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DaySmart Appointments
Was ist DaySmart Appointments?
Spare Zeit und Geld mit Terminplanungssoftware von AppointmentPlus. Mit über 10.000 Standorten weltweit unterstützt AppointmentPlus sowohl große als auch kleine Unternehmen, darunter Coca-Cola, International Paper, GE, Anheuser-Busch, Campbell’s Soup, Costco, Bank of America, H&R Block, Cargill und viele andere. Kund*innen schwärmen vom Kund*innenservice und der Schulung. Das Unternehmen bemüht sich um schnelle Antworten mit genauen Antworten für alle Kund*innen. Melde dich noch heute an, um eine Demo zu arrangieren!
Wer verwendet DaySmart Appointments?
AppointmentPlus bedient kleine, mittlere und große Unternehmen weltweit in über 100 Branchen. Die Anwendung ist skalierbar, wobei einige Kund*innen jeden Monat über 1.000.000 Termine planen.
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Bewertungen über DaySmart Appointments
Loved it!
Kommentare: It was so helpful scheduling clients in different rooms, different times, with different therapists. A+ for the scheduling software.
Vorteile:
I loved Appointment Plus because it allowed me to have multiple therapists schedules and multiple rooms. I never had duplicate sessions. It was easy to use and easy for our clients to schedule clients. This has been the best scheduling software I have used./
Nachteile:
I had to stop using the software because we needed to maintain medical records in the same location. I changed software and really miss my experience with Appointment Plus.
Antwort von DaySmart Software
vor 6 Jahren
Jennine, we appreciate the review and the A+ rating!
In Betracht gezogene Alternativen:
A SMART choice for Every DAY scheduling!
Kommentare: DaySmart has been solving our day-to-day business needs by effectively and efficiently handling numerous scheduling requests by job seekers in our workforce development sector. It allows our teams to easily schedule and offer intuitive scheduling features for our clients to ensure that they will be seen on the day and time they are scheduled for without fear there will be no record of a scheduled appointment.
Vorteile:
As an administrator, I personally enjoy the ease of use when having to set up new users or change information on the back end. Similar platforms have really been confusing when managing users but DaySmart makes all of those tasks very easy to understand and execute.
Nachteile:
The only thing that I can say negatively about the product thus far, is that there was an issue with getting some of our user's Outlook calendars to sync with the AppointmentPlus add-in. With a little tinkering and help from your support team, we were able to resolve the issue in a timely manner.
DaySmart (Appointment-Plus) Review
Kommentare: Overall, we have been using DaySmart for several years and have had very few issues with the website. The support service has always been very responsive, if needed. All in all, it just works for us.
Vorteile:
The flexibility to customize your site to best fit your individual customer experience. Also, the uptime for the website has been really good.
Nachteile:
The only con I can think of is the recent price increases.
Clunky, difficult to use and no better featured than any other app
Vorteile:
This should really be a simply must have these days but many don't so I guess it's worth mentioning. The security is locked down per user so each normal user can only see their own clients - this is important in confidential organisations.
Nachteile:
All aspects of the UI is counter-intuitive so hard to learn to use and hard to use once you've learned. It takes about three clicks (or swipes / touches) in a number of different popup boxes to perform a single action, for example cancelling an appointment. Many popup boxes are not resize-friendly either and when trying to (for example) cancel an appointment, each successive box pops up in an unlikely part of your screen, miles away from where its parent box was so if you have a big screen you're left wondering why it doesn't seem to have done anything. Recurring appointment maintenance is almost entirely separate from single appointment maintenance so you have to go to an entirely different area in the app to manage repeating appointments. Most other systems smoothly integrate recurring with single appointment management in the creation, modification and deletion of any appointment. Screen refreshes are woefully slow and there are too many of them. Accessing from London via a 75Mb fibre link it takes up to 5 seconds for a page to refresh and every time you cancel / change / add an appointment, the screen refreshes. The app claims to be mobile friendly. If mobile friendly means the identical desktop site is shrunk to an infinitesimal version of itself so it fits on a mobile device screen then perhaps it is. But it isn't. :-) By and large, I think compared to full slate and google calendar (at least) it's unacceptably unusable.
Antwort von DaySmart Software
vor 7 Jahren
It was painful to read this review from a former client. Clearly they were not happy with our system. Some of what they noted is true. We did move to a three-step process for booking an appointment (select customer, enter appointment information, confirm appointment). Even though this user did not like the change, many of our other clients welcomed the change. With regard to the system being hard to use, it does indeed have a lot of features. However, most clients report that it's easy to use once you get used to it. There were a number of other issues noted by this user. Some are definitely valid concerns, and we've listened. We've made many improvements to the software and are super-excited about how these changes are helping our clients to even better streamline their operations. We're jazzed about even more features and tools we'll be releasing soon.
Good product
Vorteile:
This was easy to set up. A few minor problems that are fixed as soon as they can, with updates provided.
Nachteile:
There is really nothing I don't like. It is a decent product
