had supersalon he is by far the most knowledgeable tech we have ever worked with and what a blessing that HES THE ONE WE GOT THE DAY OF TRANSITION, RESTORING AND REBOOTING!!! AMAZING:)
Vorteile: WE WILL ALWAYS REQUEST OUR REP!!!! WOW our computers and software are original from 2009.... they crashed and our rep was our superstar!!! He assisted us in in crazy delicate process and got us back up and running:)!! We have always had wonderful experience with super salon software and are super excited to be using the software and not the 2009 version:)
Nachteile: perhaps its how we use the software but we would like for the check out process to separate the tickets.... in other words if a client is booked for hair services and spa services whoever takes the client first all the services ring up under that employee..... so we have to remove the spa service entirely, check out the client under the hair stylist, then add the client back to the appt book and check her out again...… also Is there a tab that tells you what each stylist sells for product? in the old version we would have to go thru every transaction and write down each individuals product sales for the month