AppointmentPlus

Wer verwendet AppointmentPlus?

AppointmentPlus bedient kleine, mittlere und große Unternehmen weltweit in über 100 Branchen. Die Anwendung ist skalierbar, wobei einige Kund*innen jeden Monat über 1.000.000 Termine planen.

Was ist AppointmentPlus?

Spare Zeit und Geld mit Terminplanungssoftware von AppointmentPlus. Mit über 10.000 Standorten weltweit unterstützt AppointmentPlus sowohl große als auch kleine Unternehmen, darunter Coca-Cola, International Paper, GE, Anheuser-Busch, Campbell’s Soup, Costco, Bank of America, H&R Block, Cargill und viele andere. Kund*innen schwärmen vom Kund*innenservice und der Schulung. Das Unternehmen bemüht sich um schnelle Antworten mit genauen Antworten für alle Kund*innen. Melde dich noch heute an, um eine Demo zu arrangieren!

AppointmentPlus – Details

AppointmentPlus

https://www.appointmentplus.com/

Gegründet 2001

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AppointmentPlus – Preisübersicht

AppointmentPlus bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von AppointmentPlus ist ab 49,00 $/Monat verfügbar.


Startpreis

49,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

AppointmentPlus – Bereitstellung und Support

Kundenbetreuung

  • 24/7 (Live Vertreter)
  • Support während der Geschäftszeiten
  • Online

Einsatz

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Persönlich
  • Live Online
  • Webinare
  • Dokumentation

AppointmentPlus Funktionen

  • Abrechnung & Rechnungsstellung
  • Dienstliste
  • Inventarverwaltung
  • Kundenmanagement
  • Mitarbeiter-Management
  • Mobile Pflege
  • Provisionsmanagement
  • Termin-Erinnerungen
  • Terminplanung
  • Verkaufspunkt POS
  • Wiederkehrende Termine

Siehe die vollständige Hundesalon Software Liste

  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Arbeitsauftragsverwaltung
  • Arbeitslohntarife
  • Bestandskontrolle
  • Fahrzeug-Nachverfolgung
  • Kundendatenbank
  • Kundendienst-Historie
  • Lohn- und Gehaltslisten-Management
  • Rechnungsführung
  • Terminplanung
  • VIN-Decoder
  • Verwaltung von Einzelteilen
  • Wartungsplanung

Siehe die vollständige KFZ Reparatur Software Liste

  • Alarmfunktion / Benachrichtigungen
  • Automatisierte Terminplanung
  • Echtzeit-Planung
  • Gruppen-Terminplanung
  • Klassenterminplanung
  • Kreditplanung
  • Mehrere Standorte
  • Mitarbeitereinsatzplanung
  • Ressourcen-Planung
  • Terminplanung
  • Zimmerbuchungsverwaltung

Siehe die vollständige Planungssoftware Liste

  • Anruferinnerungen
  • E-Mail Erinnerungen
  • Kalenderverwaltung
  • Nachverfolgen von Terminbestätigungen
  • Online-Buchung
  • SMS-Erinnerungen
  • Terminplanung
  • Umschuldung
  • Wiederkehrende Termine
  • Zahlungs-Erinnerungen

Siehe die vollständige Terminerinnerung Software Liste

  • Abrechnung & Rechnungsstellung
  • Arzt-Management
  • Drag-and-Drop
  • HIPAA konform
  • Mehrere Standorte
  • No-Show-Nachverfolgung
  • On-Call-Pläne
  • Personalverwaltung
  • Self-Service Portal
  • Terminplanung
  • Verwaltung von Patientenakten
  • Wiederkehrende Termine

Siehe die vollständige Terminplaner für Arztpraxen Liste

  • Automatisierte Terminplanung
  • Gruppen-Terminplanung
  • Kalender-Synchronisierung
  • Kundendatenbank
  • Mehrere Standorte
  • Mobiler Zugriff
  • Online-Buchung
  • Online-Zahlungen
  • Termin-Erinnerungen
  • Wiederkehrende Termine
  • Zimmerbuchungsverwaltung

Siehe die vollständige Terminplanungssoftware Liste

AppointmentPlus Alternativen

Mehr Alternativen zu AppointmentPlus

AppointmentPlus – Nutzerbewertungen

Alle Bewertungen lesen

Gesamtbewertung

4,2/5

Durchschnittliche Bewertung

Benutzerfreundlichkeit 4,2
Kundenservice 4,3
Funktionen 4,1
Preis-Leistungs-Verhältnis 4,1

Software bewerten

Teile deine Erfahrungen mit anderen Softwarekäufern.

Eine Bewertung schreiben
Jennine E.
Marriage and Family Therapist, Supervisor, and Owner
Psychische Gesundheitsfürsorge, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    4 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Herkunft der Bewertung 
  • Bewertet am 30.11.2018

"Loved it!"

Kommentare: It was so helpful scheduling clients in different rooms, different times, with different therapists. A+ for the scheduling software.

Vorteile: I loved Appointment Plus because it allowed me to have multiple therapists schedules and multiple rooms. I never had duplicate sessions. It was easy to use and easy for our clients to schedule clients. This has been the best scheduling software I have used./

Nachteile: I had to stop using the software because we needed to maintain medical records in the same location. I changed software and really miss my experience with Appointment Plus.

Antwort des Softwareanbieters

von AppointmentPlus an 22.2.2019

Jennine, we appreciate the review and the A+ rating!

  • Herkunft der Bewertung 
  • Bewertet am 30.11.2018
Gordon L.
Assistant Center Director
Bildungsmanagement, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    3 /5
  • Eigenschaften & Funktionalitäten
    3 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Herkunft der Bewertung 
  • Bewertet am 24.4.2020

"Gets the job done most of the time"

Kommentare: AppointmentPlus has helped prevent us from accidentally overbooking students (there were times where we had a waiting period of 45 minutes for a 1 hour session) and definitively figure out where we had more openings so we could optimize our space and time. With enough time and effort (and the help of their support team), we have integrated the scheduling system into our daily routines. We’ve spent a lot of time in this system and there’s still a lot of things they can improve, but at the end of the day, Appointmentplus helps us with scheduling.

Vorteile: Customer support has been really responsive. [SENSITIVE CONTENT HIDDEN] helped us quite a bit in figuring out optimal setups specific to our needs. When we ran into issues, they were able to help dive into details with us in order to help find the root cause and escalate issues when necessary. If there was something they couldn’t fix immediately, they explained what was needed in order to fix the issue and kept us up to date on what they could tell us from the development team. [SENSITIVE CONTENT HIDDEN], who started helping us out later, provides a sociable experience and helps make tech calls feel much more casual.

Nachteile: It took a lot of trial and error to figure out which settings to turn off/on to optimize for our center and we ran into many issues while creating/modifying hundreds of weekly recurring appointments. The recent updates to recurring appointments, however, have made the task easier, but still takes much time and effort to navigate through while avoiding issues.

Antwort des Softwareanbieters

von AppointmentPlus an 30.4.2020

Thanks for the review, Gordon. I can imagine the challenges involved in moving your tutoring online. We've received similar kudos on our helpfulness from the many Mathnasiums who have turned to us for scheduling.

You noted how the system helped you optimize your scheduling and eliminated overbooking. Those are key benefits from using the system.

Thanks for taking the time to give us a review!

  • Herkunft der Bewertung 
  • Bewertet am 24.4.2020
Sarah B.
Research Assistant
Biotechnologie, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Herkunft der Bewertung 
  • Bewertet am 6.11.2020

"AppointmentPlus"

Kommentare: Overall, my experience using it has been very good. It's reliable and easy to use, and neither employees nor clients typically have issues with it.

Vorteile: The company that I work for has used AppointmentPlus for years to allow clients to schedule appointments. Our clients typically don't have any issues with the program, and it's very easy to use on our end. The program rarely crashes, and lets us schedule, cancel, and modify appointments easily.

Nachteile: I wish that they made a mobile version! Also, the interface- although easy to use- is somewhat boring looking (especially on the administrative end). Also, it would be nice if they added a few more features (ex: an option to prevent people from canceling an appointment a for a certain amount of time before the appointment starts).

  • Herkunft der Bewertung 
  • Bewertet am 6.11.2020
Verifizierter Rezensent
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    1 /5
  • Benutzerfreundlichkeit
    1 /5
  • Eigenschaften & Funktionalitäten
    3 /5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    1 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Herkunft der Bewertung 
  • Quelle: GetApp
  • Bewertet am 1.3.2018

"Clunky, difficult to use and no better featured than any other app"

Vorteile: This should really be a simply must have these days but many don't so I guess it's worth mentioning. The security is locked down per user so each normal user can only see their own clients - this is important in confidential organisations.

Nachteile: All aspects of the UI is counter-intuitive so hard to learn to use and hard to use once you've learned. It takes about three clicks (or swipes / touches) in a number of different popup boxes to perform a single action, for example cancelling an appointment. Many popup boxes are not resize-friendly either and when trying to (for example) cancel an appointment, each successive box pops up in an unlikely part of your screen, miles away from where its parent box was so if you have a big screen you're left wondering why it doesn't seem to have done anything. Recurring appointment maintenance is almost entirely separate from single appointment maintenance so you have to go to an entirely different area in the app to manage repeating appointments. Most other systems smoothly integrate recurring with single appointment management in the creation, modification and deletion of any appointment. Screen refreshes are woefully slow and there are too many of them. Accessing from London via a 75Mb fibre link it takes up to 5 seconds for a page to refresh and every time you cancel / change / add an appointment, the screen refreshes. The app claims to be mobile friendly. If mobile friendly means the identical desktop site is shrunk to an infinitesimal version of itself so it fits on a mobile device screen then perhaps it is. But it isn't. :-) By and large, I think compared to full slate and google calendar (at least) it's unacceptably unusable.

Antwort des Softwareanbieters

von AppointmentPlus an 14.3.2018

It was painful to read this review from a former client. Clearly they were not happy with our system. Some of what they noted is true. We did move to a three-step process for booking an appointment (select customer, enter appointment information, confirm appointment). Even though this user did not like the change, many of our other clients welcomed the change.

With regard to the system being hard to use, it does indeed have a lot of features. However, most clients report that it's easy to use once you get used to it.

There were a number of other issues noted by this user. Some are definitely valid concerns, and we've listened. We've made many improvements to the software and are super-excited about how these changes are helping our clients to even better streamline their operations.

We're jazzed about even more features and tools we'll be releasing soon.

  • Herkunft der Bewertung 
  • Quelle: GetApp
  • Bewertet am 1.3.2018
Aimee G.
Counselor
Psychische Gesundheitsfürsorge, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 15.4.2020

"Great value for money and easy to use"

Kommentare: This scheduling program has allowed us to customize the availability of each provider, who can make changes to their availability for meetings, days off, and vacations easily. The providers can see real-time changes to their daily schedules. It is also easy to see a client's appointment history and generate a report for the purpose of appointments attended, canceled, no shows, etc. We also often use the feature to schedule recurring appoints for clients who want the same appointment at the same time each week.

Vorteile: We use this product daily to schedule our clients across 8 providers. It allows us to separate out each provider's availability, mark changes with different colors, create reports to show reasons for appointment cancellations, all while allowing each provider to access their own schedule anytime and having the office staff oversee all 8. We can see all open appointments on any given day, or all open appointments for a specific provider by the week. We use this calendar scheduling platform separate from other office software, but it is simple to keep the window open in Chrome and open it to make client appointments.

Nachteile: Really nothing that we don't like about the program after using it for several years. We went to this from paper schedule book and haven't looked back.

Antwort des Softwareanbieters

von AppointmentPlus an 5.5.2020

Thank you for the excellent review, Aimee! Yes, the ability to quickly and easily control one's availability is a strength of AppointmentPlus. And I see you use it for both centralized booking as well as allowing individual counselors to manage their schedules and appointments. Different user access types is also a useful feature of the system. Thank you for being an AppointmentPlus client!

  • Herkunft der Bewertung 
  • Bewertet am 15.4.2020